Worst experience in my life wouldn't let me purchase the service I wanted said I couldn't buy any except the 79 dollars service

It's a little expensive for an exterior wash. But they apparently have good deals on Groupon.

3-8-25. I came here because they had a good deal on Groupon. A full service car wash which included an exterior wash, interior vacuum and wipe-down plus tire shine, was about half their normal price. I'm always a sucker for a "good deal" so I gave this place a shot. I was more than satisfied with the job they did. Thorough wipe down and drying of vehicle (which is rare these days because everyone seems to rush and not pay attention to detail). My only real complaint was it took a while. But I did visit on a Saturday afternoon and it was a nice weather day. It was a bit crowded, but the time they spent on every car there was pretty impressive. I certainly didn't mind waiting a few extra minutes. They are not perfect but was great "bang for your buck". Make sure to give the guys working on your car a nice tip if you thought they did a good job .......every single one of them were working their as$es off. If they keep offering Groupons, I'll keep going back. read more

Exactly what my baby needed! I got the premiere wax service which was a bit pricey but my car needed this spa day. The guys here took their time cleaning and neatly dried and waxed my car. I enjoyed sitting in the air conditioned waiting area with tv and there are snacks available for purchase. There's also car gadgets should you need a refresher or new floor mats. There's an ATM and conveniently located on sunrise. I LOVE that they took their time. I feel like it's part of the experience! Thanks and I'll be back! read more

Mr Suds Flex Car Wash - Car Wash Near Me - Copiague, New York

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I don't give out 5 stars ever. These guys really take their jobs seriously And it seems like they care a lot. This is the 4th time I came here and I will continue to come here (I come from the north shore). I find this wash superior. I get the works . With some add ons it comes out to about 60$, 50$ after my coupon and they spend about an hour detailing my car inside and out. Highly recommended. All the staff are very nice read more

I used to love this car wash until today. Today I received the worst service ever. I've been coming here for almost 2 years. I always get a full service wash. Sometimes I get additions but today I just wanted a full service. The guy tried to sell me add-ons but I told him no. I went to pay and when they scanned my voucher, they told me I had to pay a difference. I asked "why since I just got a full service and that's what my voucher paid for?" I was told that I got a different full service wash that costs more. I told them "that is not what I asked for." The cashier then called who I assume was the manager. He came and stated that they will excuse the charge this time, but next time I should make sure to look at my receipt to make sure I have the right service. I said thank you and okay. My car was done 10 minutes later. Let me tell you, I was shocked because this car wash takes awhile but I go because it's worth it. I drove my car to my next destination. That's when I inspected my car. They didn't clean out my cup holders or vacuum my rug. When I inspected the exterior I noticed that they never wiped down the car properly. There were purple and pink residue from whatever solutions they used on the car. They didn't even wipe down the trunk door or the dash. All of which is included in a full service wash. I will never come back here. Totally disrespected. Worst car wash I have ever received. read more

they raised their prices and they do an even worse job.. they also stole my phone charger

Car wash was good . The people who clean the inside of the car and windows did an amazing job. Pricing is the same as other car washes but they did a better job. read more

The car wash I used to go to caught on fire so I had to find another place So I said let me go to the Copiague car wash but when I got here they changed the name. But that's all good because it's a better car wash now its my first time here but I'm going to go back they did an excellent job inside and out and they're very particular about your car and how it looks Thanks very much Red lion you did an excellent job read more

Mr Suds Flex Car Wash - Car Wash Near Me - Copiague, New York

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Got my mothers car detailed and they did do a great job. Car was pretty dirty in need of a detailing and they brought it back to life and made it very clean, made the exterior shine, and the interior was spotless. She's also a smoker and they completely got rid of the smell.. Now here's for the BAD.... I would've given a 5 star rating, but instead this earns a 4 star rating because as I was going to pick up my mother's car they had a RUNAWAY car..... It was pretty sketchy and the man caught it with maybe a foot left to spare. Because of this incident alone I don't think I would bring my car or my mom's car again cause I wouldn't be able to get it out of my head. But like I said before, they did do a great job without issues for us. read more

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What happened to the great place that was at this location?? Prices have doubled and work was awful. Waited 90 minutes to have my cars interior cleaned. Garbage still between seats and tire rims still filthy. Looks like it became a run down dump.Stay far far away from this joint. read more

