My condo bathroom was flooded by my upstairs neighbor and I decided to use Dry Out based on the…read morereviews on here. Big mistake. The first issue I had with them was when they showed up they never turned on 2 out of the 3 fans that were supposed to run for 2 days to dry it out. They just put them in the rooms and left. Thank goodness my tenant stopped in to check on the unit and was able to plug them in. And when I called to ask them if they should have been plugged in they were just like ,"Oops, yeah we should have plugged them in." Meanwhile I was covering my tenants hotel so they wouldn't have had to deal with the noise and smell and if they hadn't stopped in to plug them in I would have had to cover extra days because of their lack of thoroughness. After they fan incident they came back and all of a sudden insisted I needed crown molding replaced in my living room due to water damage even though it was nowhere near the bathroom leak. I finally agreed, and then they bought the wrong size crown molding (not to mention the fact they charged me $300 for $50 worth of crown molding! But I live out of town so I'm kind of at their mercy). They tell me the will have to come back with the right size crown molding the following week and they will install it and touch up the paint then. They come back and install the crown molding and caulk and are supposed to come back when they could fit it in to paint (which is paint I already have there). Weeks go by and my tenant mentions that they still haven't come back to paint so I call them. The finally remember me and set up an appointment for the next week. About 15 minutes before they are supposed to start the painting I get a call from them stating if I want the painting done it will be an extra $800 because it is a custom color (even though I am providing the paint) or they can prime it for an additional $150. I told her I had already paid for everything in full and that painting was included in the quote. She then goes on to tell me that only includes the primer, which is definitely not what I was told by Bob, the manager (and by the way, which I've already paid for and still hasn't been done). And of course Bob is on vacation so they won't paint unless I pay or he OK's it when he comes back. Meanwhile my tenant has taken off work to meet them there. I told them they weren't getting one more cent from me at that point because I knew it was a scam. This is obviously a way to try to scam paying customers out of additional money. Never once during the the entire process, including the estimate phase, when I was told of the additional fee to remove and replace the crown molding, and when I called to remind them they needed to come back to finish painting, did they mention this additional fee to actually paint. And I specifically asked Bob, both during the estimate portion and when we agreed to to have the crown molding replaced, if they would be painting the area to match what was there since I have the paint and there was never a mention of an additional fee to do this. Not to mention the fact that I am providing the paint! And we are talking about a condo that is only 900 sq. Ft. There is no way it is $800 to paint 1 wall for that price. My tenant also told me they were completely unprofessional the whole time. To the point where he would actually rather wait and not have it be painted than continue to be jerked around by them. If you decide to use this company I would make sure you are present to make sure they are actually doing what they are supposed to be doing, question everything and get proof that work actually needs to be completed and make sure you don't pay them until you are sure everything is done. Their lack of professionalism, thoroughness, lack of customer service and most importantly ethics just ensured I will never use them again and will definitely not suggest them to anyone who asks me.

Bob was really responsive and connected us with an emergency roofer on his team quickly!read more

When my godmother had to be put in the hospital her house got filled with mold. Mold avengers were…read moreso supportive throughout this whole process, walking me through details and helping me understand the process. The service they provided was spectacular, and they did everything so quick. I would highly recommend to anyone going through something similar.

I had mold on ceiling from a roof leak. The mold adven. Came in and clean it right up. Very…read moreefficient and on time. Flexible with my schedule. Thank you.

Our plumber referred us to Total Care Restoration after confirming a leak from the A/C at our home…read more We are so happy that we did! The professionalism and care of Zack Bethea, our Account Manager, were exceptional. He is also working with our homeowner's insurance company and keeps us in the loop. We are delighted with Alexander's outstanding service. Alexander arrived on time, provided excellent information, and left the area perfectly clean. He was super careful with the stuff he had to move and put back. We highly recommend Total Care Restoration.

Finally got around to leaving my review for Total Care Restoration. After having water damage from…read morean underground sewer pipe leak, we were referred over to Total Care by our plumber. Peterson handled our work, and did a great job. He was timely, responsive and proactive in making sure the job was done to our satisfaction.

I recently hired this company to do an inspection for my vacation home in Florida ( I am a NJ…read moreresident). The inspection I received failed to inform me that 2nd door entrance that was blocked in the kitchen - was a major safety violation. I am now liable to pay a contractor to take down the wall in the kitchen to comply with the fire department or else I will be recieving safety violation fines from the fire department - as per my condo association. Also in the report it was stated that there was a "water stain" on the ceiling which is false, the previous owners had 20ft of wire channeled through a structural ceiling, and tried to patch the concrete ceiling - which is another violation which compromises the structural integrity of the ceiling. I called Rob requesting that I get a refund from my inspection $325, which I felt was the least he could have done, but he denied my refund, told me that he doesn't report state violations and that everyone in Florida blocks their 2nd entrance. I am now liable to do renovations in my new vacation home and take time off due to this company's negligence to report major state safety violations. If this was in the report I would have negotiated with the previous owners to take care of these repairs or would have passed on purchasing this condo.

