We had our oil changed here two months ago. Today we got a low oil warning light, and came in this…read moreevening to get it checked. The new service manager inspected everything and found the oil filter was a little loose. He replaced the filter and changed the oil again. He could've blamed it on something with the car and charged us another $100+, but didn't. He took responsibility, apologized, and fixed the problem with no charge to us. Great customer service!!

I tried to give this business another chance. I needed an oil change as my car said service…read morerequired. They apparently dropped the tool needed for my car in another trucks engine bay and instead of getting it out had to order another one . Fine... so I tried to drive there around 6pm to see if they had it. I waited ten minutes. No one came out . Lights were in, mechanics bays open. I tried calling 50+ times to check if they had it. Clearly they don't want to make money. I know they have messed up other peoples engines before so maybe this was a sign not to go here.

I arrived at Stateline at 1:30 on a Friday afternoon with what turned out to be a frozen rear…read moredifferential. These folks diagnosed the problem right away and found a replacement part. They stayed late after closing to get the repair started and finished early Saturday morning. I am so grateful for their professionalism and kindness in getting me back on my way. Their prices are quite reasonable and their service very speedy. I highly recommend them to anyone who is need of anything from an oil change to a major repair! Thanks so much Stateline!

We brought in a 2000 BMW 528i that was purchased from a previous owner. They took the car and…read morechecked it out and explain to me everything that was an issue and could be an issue. So he started at square one to service the car. He gave me timely updates and was very proficient in detailing everything to me. The customer service was great and the outcome of the car was immaculate. He even called and checked on the car after he had finished the job. I would recommend this place to anyone with a BMW. Two thumbs up!!!

Called about work on a car and was rudely told he couldn't do it and hung up before I could even…read moresay anything else. I don't know why this place gets so much praise, but I'll be sure to tell everyone to stay away.

Honest company! Very glad I took my car there, reasonably priced. If I need a car repair I will go…read morehere.

I have found an honest repair shop in the area that will contact you with an estimated price before…read morethe repair if it is higher than normal. I have used them in the past, vehicle is repaired in a timely manner and at a very reasonable cost. I recommend them for light truck work also.

I would definitely recommend to others as my experience was amazing. The car was ready in a…read morereasonable time for what had to be done. The customer service was great as all the staff I had contact with were nice and respectful. They explained what was wrong with my car and what it would take to fix it. I've been dealing with this issue for a long time and have taken it to multiple shops across town. None of the other shops in town could correctly fix the problem, and First Choice Transmissions did. I would like to thank the staff again! Shoutout to Daryl.

Would definitely be using again and recommending to others. Very fast completing the work and very…read moreinformative along the way. Reasonably priced and for the great customer service worth every penny. Even called to check on vehicle after job was completed. E.Hunt

Since my last review was deleted!…read more It saddens me to have to write this post because I've always had a great experience with this company when I lived in the Danville area. They were always polite and efficient, even with a high turnover rate. However, my experience this past weekend was unacceptable. I visited my family and needed an oil change, so naturally, I went to Jiffy as I always do. When I pulled up, the young lady noticed an expired Virginia inspection sticker from when I used to live there. She asked if I needed an inspection, and I told her no, explaining that I'm currently a Georgia resident and have been back in Georgia for about two years. She mentioned that their inspection guy could remove the sticker if I wanted, so I agreed. Once my oil change was done, the technician removed the sticker and asked if my DAL sticker should come off too. I told him no, I needed that one for work. While taking off the inspection sticker, he chipped the tint on my window. They made excuses and didn't take responsibility. I thought about it and then called the store to speak with a manager. He told me he would contact his district manager and get back to me by the end of the day. Of course, no one called back, so I had to follow up. He said his manager needed to talk to the sheriffs about the situation--why, I have no idea, but okay. The next day, I spoke with a manager named Randall, who was polite and genuinely wanted to help. He reached out to Luke Underwood, the district manager, and assured me it would be taken care of. Randall told me that once I got back to Georgia and found a place to repair the tint, they would pay over the phone. He even provided me with Luke's email for follow-up. I emailed Luke on Monday and received no response. By Wednesday, I'd already coordinated with my tint company in Georgia, which agreed to take payment over the phone. Still no reply from Luke, so I called Randall again. Moments later, Luke finally called me. Instead of addressing the issue, he launched into a rant about my tint being "illegal" and claimed they wouldn't pay for it. He dismissed everything and said, "It's denied." I explained that I live in Georgia, where my tint is legal. My current address and vehicle registration are in Georgia--Virginia laws don't apply to me. He argued about my address on their records and insinuated that it was my fault for returning to Virginia for an oil change. Then he said, "Nobody has authorization over me, so that was never told to you," implying that I'm lying about what Randall promised. To say the least, I'm furious. Luke Underwood and this company need to be held accountable

Quick service. Friendly people. The reviews of the past are no more. The mgmt and crew members…read morehave changed and it's great place to come get your vehicle serviced!

We love Big Moe's. They have done basically all of our maintenance work on a number of vehicles for…read moreour family. Moe works fast, communicates well with you along the way and is very fairly priced. We send our friends to Big Moe's!

They gave me a estimate of 600 but charged 800 to put a valve cover gasket on and claim they…read moregreased the linkage because my key was stuck but less than a week later my check engine is on and my car is cutting back and when I called and told them i went to advanced auto and put it on the machine it gave a code saying it was the coil pack which you have to take off to put the cover gasket on but she going to say 770 for the estimate when I'm telling them it's there fault the check engine light is on.