I used to get car washed here before so I recommended my mother take her car here .. after a hour and a half wait and a 48 dollar car wash this is what I'm left with.. disgusting.. it was told I should get it detailed .. smh never again . They didn't even vacuum! read more

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The worker said my truck was fine to go through in actuality, it didn't fit. So I had to back it out. The manager said he was going to hand wash it and after he had washed and he told me it's gonna be an extra $15. If he said it was gonna be an extra $15 before I would've never had it done and just left. They are con artist just looking to get your money. Old equipment. You want scratches come here. read more

This car wash is going down hill. I have been using this car wash for years. It was bought out a few years ago, and is not the same. We have a pick up and they told up to remove the mat in the back, and everything else in the back. We have never removed the Mat. We drove down the street and had it cleaned cheaper then the red dragon car wash, and we where aloud to leave everything in the back of the pickup like we have for year. I believe the manager likes to argue with customers. She should not be dealing with the public. We will be taking our business some where else. I called to speak with the owner, and she just wanted to argue. Bad business !!! read more

This. Is one of the worse car washes I've attended and gave my money to. When my car was done there was dirt all over the trunk and I was by my own car trying to point out spots in the trunk where it was dirty and moving my things inside when the manger cane upon me screaming saying read the sign, I told her I wanted to get something cleaned in the trunk and she started screaming and kept repeating herself. Why waste my own money and not get everything cleaned I told her she said she didn't care and then told me to leave and slammed 2 of my doors. She was beyond rude and I advise no one to go to this st wash it's pathetic that a manger acts like this towards customers. The guy washed my windows and asked me to grab him a red rag so I did I paid 38$ for nothing I lost money very very vey disgusted in this place.. here a picture of the Yes 2017 Ford Escape and I went there Friday 8/24 around 1 pm in the aft When's the next date you will be at her location I will be there... want to leave info for me to contact you feel free, but other wise just let me know and I'll be sure to come collect a full refund thanks read more

Mr Suds Flex Car Wash - Car Wash Near Me - Copiague, New York

My first and last time going there. I paid for an upgraded car wash. Although they cleaned the front cup holder well, washed my mats, and It was lady's day so I got $2.76 off (it said $3 but was less on the receipt!)... There was 1)dog hair still in the back of my car 2)two bug smudges on the windshield despite watching them clean the regular winded multiple times 3) an actual dirt smudge on the outside of the car next to my door 3) a layer of dirt I could see and feel on the dashboard 4) untouched sandy/dirty cup holder in the back. I took my bfs car to the car wash to surprise him. My surprise was that they took my $25 and it's still dirty... Update: Perhaps my definition of matted hair is different than the car washers, but that same dog hair I can vacuum up on my couch without a problem. And No one explained any of wash packages! read more

Mr Suds Flex Car Wash - Dirt left next to the driver's side door after my wash - Car Wash Near Me - Copiague, New York

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This was my first time going to a Red Lion car wash, I paid for the Red Line Works $13 High Pressure Touch-less Wash (which I normally do NOT pay that much for a car wash but I just got a new car so I figured- "why not.. treat yo'self") Afterwards I got out to check my car and see how well the wash was - it literally looked like nothing happened. As I touched my car I wiped dirt and grime off. There were still spots on it, bugs on the front, and my windows were horrid. NOT IMPRESSED AT ALL! Especially for paying $13!! Now I know most of you are wondering why I'm giving them 4 stars. It's because at the bottom of the receipt it says "We Welcome Your Feedback" well feedback they got. I called and spoke to Julianne (sweet woman) and voiced my concerns and disappointment. She was happy to either rewash my car OR give me a refund; I chose the latter. I'm giving them 4 stars for their customer service. Julianne could have easily said "too bad" or "it sounds like you need a soft touch instead" but NO - she listened to me. Thank you! JULIANNE - you are awesome and I thank you so much for your amazing customer service. I hope you get a chance to read this - because I did say I was going to write a review. Will I ever go back to a Red Lion - Yes. Will I ever pay $13 for a car wash - No. My car simply needed a little more TLC read more

Been here before in the past (Copiague Car Wash?), was never impressed with the long wait and the staff schmoozing with the regulars. Went yesterday after hearing of new management.The main guy recommended the $40 mini detail and I have to say it was money well spent. ALL four of my floor mats were washed and the outside got some spray wax after the car was wiped. I probably won't spend the $40 every time. But you can tell that the staff puts in good work on the drying part. Side note, I'm glad the tips are shared like now. The previous way made me feel like I had to be a regular /big tipper to get any attention. They missed a few spots on my rims but the worker fixed it right away. Good job! read more

