We had a crack in our basement wall that needed injection. They recommended a strap in addition to…read morethe injection for a reasonable fee, were courteous, helpful, and detail oriented. BG did a great job in a short turnaround. Highly recommended! Peace of mind at a good price. Thank you!

Prompt response to a quote request- no overselling when they assessed the scope of what I needed.read more

I hadn't even hired Adam when he spent an hour on the phone giving me advice about how to deal with…read moremy ancient fieldstone foundation. I had spoken with several other masons but it was quite clear that Adam was at another level than they were in his comprehension of the issues I was having. What a confidence builder. Generous and wise, Adam is an unusually engaged craftsman. I will be calling him again.

We contacted Bella Masonry and Construction in 2021 to repair a concrete footing for our shade sail…read morethat had shifted in a wind storm after the original contractor ghosted us. They did a great job engineering a fix to not only secure the existing footing but also got the pole back to where it needed to be so sail could be reinstalled. We have no concerns that the footing will ever shift again. I wish we had found Bella when we first had the work done for the sail in 2020

Love their work, i'm very satisfied with my floor! They took…read moretwo days to do the jobs as they said, I recommend this company to anyone that needs their floor done.

From the owner: Floor coating and basement waterproofing for residential, commercial and industrial clients using…read morecutting edge technology, that will last a lifetime.

I wish I had known more about ProTech Basement Solutions before giving them my money. This company…read moreactually charges $150 to do an estimate when no other similar companies I spoke to charge for this. I'm not sure why I even agreed to it but they said it was refundable if I chose them so I did it. Gill came out and spent maybe 20 minutes at my house and then he sent a very unclear and incorrect estimate to me a few days later. When I said that I did want to hire them to do the work but asked them to add one short clarifying statement to the contract, I literally never heard from them again!! The same person who had always emailed me back the same day has not even bothered to respond for weeks. So now I am out $150 and left feeling like the "estimate" they charged me for was a total scam and that they make money just doing these so-called estimates and never really even plan to do the work. What a waste of money and time...Hoping to save someone else from losing money.

From the owner: A healthy home begins with a dry foundation. Pro-Tech Waterproofing Solutions, Inc. is a family…read moreowned and operated business specializing in fixing water related problems -- cracked and leaking concrete, block, brick and stone foundations, wet, damp, moisture plagued and flooded basements caused by hydrostatic and surface water issues. We proudly serve the needs of homeowners and commercial businesses throughout Western Massachusetts and Northern Connecticut. We provide estimates and we GUARANTEE our work.

RealDry's website states they service all of Massachusetts and address both crawlspaces and…read morebasements, so I reached out via their website contact form about the wet crawlspace in my western massachusetts property, and included its address. I received an email response from owner Curt, "You are currently out of our service area. You can try XYZ Company". His email signature's phone number had a 617 area code (Boston) and my property is in western MA, so I wondered if my query had been inadvertently sent to a Boston-area office. The site listed a different phone number for western MA, so I called it. I asked the man who answered if they serviced my western massachusetts town, and he said, "are you that lady with the crawlspace? Yeah, we don't do crawlspaces, and I have alot of work." I said thank you, wished him a good day and hung up. So, while I'm disappointed I won't get to work with RealDry, as I thought they had the expertise I needed, I'm annoyed to be lied to by the owner TWICE - first about the company's service area via email, and a second time, after he revealed he'd lied about the service area when I called their office close to my property and then additionally told me the company doesn't work on crawlspaces even though they prominently list crawlspaces on their website's homepage. If you're too busy, or don't want to consider the job for some other reason, just say you're too busy from the get-go. Don't lie - and don't lie repeatedly. It informs others that you're dishonest. The recommended "XYX company" was more than happy to come out and see the wet crawlspace RealDry was too self-important to bother with.

Every once in a while you come by exceptional work…read more We have had issues with water pooling and some flooding in our home for some time. We tried everything. We have an internal sump and an external sump pit as we live "on" the Quabbin. We'd always sought to mitigate by backups and alarms, etc. but Steve brought a new perspective to the table. Keep it simple and direct. Change your pumps within a cadence. Steve COULD have sold me on a french drain around the interior of the basement, but instead was able to determine that one of the perimeter walls just need to connect to the drainage, and that the drainage itself needed to be altered. So, for a fair and very small fractio of the cost of a french drain, Steve was able to jackhammer part of the floor to determine the issue. there wasn't rock under the basement! With updating the flow of the rainwater from that side of the basement, Steve solved the issue. Steve is direct and to the point. He's not going to waste your time. He is an expert with not only a strong skill set and many years of experience, but an inherent understanding of how to approach the customer conversation. There is significant value, both tangible and intangible, in this. I will be working with Steve on any water issues in the future...though I don't expect any, and I can't recommend him and his team enough. Feel free to reach out to me if you have any questions. Thank you Steve and team.

