I got a Chicken Parmesan Roll (5/5), Garlic Pretzel (3/5), Tomato Basil Pretzel (4/5), and six…read morenormal pretzels (3/5). The Parmesan roll was great and a good amount of food, especially for just $4. However, the pretzels themselves were pretty disappointing but ok; I couldn't tell the difference between them and microwave pretzels (e.g., super pretzel from when I was a kid). The tomato basil pretzel was a big better with the toppings. Overall, I would get rolls and topped pretzels but pass on the plain or lightly seasoned ones. The service was good and quick (4/5), but they are cash only. They do have an ATM if needed. The interior has a small standing area and is reasonably nice.

The Pretzel Shop is a Pittsburgh staple…read more My company ordered catering from them (5 large trays of pretzels/hot dog pretzels and 2 large trays of the cinnamon sugar pretzels with plenty of dips). Everything was amazing. The pretzels were all well salted, cooked, and presented. The delivery was smooth. I would definitely recommend them for catering. I then went downtown that weekend with friends to grab some other items fresh from the store. DON'T SLEEP ON THEM... no but literally.... If you come down in the afternoon, there will not be any choices. We got there at 3:30 and there were only five pretzels (not five types, but only five pretzels). They make it fresh and it sells. Only issue is that their store is not a place to eat. They only have two small counters against the front windows, and when people are entering and exiting, the door is almost a weapon to people trying to eat inside. But honestly, just get it to go and eat it at home.

Service was fantastic the two girls working there were very friendly. I'm not from the area I'm…read morehere for work and wanted to try some pretzels for my lunch. Unfortunately the pretzels were garbage. Dry, previously frozen, garbage. The cheese sauce was yuck-o 3000. The price was only 9 bucks but some how I still feel ripped off. Now I'm sad in my hotel with these bummy pretzels that were made during the civil war era. I do however feel better in my hotel knowing that I have these pretzels I can use as a weapon if provoked. I should sell these to a jeweler because they can probably cut diamonds. I will be sending you my dental bill, as my teeth are NOT OKAY.

Who says you gotta go to Philly to get great pretzels…read more.. Save yourself the 5 hour drive and rush straight to Cranberry for the best pretzels period. The Philly Pretzel factory is tucked into an unassuming strip mall with a smaller storefront, but don't let that fool you. Inside there is the best and freshest pretzels in the world. Crispy and hot on the outside with that soft and chewy center, it's absolutely heavenly especially when paired with their cheddar cheese. The prices are absolutely amazing and pretzels are made fresh, Aloha

Went in person to buy some trays for businesses I use. The wait was less than 15 minutes and they…read morewere so accommodating. The pretzels were fresh and hot too. Excellent service. I'll order on line next time as a curtesy .

I do love my pretzels, with that being said, after picking up a birthday smoothie at Smoothie…read moreKing... stopped in and was glad that I did. This place in my opinion, beats out all mall pretzel places, for several reasons. 1. Fresh, hot pretzels continuously baked, plenty of dip selections to go with them. 2. Pretzel trays.... if i lived closer would get one for any social gathering in a heart beat. 3. Customer service/presentation 4. Value/Rewards/VIP Program If your in town and happen to see this place, stop your stomach will thank you .

We popped in on a rainy day and got two drinks and pretzels. What a delightful little place! I got…read morethe raspberry mocha and I have no other way to describe it than graeter's berry chocolate chip ice cream. I think we came at a kind of off time of day because the pretzels were cold and kind of hard, but they still tasted good and the dips were what we expected. I'd suggest making a trip towards the beginning of the day!

Amazing pretzels!!!…read more Super friendly and polite customer service with warm, comforting pretzels and the most amazing dips ever. In addition to being organic and vegan I also appreciate the fact that they aren't too salty like many other soft pretzels are. These pretzels also reheat well in the toaster oven which is great when you are already stuffed but want to take a pretzel to go. I especially recommend the cinnamon butter dip which has a very unique flavor. I've never had anything like it. It is reminiscent of cinnamon ice cream in texture and flavor without actually being cold or too sweet. You also don't mind using a lot of it as it is light and fluffy in mouthfeel.  They must never take the tasty cinnamon butter away!!! They also have a tasty mustard dip which is a condiment I often recommend to people as a Dietitian due to its many health benefits. As the only local pretzel place in Pittsburgh to serve both organic and vegan pretzels this is the *perfect* vendor to any local party you are having - particularly events that have the need to be vegan and/or organic as people become increasingly concerned with their health and the environment. I highly recommend contacting Connor today or ordering a pretzel from him if you see his pretzels at an event! :)

Who doesn't love a pretzel tray? This is my go to anytime I'm invited to a last-minute party and I…read moreneed to bring something. A party tray can't feed the crowd. It doesn't break the bank. You can call in orders or you can order them in the store.

