I cannot recommend this company highly enough. I can always rely on well seasoned wood and some of the best prices in the market. Also, Dawn is awesome to work with. read more

Mr Firewood - Firewood Near Me - Frisco, Texas

This is a fantastic firewood company. Excellent customer service, timely delivery, nicely seasoned wood, and reasonable prices including a delivery fee of only $25! They also make beautiful rod iron wood racks. read more

Mr Firewood - 1/2 cord wood delivery and iron wood rack - Firewood Near Me - Frisco, Texas

I cannot recommend this business! I bought wood from them year after year for about 6 years and put up w the fact that it was never seasoned or ready to burn as advertised. The final straw was this year when I accidentally ordered a 1/4 instead of 1/2 rack. Dawn told me they would have to deliver another 1/4 on a different day but that it would cost an additional $275 for a total of $550 for a half cord of wood. have been a loyal customer for years and even referred my real estate clients to this business but can no longer do so! Their 1/2 cord price is $350 and all I wanted was to be given thaat price plus an additional delivery fee. NOPE, dawn said $550 plus another delivery fee!! I will never order From these people again me have told my clients to beware! read more

I highly recommend Mr. Firewood! If I could give them 10 stars I would . Fair priced, showed up on time, and Dawn and Chris were friendly and professional. I have used other firewood vendors in the past who charged me 50% more for their inferior/green product, but Mr. Firewood is my trusted firewood vendor now and in the future!! read more

I ordered a 1/2 cord of pecan wood for my smoker. The delivery came and all seemed well. However, after looking at the wood it all had mold on every piece. Since this was supposed to be used to cook meat it is very apparent that this product cannot be used for that. As you see in the pictures the mold is very dense and makes the wood completely unusable. I messaged and called the owner Chris and Dawn on both phone numbers and let them know of this horrible product they sent. They never responded or answered my calls. This company should be ashamed of the product and service they deliver. I hope this review makes you chose any other wood company in the area so you are not subject to this rip-off. **** UPDATE **** As you can see this owner still has not faced facts about the trash wood he sells. Pictures are worth a thousand words. It's trash. P.S. I never threatened this person. I offered for him to come look at the garbage wood he delivered. Also as you can see he's the one name calling, he starts his response with several. More proof. Bottom line, DO NOT BUY ANYTHING FROM THIS COMPANY. They cannot be trusted and will rip you off. read more

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We had wood delivered this morning and it was quick and painless. The wood looks great and Dawn and Chris walked it all the way to our backyard and stacked it!! They were very nice people. The price was good compared to most we checked and got good seasoned wood. We checked prices and could not find ANY at a better price. They were here when they said they would be here and it was a great experience. We paid $400 last year for very bad wood. They will be our go to wood delivery from now on!! Thanks Dawn and Chris!! read more

We've been buying firewood from Chris for 10 years (since 2012). I've always received quality, clean, seasoned oak or other cooking woods. Most of my use is in out fire pit or fireplace. He has also sold me 7 of his firewood racks which are of wonderful quality. We keep a short list of quality local businesses that we've done support... Chris has been on that list with other quality businesses for a decade. No doubt, they will stay on that list for the next 10 years. read more

Put in an email on an outdated website that honestly had me concerned they were no longer in business and did not hear back for almost 48 hours in which time my husband worked out something with another company so I then cancelled with Mr. Firewood. Well that company then no-shows and I re-schedule. Dawn texts ok that will put me on the list again... Three days pass and I get a tersely worded text that they won't be serving us ever because we previously canceled?? What ?! You knew that - why not tell me that THREE DAYS AGO. After that she stops texting all together. Like I have no ability to even apologize and restore arrangements made. Rude, random, piss poor business practices. I have not once dealt with any firewood delivery that communicates timely or shows up when they say they will since I came to Texas. So if you are a functioning firewood delivery company hit me up. I tip well to people who can run a business without butt-hurt. If you use Mr. Firewood tread lightly Chris and Dawn are sensitive I suppose. And I like would add that they are significantly more expensive than most but that is moot point if no one actually delivers said product. I was willing to pay more but this honestly just seems like an excuse for Mr. Firewood to no show as well. read more

Mr Firewood - Text thread - Firewood Near Me - Frisco, Texas

The Star was ordered at the exact moment of the original order. It was part of the rack, pictured on their web site. On the day of delivery, the exact day of delivery, I was told by Dawn that the stars were sitting on a ship off the coast of CA and she promised that they would come back out and install them when they arrive. The owner's response is only partially correct. The only part correct is that I got a full refund and was given the wood. All else is grossly misrepresented, to put it as kindly as possible. Case is closed. read more

Great product and customer service. I have ordered two cords at a time for years. No issues.