Premier installed a french drain system for us about four years ago and we couldn't be happier with…read morethe results and the overall experience with this company. All of our interactions/communications were very positive. Before the job, everything was very transparent from pricing, the work to be done, options available, etc. And the crew performing the work was extremely professional. Prior to contacting Premier, we had water issues in our basement which made our basement nearly unusable; after getting moderate rain we'd get big puddles of water. After Premier installed the french drain, the basement has become our home office, our workout room, and we can store things without worrying about water damage. Four years later, the basement has been BONE DRY ever since - no water whatsoever, no matter had hard it rains. If you're on the fence, I can say: "do it" - it's been 100% worth it for us, and has transformed the way we use our basement. And Premier Basement Waterproofing is absolutely the company to use, to get the job done right.

The people are amazing , Grace ,and Jerry who work out the office and doing quotes were the first…read moreto respond and Jerry got out to my place fast. Marvin the young man who ran the job site is absolutely amazing , I can't say enough good things about him . The price was a little higher than quotes that came in after I went with Premier but if I had those quotes before and could of saved 2k I would choose not to and stay with Premier mainly because of those 3 people I named. I had a foot of water in my basement after a storm, Marvin arrived and put a sump pump in to drain all the water . He got Jerry to come in and look it over for a quote. I'll post the price and work done. - Came out and drained all the water with sump pump - they demoed a whole room , taking down all the walls , heating system and doors then disposed of all the wood. -they dug , installed about 100 sq feet of French drain , poured drainage gravel on top then re-cemented over it. - they installed a 2 pump system with battery back up and alarm - they installed a moisture barrier on the entire basement - They dug a trench and ran sump line out to safe area outside - Took 3 full days to complete - they stayed until 9pm on a Friday to be sure it was 100% completed. - everything was about 15k in total If you use them make sure you ask for Marvin to do the work , he's very honest and answers all your questions without trying to upsell anything . They literally just left my house at 9pm because they wanted it finished before tomorrows rain , only thing left is Jerry was going to have someone reconnect the heating but everything water proof wise is complete. I'll update the review if there's any issues but as of this moment I've never felt better about a service.

We hired Tim to do a complete bathroom remodel, including a corner shower, new floor, tile, paint,…read moreand drywall. After demo we learned of extensive water damage, and Tim corrected and secured floor joists, and corrected an uneven floor. He brought the best tile guys in the area, and guided us in decision making from start to finish. He really busts his ass. He doesn't talk, eat, drink, or play on his phone. He works nonstop, and could easily outwork someone half his age. While he was here we asked about other projects such as replacing doors, and he had a guy in here the next day to look at our doors. If your looking for a no nonsense hardworking guy- Tim is the man.

Tim and his team built our new deck at our home in Southwick MA and did a fantastic job. Very…read moreprofessional, punctual and clean. They were a pleasure to work with and I would highly recommend them. Unfortunately he recommended Scott Southworth Electric of Hampden MA, an electrician that is not a straight shooter. I had several electricians quote the job and went with Tim's recommendation. He quoted, then when Tim and I suggested he look at another electrician's quote, Scott told me yes its a better way. He looked me in the eye and said to my face that it would significantly save me on both material and labor. (about 30 feet of Romex 220 copper wire, very expensive per foot) I contracted Scott without getting a re-quote (my mistake) and when it came time to pay there was no additional discount. Very slimy. Scott Southworth basically took another electrician's idea for the job, plus Tim and my recommendation for savings, and KEPT it as his additional profit! Very scummy! He tried to justify it by telling me how much gas prices are up, and how he has to pay his insurance. I told him thats bull, we all have these expenses. The nerve to try to blow me off saying he has expenses. He cannot be trusted. I will NEVER use Scott Southworth Electric again and would warn everyone about his very unscrupulous BAD Business. None of this is Tim's fault. Tim and his company are awesome and I would highly recommend them. I don't think Tim will be recommending Scott anymore.

My last review was incorrect. I saw more pictures and it was my roof. I don't know what else to…read moresay. I need more letters. Lalala, eeeekkkkk.

Our installation went so well our neighbors asked for a referral and they are here today working on…read moretheir new chimney!

Jessy Sirois just renovated my tired,cold,dreary bathroom. He was a pleasure to work with. Jessy…read moreand his team were always on time, always cleaned up before they left, always professional. The job started and finished on the dates stated in the contract. Their work is meticulous, and I will have them do any future renovations I need. My bathroom looks beautiful and I am very happy.

I had a great experience with Jessy and Pam. I had recently bought a house and the (very small)…read moredownstairs bathroom needed a facelift to make it more comfortable and inviting for clients and guests (as well as myself, of course!) A friend who is familiar with my tastes recommended Sirois Home Solutions, saying they did beautiful contemporary work and had a great eye for detail. They definitely lived up to their reputation! The bathroom renovation took only 13 days start to finish, and I was kept informed along the way about any changes or added expenses (all of which were very reasonable). Jessy was friendly, punctual, and very accessible if I had questions. Pam set up a page on Houzz to show me the tile, fixtures, and colors, making it easy for me to participate in the design process - I thought the recommendations were really tasteful, and the result is definitely going to improve the value of the home. No corners were cut, and everything was finished on time - and I really appreciated the extra effort Jessy took each day to clean up; I didn't feel like I was living through a renovation at all. I've already recommended them to a friend and will continue to do so! (And as soon as I'm ready to renovate the master bath, I'm calling them again.)