February 15, 2023 @ 12:40am Ordered for takeout…read moreThe Chicken Bacon Ranch was absolutely disgusting. I can not tell if there was any chicken. As I was chewing, I only could hear squeaky sounds and felt like I was eating rubber plastic. Which realize it was the "cheese curds" I think. The fries were dried out and tasteless Ended up throwing the rest out!! I ordered this a year ago and it was quite different with chucks of breaded chicken and the cheese was great. Not this time... TOTAL FAIL. Will not recommend to friends and colleagues. What happen to this place?

Oh... my... goodness!!! Smokes in London Ontario is just wonderful! If you love poutine, they have…read moreit. They also have several variations that include different meats mixes in with the basic poutine at Smokes. The place is really cool! A little bit of seating, but great food and great prices. I had a poutine with bacon. It was amazing. As an American, poutine isn't our thing, but it should be. I swear we are missing out over here. I would die for a good poutine place here. Smokes, I'm talking to you. Time to expand. If in Canada, check out the poutine, and if you can get to a Smokes, definitely go. It's just... wonderful!

I'm going to give them some more time to set up the restaurant properly and train employees better…read more Was kind of a sh*t show. So unorganized. No communication amongst employees. They were all bumping into each other not knowing who was making what or what they were making. I had a philthy sized cheese steak and a poutine. The poutine was great. $25 for large cheesesteak and medium poutine

Had a bad experience but in touch with owner who is committed to making it right. I'll post an…read moreupdate on how things turn out

Made plans to swing by the Neptune as soon as I heard that our beloved diner was reopening. So many…read morehappy moments from over the decades took place at Prince Al's, so we hoped that the magic would continue at the Neptune because the original Prince Al's owner had a hand in the reopening. The galactic theme starts with the décor and continues through the menu. Check out the Space Dogs ($10-$13), the Blastoff Burgers ($15-$18) and the Stellar Sandwiches ($12-$17). Instead of plain fries, mains come with mixed sweet potato and regular potato fries, which can be substituted with onion rings, salad or "poutined" fries for a fee. There are a handful of other mains and salads, as well. The classic milkshakes are back, and they have a plan to serve the overflow once they have enough stainless serves on hand. Everyone in our party enjoyed their meals. We had one small issue which was immediately corrected. Can't wait to return!

It was my first time going there since it was prince al's and I'm really glad they kept their…read moremilkshakes. Super solid food too. The service was absolutely fantastic and they even threw in 2 glass bottle cokes for free which was so kind. I'll definitely be going back.

To begin with, we're not poutine connoisseur by any degree. However, we do enjoy the different…read morevarieties of poutines this establishment provides. It also offers a decent selection of burgers and gyros if you're looking for something other than poutines. But make no mistakes, you're there for the poutines. Most people visit for take outs, as their indoor dining facility is very minimal, only several barstools and a counter. They do provide several outdoor dining tables and benches. The staff are friendly and helpful, and will bring out your order if you decided to dine outdoors. If you do decide to visit, enjoy their poutines, and their artworks.

Had the large regular poutine & the lobster fries. It was decent. We arrived too late to get the…read moregrilled items.

If you're looking for delish poutine, look no further…read more I'm not a huge poutine fan but I have to admit the three poutine meals I tried were amazing. I had the Traditional, Chili Cheese Chicken, and the Double Pork. The meat was well cooked and tasted fresh. The fries were crispy (even with the gravy on them) and a had a lot of flavor with all the toppings. The cheese curds were done right good texture, weren't too hard or too soft. The prices were decent about $8-10 for a regular size dish and $13-$15 for a large size, WOW as they call it. The wait time wasn't bad for a Wednesday evening, the food was ready within a few minutes. The staff was friendly. Excellent overall experience, would recommend.

Delicious and good service at 4:30, and a lovely 80s ambiance, I would personally recommend the…read moreavalanche poutine.