Was in the area, and my wife used to live in Philly (and may or may not have lived off of pretzels…read moreand soup), so she insisted we go in. The place is takeout, with a variety of pretzel options. For relatively cheap, you can get Philly-style pretzels a la carte. They also sell nuggets (both salted and cinnamon sugar), dips, and hotdog pretzels. A woman was walking out with a giant party tray of pretzels, so that's an option for your next get-together. The service was fast and friendly. Like I said, I don't have a major nostalgia connection to Philly-style pretzels, so to me, they were just okay. But if you want to go big on pretzels for a good price, this place is a good option.

My first time here! The woman working the window was so polite and helpful. She even suggested a…read morespecial as I didn't really know what I was looking at. My kids love soft pretzels!

We LOVE Philly Pretzel Factory and it is always our go-to for events/gatherings. Their party trays…read moreare always a total crown-pleaser and reasonably priced. It's great that you can order them ahead and they are always ready on time. My family lives in Ohio and always requests that we bring a Rivet and Mini Dog tray when we come to visit for the holidays. Any time I've visited I've always received very fresh, warm pretzels with a wonderfully soft inside. I hope that this establishment is here to serve us for years to come!

Employees are very friendly and helpful! There chocolates,pretzelss,and popcorn is amazing! 10/10read more

We were still a ways away from our next destination but at our current stop we needed a snacky…read moresnack to hold us over. The food court at Grove City Outlets isn't the best and doesn't have a lot to offer. But in a pinch, it will have something to at least hold you over. Auntie Anne's is a great place to find a snack to hold you over. It seems a lot of other people have this same thought as well as it was one of the busiest spots in there. Even though they were busy, they were able to get the customers taken car of to keep the line moving smoothly. Cups of their nuggets and their lemonade were downed and enjoyed. However, do remember to grab napkins before you walk away from their counter or you will have a message treat until you are finished.

Auntie Anne's has an original taste and a smell that will drive you crazy at the mall. This one…read morehad very friendly workers, with that somewhat sweet but salty flavor I've come to count on. They have different options like the pepperoni pretzel, hot dog stuffed pretzels, cinnamon minis, cheese dip, and others. For me I stick with the original and plain it's still delightful. It's a must have treat after a long day shopping at the outlets.

I went into Clearview with the sole intent of acquiring some pretzel dog bites only to find none…read morewere already prepared. And yet. Five stars. This is because the nice gal working the stall was more than happy to make them hot and fresh for me. I may have had to wait 15 minutes but nothing beats a pretzel dog bite fresh and hot out the oven. I recommend pairing with the jalapeño salsa dip. Yum! Not much to look at while you're there, though. Just a run down, dead mall with a stray person or two milling about. Unfortunately I don't know how often I'll be popping in to do this. I'm glad they're there, but I wouldn't be surprised if they don't last much longer.

Auntie Anne's restaurant specializes in soft pretzels, but they also sell pretzel nuggets, pretzel…read moredogs (pretzel dough wrapped around Nathan's hotdogs), dips (e.g., cheese, salsa, caramel, marinara, cream cheese, honey mustard, and sweet glaze), and beverages (e.g., frosts, lemonade, sodas, and tea). Pretzels come in various flavors such as original, cinnamon sugar, pepperoni, sweet almond, sour cream and onion, garlic and parmesan, jalapeño, and raisin. I bought two original soft pretzels. One pretzel had very little butter on it, and the other pretzel had too much butter. The dough was thicker than usual, but it was baked thoroughly and still tasted good. Before I ordered, one customer was ahead of me in line, and I waited for several minutes.