Mr Suds Flex Car Wash - Spray shine is pretty cool. They use some foamy window cleaner on both the inside and outside. - Car Wash Near Me - Copiague, New York

Just bought a brand new car and thought I'd take it for a wash to get all the pollen from the trees off. Well that was a huge mistake.... I now have 2 long scratches down both sides of my car. They use the same dirty rags to wipe down your car inside and out so the glass where the speedometer is is nice and smudged. Theres residue from whatever cheap wax they used all over it.... I'm just really upset at how everything came out, after all I've only had this car for a month. read more

Mr Suds Flex Car Wash - The smudges that weren't there prior to my wash. From their dirty rags. - Car Wash Near Me - Copiague, New York

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I got my car washed and detailed here today and they did an amazing job! I had spilled a latte on my front passenger seat (forgot to take before pictures unfortunately) but I had a nasty stain from it. With their detail service I was worried that they wouldn't be able to get it out but they did and my car looked how it did when I got it off the lot when I bought it. They did an amazing job, they were quick and efficient. I also like that communicate with eachother via walkie talkies. Sylvia was there overseeing everything from the front office to the back where the cars were cleaned. I kept seeing her going back and forth making sure she was on top of everything! I will definitely be back! read more

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So disappointed to have to write this review I have been coming here for a few years, recently I don't know if it's new ownership or new management but whoever it is they have a contract with the dealership so I think he has the little guys. I recently had my car washed after 50 minutes of waiting I finally took rags and dried and cleaned my own car and proceeded to vacuum the inside of the car before he made an attempt to ask me to wait a few more minutes. I would not recommend this to anyone until they either get more staff or new management because this was a complete disaster and I paid someone else for me to actually clean my own car so it's a thumbs down for me!!! read more

I have now been here twice and both times since they reopened and have been disappointed. The wait is so long to have your interior cleaned, I had to leave before they even touched the car after waiting for a half hour. The 2nd time they did not charge me, but at this point I wouldn't even come back unless I had over an hour to spare because that's how long it seems to take. I will not be coming back here. read more

I come here often to get my car washed. The staff is always courteous and friendly. The name has changed lets see what else has changed besides the price increase. Lol Ok got my car washed and I am not happy! I always walk around my mustang to make sure they got everything done to me satisfaction. WELL....there were spots on the hood of my car and the sides that were just overlooked, I pointed them out the guy wiped them off, then I got to the spoiler and underneath was not touched at all, I said to the guy this is unacceptable what happened here...get this he told me they're to busy I say what did you say to me? He repeated it, I should have gotten the manager and had them redo my car, but this guy probably needed his job. I made him clean up what I wasn't pleased with and let him know If I had complained he would have lost his job, but they just might lose 2 customers me and hubby, but definitely me because my money is green like everyone else. My car didn't even have the smell of the products they use inside. They're to busy...smdh read more

Beyond horrible service I have a car wash plan that doesn't include cleaning apparently When asked to clean my center console wouldn't do it very rude cursing unprofessional Here are the photos after my car wash you can go if u want to donate money to them because you don't get what u paid read more

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Never had a Yelp account before, my wife does all of this stuff. I had to make one because I needed to share my experience. I came in for a "Ritz" wash, like I usually do... and my truck looked spotless. I didn't feel the need to watch my car be cleaned, since the manager was on top of EVERYTHING despite how busy they were. I felt really bad for her though, since she dealt with nasty customers, one in particular who went as far as threatening her physically, only because he wanted to clean his own car! What has this world come to ?!? Why even bother spending money on a car wash. Kudos to the management for handling that in a very professional manner. I would've popped the guy personally LOL. After seeing how the situation was handled, I love this car wash even more. All in all, highly recommend this car wash, just watch out for the kooky customers. read more

Terrible service. Changes made very inefficient. 45 minutes just to wash car. Then no organization as you come out of tunnel. Never had the rest of my car done,, they worked on 2 other cars that came out after mine.. just left after an hour.. New owners are killing a great plan. read more

Second time coming here since new owner. I'm always amazed how long they take at the end to go through my interior to make sure it is clean. Most car washes rush through the interior cleaning, but not here. This place is a bit of a drive for me, but it's the only place around that does a good job. read more

