They were very professional. They came in and accessed what needed to be done and put down…read moreprotective cover over the floor in the areas that they were working in. cleaned the ducts. once the ducts were cleaned, they cleaned the area and did a great job. Thanks again.

After I complained about the completely unprofessional behavior of one of these workmen, he has now…read moreretaliated against me and signed me up to get non-stop spam phone calls and texts from jehovas witnesses. The owner has done absolutely nothing to address the issues that I brought to his attention in the first place, let alone the bullying and harassment from his employee. Disgusting.

Great service and great result. Ryan Hutto was right on time, courteous, professional and neat. I…read morewould highly reccomend elite Vent Services.

Elite Vents cleaned out my old dryer pipe and replaced an outside vent to the pipe. I highly…read morerecommend this business and found it to be a pleasure to work with them! Very professional and reasonable.

James Thomas himself responded to my Friday night after hours service call and had Mike out…read moreSaturday to fix my hvac pump. Always great customer service from this company! Highly recommend them for anyone in the Blue Ridge area of Ga.

This review is a long time coming. James Thomas takes excellent care of our systems, and I couldn't…read morebe more thankful for our technician, Scotty. He was taking care of our home long before we purchased it and clearly knows the system inside and out. My husband and I have owned a number of rental properties over the years in various states, and as a result, we have dealt with various HVAC companies, both for service and maintenance, and these guys are the best, hands down. Even though our system is old (they don't make them like they used to ), Scotty has never tried to tell us it's time to consider replacing our system or sell us silly upgrades, something other companies we have worked would have absolutely done (and have done to us in the past). They also don't call me and try to sell me additional services. James Thomas and Scotty have our business for life! Now I understand why there was a James Thomas magnet with Scotty's name written on it on our fridge when we moved here.

Great response time and the guys made quick work of correcting our problem. We have found our new…read moreservice guys,

Once again, A&A saved the day. Our tenant called Friday night after 5 to tell me there was a…read moreproblem. I spoke to Trent who said he'd have someone out Saturday morning. As promised a very courteous young man named Jaylin arrived. He found the source of the problem was the inside unit. He fixed it and made a couple recommendations. I'm totally impressed with Jaylin! As always, thanks to A&A for coming through.

I contacted Ducts a week ago to inquire about cleaning our home's air and dryer ducts. They…read moreexplained their services and pricing in a simple, precise manner. They were able to schedule us within a week, showed up on time and performed the agreed upon work quickly and professionally. Showed before and after pictures; based on the before pictures I won't wait as long as previously to schedule our next cleaning. A very professional company that I am pleased to recommend wholeheartedly.

I called this company asking if they worked with fixing an air conditioner. They don't but Terry…read moregave me a name who really got me out of a bind. I just knew, by the kindness, they would provide a great service in their field so I asked for them to come clean my ducts because I knew they needed it, the house is new to me. The service was amazing. I was so happy with the result. They were fast and clean and polite. I could see all of the dirt with the pictures they gave me. In fact, they found a mouse trap after opening a vent...with old food in it. I'm very pleased to have a clean duct system and such great people helping me with it.

HEP went above and beyond to help me out with my A/C. Thank you SO much Micheal and the other guy…read more--Sorry I didn't catch your name ( he is a Marine, thank you for your service too!) but Micheal was very nice and respectable, he made everyone, dogs included comfortble and COOL now that the unit is working properly!

From the owner: HEP is a locally owned and operated home maintenance company. We opened in 2002 and have served the…read moreEast Tennessee and Northern Georgia area ever since. Over the years, HEP has grown from strictly providing HVAC, electrical, and plumbing services to adding roofing and septic services. At HEP, we take pride in being able to fix everything under your roof — including your roof. When you call HEP, one call does it all!

Showed up on time, efficient, polite and an excellent job. would recommend to anyone. Worth the…read morecost of cleaning the driveway which was black with mold

Excellent, knowledgeable, and personable folks who know the area well. Just plain nice.read more