I know absolutely nothing cars, so every time something seems a little off with one of my vehicles,…read moreI cringe. I hate going into a mechanic feeling like I'm about to be taken advantage of and ripped off. So glad to say that Total Automotive did not make my husband and I feel that way for a minute. The second we met Joe, we knew he wanted to help us and fix our vehicle, not just "repair" unnecessary things to make a few bucks. We felt so comfortable leaving our vehicle in their hands. They are honest, trustworthy, and very knowledgable. So happy we found our go-to auto repair shop -- we'll never go anywhere else!

Beware -- they add a 3% surcharge for using a credit card. Cash only, no checks. To my knowledge…read moreno other repair facility in this area charges this fee. Any organization that feels the need to nickel and dime their customers probably is also skimping on the quality of their parts. Invoice does not state the brands used. Invoice also states that if you are not completely satisfied to email the owner. I did, he didn't bother to answer. There are many positive reviews listed here -- the vast majority are very old. If you are going to use them I would quiz them on EVERYTHING.

I typically don't take the time to write a review, but in this case I need to…read more Twice now I have been given free advice from Bill, the owner, that not only was right on, but saved me money. The first was a few years back when he was temporarily working from the Shell station while his shop was being rebuilt. My truck had suddenly lost oil pressure on my drive home. I drove it straight to him, he checked it out, hooked up a mechanical pressure gauge, told me the bottom half of the motor was getting enough oil, and the tick that had almost instantly developed were the lifters that were a little starved for oil (at least that's how I remember it) Anyhow, he told me with the 150,000 miles I had on the truck, he'd recommend changing the oil and adding a quart of oil stabilizer at every change, said I could spend a bunch of money now pulling the front half of the motor off to replace the oil pump, or I might be lucky and get another 100,000 miles out of it. Well, I still have the old truck, and even though it hasn't been my daily driver for 2 years, it still ticks, but runs like a champ, and I've put over 110,000 miles on it since that day. To top it off, he didn't even charge me to look at it. That day he earn my business. Thankfully I have only had a couple of reasons to visit them since then. Each time I felt like I was being treated fairly, never felt like they tried to up-sell services. Only fixed what needed to be fixed. This morning I called Bill because my '68 Coronet was bogging down at highway speeds. I did some internet investigating on the possible cause, even asked on a Mopar forum what the cause might be. Received several suggestions from the forum, most of which were beyond my mechanical abilities. But when I described the problem to Bill, he instantly said, "change your fuel filter". I thought it couldn't be that simple and told him if it didn't work, I'd make an appointment to bring it in. He replied, "nah, it's your fuel filter, change it, you'll be all set" I did. He was right. $5.19 later the car is blasting down the highway, running strong. The point of that story is not that he is the only guy that could figure out the problem, I'm sure a bunch of guys would have known that right away. The point is he could have had me bring it in, charge me whatever diagnosis fee he wanted, told me whatever horror story he wanted, charged me a fortune to fix some bogus problem.... but he didn't. He was honest, solved my problem, reaffirmed my trust in his shop, and somehow inspired me to type out this rambling review that none of you probably got to the end of. I hope you did.

The service here is top-notch. We needed a transmission replacement and were quoted an exorbitant…read moreamount at the dealership. Myers quoted us a far more affordable price and with better warranty. Once the new transmission was received at the shop, it was only 2 days before we were driving again! Very professional and friendly staff! So glad they are nearby for all of our automotive repair needs.

We had our car break down in the area when driving home on a Saturday night. We were able to drop…read moreoff the car at Howell Auto Center that night, unannounced to them, and there weren't any issues. They were able to take a look at the car on Tuesday morning and allowed us to take some time deciding next steps. They were polite in all of their communications and we were really grateful for their flexibility. We paid $300 for the diagnostic fee, but they had to do quite a bit of work to get to the problem. Ultimately we scraped the car, but they allowed us to keep the car on their lot until we could come back down on Friday. Overall very grateful for their help!