Have bought wood in the past from them, Seasoned oak burned well. Was going to buy again but just could not pay what they are asking this year. Up about $200 this year, I know prices are up on everything but $550 for a face cord cant do it. read more

As usual, these guys should up with quality firewood that lasted us most of the winter. I will return for their business. Thanks Mr Firewood! read more

Found Mr Firewood on Yelp, ordered 1/4 cord via email, Dawn text me within 3 business days with estimate and first available time for delivery. Communication was great, wood delivered on time, quality dry wood and was stacked nicely, very easy! Final price was $150- I will order from Mr Firewood again. read more

Mr Firewood - Firewood Near Me - Frisco, Texas

If I could give them no stars that's what they would get. Unprofessional. Rude. Requested service 16 days in advance. They waited until the day I requested delivery to tell me they wouldn't be able to deliver because they are "too busy" and left me without time to ensure I could find anyone else to provide me business for the time I wanted to have it. Thanks for nothing. They have a wonderful sob story though and I almost shed one tear. read more

Went with Mr. Firewood because reviews and apparently being BBB accredited. We had good luck with them in 2018, the wood was generally well seasoned. Received another half cord in 2019 and had issues with the wood. It didn't start well, did not burn clean and often was left with chunks at the end of the burn. Reached out and was told that Chris would contact me, a week went by with no follow-up. Tried again with no response, followed up again later via phone and text and finally received a text back about how I am not burning it correctly and gave me tips. After receiving the text I purchased a moisture meter and tested the wood. There was some wood that tested below 20% but most of it tested at 30% and some up to 50%. This is the issue. I reached out to them again and received no response. Did additional investigation and found out that they are not BBB accredited. Reached out to the BBB and they said they were receiving no response at trying to have Chris remove the logo from his website. Stay away from Mr. Firewood, stating that they are BBB accredited is only the tip of the iceberg. read more

Over priced! Rarely open I get it you are paying for a convenience but you don't need to be robbed while doing Cords of wood in this area are $200-275 devoured and stacked If you bought that same amount from Mr. Firewood it's $350-375 read more

Loved that they deliver and they made us a custom sized log holder that fits perfectly. Had a very bad experience with retail outfit on 380 in McKinney. Sold us green wood (not aged) and all logs only smoked/blackened. They wouldn't even replace the bad batch. Found "Mr Firewood" and will use them from now on. read more

We placed our order online and were told it would take 2-3 weeks before they could deliver. We were then contacted a day later saying they had a cancellation and could deliver the next day. They were prompt, professional and very friendly. We will definitely be ordering our firewood from them again next year!! read more

Mr. Firewood is awesome, great quality wood at a very fair price. I picked it up myself so I can't speak towards their delivery service. They did load the wood into my truck. I would not hesitate to buy from them again read more

mR Firewood has been my wood supplier for over five years without any problems what-so-ever. He's there when he says he's going to be there. He delivers and stacks where you want it. His prices and quality of wood are better or just as good as any other wood supplier in N. Texas. That's why over a dozen bbq joints, including mine use him exclusively. ALL OTHER WOOD SUPPLIERS CHARGE EXTRA FOR STACKING. read more

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Wonderful team! We have ordered from them for a few years now and every time has been a great experience. The wood is always aged and the deliveries always on time (if not early). read more

We are always happy with our purchase from Chris and his team. Be specific about what you want, he has a variety of wood choices!

Highly recommend Mr. Firewood! It started with the great customer service with Dawn, she had my firewood available for delivery the next day. Driver arrived 15 minutes prior to my estimated delivery time and were done in 15 minutes. Firewood is in outstanding quality and size, especially for its price!! Thanks to Mr. Firewood, Dawn and the delivery drivers for the excellent experience, I have added your phone # to my contacts list and will definitely call you the next time I need firewood...Thanks again!!! read more

He delivered me terrible unseasoned wood that was heavy and wouldn't burn at all. When I tried to call to talk to him about it he never answered and I left him a message twice and got no return phone call. Terrible customer service. Obviously doesn't care about his customers. Don't order from him. read more

Don't use if you want to get wood anytime this winter! They called me the day after I sent them a request but could not deliver until over a week later so I scheduled it. Then they cancelled due to weather which I understood but they never rescheduled like promised. I had to reach out to them again and it was going to be another week. DON'T USE! I did end up calling Lewisville Firewood delivery at 214-929-7510 and they brought it the next day!!! read more

I completed an online form like instructed and have had zero response. I've placed several calls to both his number and his "assistant" Dawn's number. Guess what - voicemail! If they are that busy that they can't complete my order, answer the phones or be available, then they don't need my business. read more