This is the beat car wash ! They do a prestige job inside and out . Great service and good prices ! read more

Mr Suds Flex Car Wash - Car Wash Near Me - Copiague, New York

DO NOT GO HERE!!! The old owners were great but the new owners have terrible customer service. They would not honor a $100 gift certificate from the previous owners that was within the expiration date. When pressed about it they became defensive. They would not even give some credit for it. Then I went to Facebook and complained and they blocked me. Very bad customer service!!!!! We NEVER threatened the owner of this carwash with Social media! I actually was not even able to talk to the owner. That is a flat out LIE!!! He blocked me on Facebook so someone suggested I go to Yelp, That was weeks after the horrible experience at the car wash. DO NOT GO HERE!!!!!!! read more

I have been going to them since they opened and they are getting worse and worse. I brought my truck today and they said the bed had stones in it and they couldn't do it. I counted 7 quarter size rocks. The heavy set guy at the start was nasty. I agreed to pay more or borrow there broom to do myself they refused. I went in and spoke to Asian manager who also said no. They didn't recognize me because I wasn't in my my Mercedes that I bring once a week. I spend $70 a week or should I say use to. I went to one on corner of 109/Wellwood and not only did they not say anything about rocks they did a great job for les read more

Mr Suds Flex Car Wash - Car Wash Near Me - Copiague, New York

Not sure about this place. Got a good but pricy car wash 4 weeks ago so decided to purchase the club plan cards for $120. Sent my hubby up to get his car washed last Tues and the place was all locked up. I called yesterday to see if they were open and no answer or message saying why they are closed. To Thursday drove by and the place seemed deserted. But a couple of guys who looked like workers were standing around idly as there were no customers or cars to be seen. Just called the phone number listed and finally got someone to answer. However she (Sylvia?) was extremely unprofessional, rude and super defensive when I asked why it was closed earlier in the week! Better use up those prepaid washes. I'm wondering if they maybe having a cash flow problem. She was rambling on about having 12 people on payroll and not being able to pay them! This is a shame because as I said at the beginning, the workers did a good job on my car but customer service is non existent- Just add a voicemail message and Facebook announcement saying: "Due to ------- The car wash will be closed on -------. It will reopen -------. read more

This place is the best! I drive all the way from Melville when there are closer car washes to me but this one is different, they are nice and courteous and clean my car the best out of all the car Wash places!!! read more

This place looks awesome The equipment seems to really get the big job done. Belanger Made all the equipment and it looks awesome.

I had really good experience at Red Lion Car Wash. They cleaned outside of my car very well and the service was great as well. If they can clean little better inside of the car, it would be perfect. I would def go again. read more

Took off work twice to get a detail. Nobody showed up waited an hour then they call me 3 hours later and say they were opening late that day but nobody let me know ahead of time extremely unprofessional read more

Always a perfect clean inside & out!!! Love here All good! Come here for a clean vehicke read more

Never have I heard a car wash claim a car is "too dirty" to be cleaned. The car had been parked under a tree and had pollen and tree dirt and we asked for a basic wash. They began to clean the inside and by the time we got to the cashier, we were told the car was too dirty to go through the tunnel. We went back out and we were told they could not guarantee it would be completely cleaned. With this in mind, we asked if they could still run it through just to get some of it off and we would be willing to pay for whatever would be able to be cleaned off. The manager told us "no" as he pointed to the more expensive rates with his back turned toward us. Even if we had been willing to pay more, this treatment caused us to leave right away and go to a much better (and cheaper) car wash who gave me no problem going through the tunnel. I will be telling all of my friends in the area to avoid this car wash. read more

Happen to be in the area and stopped in for a qucik car wash, the service was great the employees very friendly and the cost was very reasonble and they did an excellent job getting my car detailed will definetly come back read more

Will never return. Zero customer appreciation. AND they would not honor prior owner's gift certificate and were nasty about it to boot. 1) I have indeed used Red Lion car wash several times 2) there were no "threats" made 3) Nasty employee at front register. NOT the cashier. read more

I have been looking for a new carwash place. I found this one about 5 months ago. Since then I have been coming to have all my vehicles taken care of. I have never had an issue with the service they provide and I am actually surprised that no matter how busy they get, they always take care of the current car they are working on. I give kudos to the management that allow them to complete their work without any stress or pressure. This place have not messed up yet so I am keeping them. One more point the prices on their packages are pretty good compare to other places I have been. read more