Brian drives a hardworking team led by Jeremy and our project got to have Michael, Austin and Stephen do the work. Each step of the process was spot on, and the attitudes were superlative. Helpful to an extraordinary degree with the Tetra-like process of shifting heavy furniture and removing carpet. Our hundred year old floors of oak and fir, primarily, look great. The feeling of the whole top two floors is lighter and cleaner. Would I change anything? Not much. It would nice if leaving a review were a bit easier - maybe add a button on the website? Also, upon completion of the carpeted area, we all realized that the baseboards and lack of quarter round on the baseboards would need to be addressed, now that they were exposed. More work for me. But such are old houses - I certainly don't fault Mr. Sandless. So here are the takeaways: great value for the money. Reasonable cost, overall for amount of work involved. Labor was excellent, knowledgable, and eager to please. Punctual. Flexible. Accountable. Good communicators. Product is excellent. Our original floor had enough issues that we weren't hung up on perfection: this was a perfect process and product for our old place. Scheduling was easy and boss Brian was always responsive and accommodating.
Well done gentlemen. Thanks for the positive experience. I'll continue to recommend you! read more