This is a "review" and "Thank You"...before "service" has even been performed. This morning I pulled into a parking spot next to the most eye-catching truck. It ticked all my mental boxes as I made note for a future call. When I returned to my car, a neatly penned note and card was gently tucked in my door handle.
The last round of icemessrainslosh found me to a panicked run into the hardware store for a wiper blade when the existing one popped off having frozen to the windshield....and maaaybe me forcing it and blahblahblah, okay I probably broke it. In the icemessrainslosh I popped on the snazzy looking "RainX" replacement blade and, for a few weeks, have been "on my way". Sure it's looked pretty cool with that yellow "RainX" strip; but, for a $26 wiper blade, it was NOT terribly effective....I had, repeatedly, forgotten more times than I remembered to look up the directions at which I did not look when I popped it on to discern the probable ID10T error."
On seeing my still girded blade, Nate could have simply gone on with his muffin and day with a shake of his head at the silliness. He didn't. Instead, he left a neatly penned note and card, gently tucked in my door handle letting me know the yellow strip was a protective cover, in the event I'd not left it for a particular reason. He took the care, and time; made a difference, a new fan, and loyal customer before "service" has even been performed. Next muffin is on me, Nate! read more