I have had my vehicle in for a power steering leak and told them I thought it was the valve from…read morethe power steering reservoir. They called me and said that the leak was from the rack and pinion and the cost would be $1400.00 I picked up my vehicle on a Thursday afternoon and by the time I drove to work 16 miles from my home I had no power steering again! Drop off car again! I spoke to Nate and said to him that they have me driving an unsafe vehicle. Not only was the power steering out, the fluid was all leaking out on to the manifold and was smoking like crazy. That could have led to a fire. I was laughed at . After my third time in with the same issue and a 1400 unnecessary repair. I asked again about the valve and guess what . It was the valve all along. Nothing I said when I took it in was written down or even listened to. I got half my money back but have lost all trust in them!! Rude employees, mechanic's that don't actually look at the original complaint or listen to what the customer has to say about their own vehicles.

Howell is lucky to have Roy's. Roy and his team are top notch professionals who go the extra mile,…read morepay attention to detail, and can think outside the box when necessary. I won't trust anybody else and there is no reason to after getting to know Roy and his team's capabilities. I live and work in the area and have mentioned Roy's to many people and the recent project they completed for me and I am astounded by the amount of people who know Roy and have trusted his shop and have glowing things to say about him and his business. Don't believe the negative comments on here. Check Google. He has 4.9/5 and over 500 reviews. That is what I call exceptional!

I went there on 11/23/20 I was very upset how they charged me I told them to do a compression test…read moreand to flush out brake fluid and a oil change they said they couldn't loosen bleeder screws all but one when I came home I loosened all which were not hard to loosen the screws and did it myself they charged me $233.41 total rip off lying people

I was VERY impressed with this auto repair business. I had a code and they were able to reset it…read morefor me. I also had an oil change. Their prices are quite reasonable. I'm so excited to find an honest repair business.

I highly recommend Murphy's Family Auto. if you're looking for a place that's trustworthy,…read morereliable and reasonable. This is your place. Dennis treated me with respect and was very courteous. Thank you Murphy's. i will be back.

First time visit to Auto Lab and was very pleased with the work performed on my vehicle and a fair…read morefee . Will definitely return back to Auto Lab for any future work needed to my vehicle. Great job and very satisfied John G.

This place is a rip off! I had to pay $800 for a $200 part when it didn't even fix the problem…read moreafter $600 I had to pay in labor for them to stand around and pick their ass, probably playing with each other's asses and charging for it....Not to mention another time I just wanted brakes and they gave me a bunch of other other stuff I didn't ask for. My coolent is completely empty after my oil change a couple months ago. I'm pretty sure I'm paying and they are doing nothing about it. I highly recommend NOT taking your car into autolab. Make sure you save your receipts. I was going over mine the other day and realized I was ripped off the whole time. I wasted thousands of dollars on stuff that they were not even repairing, and I'll never be able to get that money back. I honestly don't know how people can live with themselves ripping other people off. Disgusting. If I could give them zero stars i would.

I cannot say enough about this shop. My family will NEVER go anywhere else!! We have gone in twice…read morenow expecting to pay hundreds, only to walk out paying under $100. Kevin is so knowledgeable and honest and fair. You can't go wrong with Louie's Muffler!

Louie's Muffler & Automotive Services is a friendly local shop with reliable, affordable work…read more Today, they fitted a skid plate on my Tesla Model 3. Their service is top-notch, professional, fast, tidy, efficient, and priced competitively. Louie's is our trusted goto place for service.

Fast and friendly... do not try to sell the extras you don't need. Great value for your hard earned…read moremoney.

Services rendered: Oil changed (multiple) and recent Transmission flush and full change! The shop…read moremanager, Young, and all the great people he employs go above and beyond with their service on vehicles and have the best customer service in town. I appreciate their honesty and skill. Also the best jokes! The fact that they offer multiple free complimentary services, competitive pricing, quality work, and provide a welcoming environment to all is hard to come by these days. After a few visits, you're a regular. Everyone I know in town recommended them, and I am glad I listened!

I am new to the Brighton area and stopped in to Brighton auto repair to ask for help changing the…read morelicense plate on my car today. The screws were stripped/stuck and I didn't have the tools at home to fix the issue. Matt was extremely kind and helped with the quick job! Thank you Matt for your help! Would definitely recommend Brighton Auto Repair!

I had to have an alignment after getting new tires went to them. They did a nice job as I peeked…read morethrough the window I saw them working very hard on one side of my car. I waited and actually was not bad at all - maybe an hour. I would go to them again .