I really appreciate the attention to detail that Robert put into the inspection he conducted for us…read moreon Aug 15, 2016. I was concerned about the condition of the roof, and Robert made arrangements to ensure he could get up on the roof himself to do a visual. He took his time around the property and seems to have a methodical step by step approach, opening every faucet, checking every appliance along the way, and of course, inspecting all structural and other major items. I positively recommend Robert and his company AccuPro to anyone looking for a home inspection.

As a first time homeowner, I've never encountered mold. When I saw a black patch "spreading" on my…read morewall, I initially thought - oh, that's my dog getting her paws all over everything. But out of worry, I sent a picture of it to a couple of my coworkers who had dealt with mold in the past. They said: Get it checked because mold ain't no thang to mess around with. In fact, it could be behind your wall! Properly alarmed, I started looking for a mold remediation specialist. Called and researched a number of folks before trying Safeway. My contact with Skip has been awesome. He worked with me to set up a time and day when he could stop by; I texted my info to his phone (which I liked vs having to have someone repeat/repeat what my info is); and he came on time within his 1 hour window. He explained his process: - Free assessment - If mold is detected, he'll take steps to mitigate costs while ensuring the mold is gone - And he uses a separate company (hygienist) to run the mold samples (if samples have to be taken) so that there isn't a conflict of interest Sooooo, thankfully, there was no mold. He came out, checked the area, ensured it was dry, and said it was probably just my dog (at no charge :)). Hehehehe... sorry Skip for the trip, but thank you so much for taking care of us! :) Would definitely contact Skip again if a mold issue does come up.

Recently we sustained some mold in my daughter's closet due to a small leak in our roof. The leak…read morewas repaired and we were in need of fixing the mold. I found Safeway on Yelp, and based on the good reviews decided to call. Skip was pleasant to deal with and came the very next day to assess the damage/mold. He inspected the closet area but did not go into the attic space above, which I felt should have also been inspected. In any case, he offered us advice on the best way to try and proceed. Unfortunately, the quote was very high- $2,600 for removal of a small area of dry wall ceiling (maybe 3x4). This quote only covered removal, meaning that we would be left with a gapping hole in the closet and would need to hire someone else to repair the area and spend who knows how much more. Yikes!! I don't know what the average price is for a job like this, and we are continuing to shop around. If money is not a factor for you, or your home owners insurance will pay for the repairs, then Safeway would probably be a good option for you. But if you are a working class individual paying out of pocket, Safeway may just be a little too expensive.

I realized I got mold in my apartment from a water leak from the neighbor above me... I tried to…read morecope with the joined avoidance of the Insurance company, the neighbor causing the damage & the building association but it was far too much stress to handle... Raul made the whole experience go so much smoother. He has extremely high standards & is totally dedicated to obtain the very best results & make his client the most happy. He is very strong minded, determined & resilient yet extremely professional & graceful. His many years of experience make him a great asset for success.. I was honestly highly impressed with Raul's skills and I would most definitely recommend him. in fact I dealt with public adjusters in the past & Raul is far more trustworthy and competent...

Mi mayor recomendación muy profesionales, responsables y rápidos todo salió muy bien, muchas…read moregracias Darwing Granados, ar

I am very satisfied with the work provided by South Florida Inspectors. My realtor recommended…read moretheir service, and I was impressed with their quick responsiveness, professionalism and attention to detail. I would recommend them to anyone looking to purchase a property. South Florida Inspectors arrived the day after I went under contract. I so appreciated their swiftness and ability to act quickly.

This inspection company is the best I have ever use! There 100% same day inspection report on top…read moreof begin very reliable. (Which in this market is incredibly important) There very up front at what your looking at. Luis is the MVP. Totally recommend!!! Can't go wrong with this company!

I have a house in the Kendall area that I bought about two years ago. I have it rented out and my…read morerenters called me that they got back from work and found water on the floor coming from the kitchen. A plumber went out there to fix a problem and they recommended to use a water restoration company to dry out my kitchen cabinets and floors to prevent mold. Luckily I found this company online because they came out the same day and guided me on my first homeowners claim ever. I had no idea this was something that would be covered and did not have any out-of-pocket expense because they were able to bill the insurance directly for all the services. I recommend talking to jorge he was the one that helped me out the most. I'm a big yelper too so decided to share my great experience and get the first review badge on this one!

Thank you so much for doing a great job at my house!! Tony, even though this was a stressful…read moreexperience you and your team did such a great job and made our lives easier by cleaning everything and getting rid of the mold and always keeping me up to date. I will definitely use your company if I ever have any issues. Thank you so much!