I just want to thank Ali for giving my 73 year old mother outstanding service on two occasions in the last few months. She normally has my husband handle issues with her car, but sometimes it can't wait and we don't live in Richmond, as she does. So when her car was making a horrible noise in November, she pulled into Mr. Lube, where she usually has her oil changed, and was lucky to be helped by Ali, who listened patiently, took her car for a spin around the lot to hear the noise and fixed a loose belt in a matter of minutes, at no charge! Today she went back because the car was running hot and Ali filled up her radiator fluid which was mysteriously very low and asked her to monitor whether there was fluid accumulating under her car, then come back on Monday for him to check it again. There has been no outrageous billing, or any attempt to sell her something she doesn't need. Just friendly, excellent service from a service professional who clearly cares. Thank you, Ali! read more

Just wanted an oil change but they will upsell you (with scare tactics) especially if you don't know anything about vehicle maintenance. They started with my battery saying that it failed and then went to the brake fluid change. I asked for prices and all of them were $150 each and said don't worry as the price changes everyday and they can give me a discount. I even asked for a transmission oil change price and he said don't worry about it because it's good - without even checking! Supervisor even commented that if I had money to play golf, why can't I get my battery changed - fyi my friend is paying for our golf game. How disappointing - if you're looking for a reliable and trustworthy shop, this is not the place - don't come here. This will be my last visit to them. read more

This place is a complete and utter rip off...dont let their free coffee and newspaper fool you. They are on commission and try to peddle every single product they have to you... It seems like every single time I would come in they would say that I need a Transmission Oil Change....even tho they did that to my vehicle not long ago... Thank god that I got rid of that vehicle and upgraded...I would never take a car there that I actually value.. BE SMART. DONT LET THEM FOOL YOU. Especially when the only inspection and diagnostics they do are all visual... just your typical modern day mechanic scam. Youre better off finding a small genuine shop to do you oil change or learn to do it yourself... read more

I had a nail on my tire and found out on a Sunday. Mr Lube was open and Taggar helped me. He was courteous and helpful. he worked on my tire so quickly I was out of there with my tired fixed no hassle at all. I would go back if it ever happened again. read more

You can tell they really differentiate themselves by providing outstanding service. Always greeted with a smile and work is completed quickly and professionally. read more

Brar was very fast and knowledgeable ..I highly recommend this place . Vishaal helped me pick tires quickly as well . I highly recommend this place. read more

Brar, Great service and very professional mechanic. Explained everything clearly and did the job efficiently. Highly recommend!

Service was great and very pleased to tell me what I could to put off and what I needed to do and help me with other issues

Brar is very kind and helpful Person. my car is good now. The oil change and my brake pads changed. All well done

Brar was the best - excellent service first class Very knowledgeable the best equipment fast and courteous read more