Let me begin by saying I really did not want to write this negative review. I gave Mr Firewood several opportunities to make this right, but they blamed the bad wood on my lack of fire building skills. I have bought several orders from them in the past with no issues. In fact I have recommended them to friends. I am known by family and friends to be somewhat of a piro. I've been making fires for close to 50 years. The 1/2 cord I purchased 4 months ago still won't burn today, even when a log or 2 is placed on top of a raging fire (made with the last of my older wood). The email I first sent went unanswered. Followup texts were met with responses that I lack fire building skills. The wood delivered is green, maybe I can burn it next year. They are not standing behind their product to a long time customer. read more

I placed an order the last week of October. Received confirmation the following day and a second email stating delivery dates were appropriately 1 1/2 weeks and I would receive a call to schedule. I made 3 follow up calls in the following weeks to both the owner and his assistant Dawn. No response whatsoever. It's now been 8 weeks. What a great way to run a business! I contacted a local tree service several weeks ago. Quality wood was delivered and stacked the following day for a fraction of Mr. Firewoods cost ( saved $90 on half a cord). read more

I called and they got back to me promptly. I bought a 1/4 cord and the fire stand. They delivered it on time. They stacked it neatly and gave me advice on keeping it dry. They were done in 15-20 minutes. Super polite and friendly. The wood burns great. read more

Great quality firewood by Chris who grew up operating a wood burning fireplace. He sells high quality seasoned wood, that will fit your fireplace, delivered and stacked, for a reasonable price. read more

Victim of the old bait and switch over the phone. Spoke to a very nice female who quoted me $25 off if I went and picked it up myself I went to go meet Juan at the yard and he would not honor the price quoted. Don't waste your time or expect bait a switch. Called back nice lady to let her know what Juan did to me. She was nice but offer s zero resolution however she did at least apologize and said that Juan worked for them for 15 years. So this has been likely going on for over a decade or maybe Juan was just short Christmas shopping cash. That's right if you pick up yourself it's cash only. Go figure. Have done maybe one other Yelp review ever but felt obligated on this one. Buyer beware. read more

Delivered a half cord when I wasn't home (I left a check). Half of the wood they delivered was rotten and buggy. The other half so green it took most of a box of fire sticks to get a fire started. I called multiple times and emailed with no response. Definitely not trustworthy. read more

So happy with these folks. Expected wood delivery on promised day. Dawn called the day before to let us know the intense rains in Denton County made it impossible to get to the wood and it was wet. Set another day and it was here at the exact time they told us. Have used other services in the past with sad results.....unseasoned wood that left us exhausted trying to create and keep a nice fire (not to mention the smoke!). These guys are the real deal. Beautiful, seasoned wood. The best and most beautiful fires we've had in years. We are forever customers. Thanks. David and Elaine Moore/ Oak Point. read more

Chris is the utmost professional. A veteran Marine and former law enforcement. He's honest, extremely nice and does what he says he will do. I place an order with him every year, going on 10 years now. He has the best, seasoned wood around. Oak always burns nicely. Highly recommended. read more

The most unprofessional organization I have ever done business with. Their follow-up is painfully slow. Are not considerate of their customers. The order taker, Dawn, is dishonest and the owner, Chris, is dismissive and unapologetic for her misleading customers. I would chose their competition and avoid the frustration. read more

Excellent service, love the rack they made and put in my backyard. Love that they deliver and stack stuff up neatly. I have nothing but good to say about the experiences I have had. My only firewood resource. read more

I tried Mr Firewood for the first time last year. Not only did the delivery guys stack the firewood unevenly, causing my rack to lean against the back wall, but the wood was so wet and heavy that it wouldn't burn unless I kept the gas on. I allowed the wood to season over the summer, and was finally able to burn it this year. Won't use these guys again. read more

I have used Mr Firewood for three years - the first two years was perfect. This year the customer service and the quality of the wood has taken a major step backwards. He was scheduled to deliver the Friday after Thanksgiving, he didn't show - when I called I was told they had cancelled deliveries because the wood would be wet - when I mentioned a call would have been nice he became down right rude. When they finally delivered the wood - I was told it was seasoned and dry. The wood is so wet you can hear steam escaping when you "TRY" to burn it. I have a gas starter on the fireplace and have to keep it on in order to try to burn the wood. Extremely disappointed - not sure I will go back even after two previous years of good service. read more

One of my favorite things about winter is Mr. Firewood! We can't wait until it gets cold enough. Great quality and great people.

This is the second year I've used Mr. firewood. He provides excellent seasoned wood, he's extremely nice, and the cost includes delivery and stacking. His prices are extremely reasonable and he gives great advice. We will continue to use his services yearly. read more