Came for a late lunch on Sat. They have picnic tables outside which are great with warmer weather…read more They have a few tables inside. Order at the counter: Standard burger with fries, Curry & Goat cheese poutine, Classic Canuck pizza. Burger was good, juicy, soft bun, with standard toppings. Fries are good, fresh cut and well done. The poutine was amazing. Curry & Goat cheese really hits hard! This would be even better with chicken (next time). The pizza was amazing. The dough and sauce are made from scratch and it shows! Lots of cheese, the pull was crazy. This will be our new regular spot when in the St. Jacob's Market area!

Eclectic place serving up decent food. Passing through the area and needed food fast. They…read moreweren't busy and food came out relatively quickly. Lots of sandwiches, burgers, pizzas, and poutines to choose from. The one drawback to the place was it smelled like a deep fryer, so if you don't want to smell like fried food, go somewhere else. My coworker and I got it a chicken sandwich and burger both with fries. My chicken sandwich was very good, with a light fresh bun and fresh toppings. My coworkers burger was prepared correctly and very flavorful. Fries were fries.

I have driven by this place so many times and finally stopped in. I had a Strawberry-Banana…read moreMilkshake which was amazing. I also had a burger and fries. The burger patty was pretty thin but tasted good. The fries were yummy and it was a huge portion. The cost for fries, burger and shake is $18 so kinda expensive. You can get a combo with a soft drink for $13 if you want to save money. Speaking of money, make sure you bring cash since they don't accept credit/debit cards. There are picnic tables set up so you can eat there if you like.

My kids love stopping in here for ice cream. And we usually grab a poutine for us, cant go wrong…read more Always great food and service.

I would absolutely give five stars if it was not 45 minutes to get our food for lunch…read more Immediately upon walking in, I was impressed. He looked a lot fancier than I expected, but still comfortable to come here for lunch. There was one server and quite a few tables, which I think posed the initial challenge. There were three of us and we each ordered something different. One colleague what are the tacos another a butter, chicken sandwich and I ordered the chicken tikka flatbread. After about 45 minutes of waiting, our food arrived, and it was absolutely delicious. I don't think I've ever had anything like that before and I'm sad that I am not local and may never have it again. Everyone was pleased with their meals. We had to ask for the check as soon as the food arrived and sadly couldn't afford any more time to savor it as much as we all wanted to. I would absolutely return but at dinner time when you can allocate possibly two hours.

Firstly, this establishment has remodeled and rebranded as "Simply OMG" and is now a sit down…read morerestaurant. Service was wonderful, kitchen was quick, and server was friendly. As for the food... here's where the stars go down. We tried the buffalo chicken poutine and the butter chicken poutine- both were okay at best. Buffalo chicken poutine had sparse toppings and a mild flavor profile. The butter chicken poutine was much more saucy- but at the expensive of flavor. The curry tasted more like american chili than any butter chicken I've ever tasted. Maybe stick with more simple items at this establishment.

Good evening head office - Do you know that the Guelph…read morelocation has bi-monthly raves that blast loud music until 2 in the morning? I'm a neighbor & when it happened the first time during the summer of '24, I respectfully visited them the next day and asked the owner/manager to simply give me some notice so that I could either join in the fun or leave town for the night. After all, who am I to stop a good party. Fast forward. It's now the evening of January 24th and again for the third time, Deep/whomever has not provided me the common curtesy of a heads up phone call in advance. I try and support this franchisee by purchasing one of their poutines every 2 weeks, which imo, is of very poor value. Value is the quality of an item based on the cost. In this case, over priced, pre-packaged, garbage! It's unfortunate that this location does not understand what it means to be a good community neighbor. My questions to you Mr Smolkin, as the franchisor, what is your vetting process? Is there a vetting process or do you just accept anyone with stupid money to hand over ($300k - $500k) to your corperation? And, do you have guidelines as to what a franchisee can do under YOUR banner? Oh wait, here comes the City of Guelph Police, again!

all smokes poutinerie kicks major curd...what makes this one great? its smack dab downtown guelph…read moreand a five minute walk from the concert hall. awesome that you can get awesome poutine all over ontario. best franchise ever