The help I received at this facility was amazing. Jimmy helped me out tremendously and was so caring. At 12 am a deer ran out in front of my car and totally destroyed the front of my car. I spent hours trying to get ahold of anyone who would be willing to just look at my car and see if it was safe to drive home. Everyone else told me they had no time for anything of that sort. I was 3 hours away from home and I am a 20 year old college student who knows nothing about cars. I was just visiting friends in West Plains. Jimmy did all he could to try to make it safe to drive home but at the end of the day, there was nothing he could have done for the car. He said he wouldn't feel safe having his own daughter drive in the car so he wouldn't say it was safe for me to do either. Since there was nothing we could do Jimmy then did everything he could to make sure I at least got a safe ride home. He contacted a towing place for me that would take both me and my car back to St. Louis. I knew going into this that my car was not going to be able to be fixed for the long run, but I at least needed to get a way home and someone to let me know if it was safe to do so. Jimmy took it to the next level to help me through this very stressful situation. I think that just goes to show beyond their abilities to fix damages on cars but also just be good people. read more

Pics to come... My GF was told she had to take her car her after hitting a deer. There was MINOR damage at best. During the dismantling of the car for inspection the "workers" used a screw driver to attempt to pry off the bumper , it was a horrible mistake for amateurs! It cracked and split open the bumper! There was a dent in the bumper from the deer that could have been popped out. The also broke the bulb, they removed several screws and are now missing . Horrible place to go I fully recommend you NEVER take your car here! She doesn't want to hassle with trying to get the idiots to fix it, now every time someone sees the bumper guard they say, "what idiot prayed with a screwdriver there?"...they claimed it was a total loss, yeah after they ruined the car! Pics to come! You will see this is a horrible place with unskilled workers. They did nothing but tore the car up more and stole pieces and parts. Screws taken out, entire brackets missing . Nothing a deer could do , it had to be wrenched! The thing to remember is, if the shop causes any damage or items must be replaced due to their negligence then it's their responsibility to repair what they did . No exceptions. Very unprofessional and a disgrace . read more

We started the New Year off right. On our way home we had a side collision with a deer! The deer almost went through the drivers side window with his huge antlers. This is our main vehicle and knew we needed it repaired as soon as possible. After calling Mr. Dent, they told us it would be March before they could get the parts. This wasn't on them but rather due to a manufacturing shortage. They were so great and kept us well informed. They did an amazing job. They made sure the vehicle was cleaned inside and out before we got it back. I hope desperately we don't have to use Mr Dent again but if we do they will definitely be the place we choose. read more

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Mr. Dent is the absolutely best body shop! There were multiple scratches on the fender. When we picked up the truck today it looked like "Show Room Condition" They even cleaned the entire truck. It looks absolutely phenomenal. The staff were so friendly, excellent customer service, excellent quality, professional, and courteous. I rate this business #1 the best of the best. Thank you. read more

We have had door rattles on our Mustang since we've had it & have gone to multiple places AND no one could figure out the issue. We went by just to see if they could help & the "door rattle" guy (sorry we didn't get his name) and within 5 minutes he figured it out & within 15 minutes it was fixed!! And they didn't charge us a dime!! They will have my business & my recommendations!! read more