My refrigerator started making sounds again after a service call a few weeks ago. I called this…read moremorning and they came back today! Amazing. The call was covered it in their warranty. I am so impressed and grateful. Truly impressed with this company and their staff. SERHII put hours in and explained next step. Ethical, hardworking and very smart.

Prompt and knowledgeable service, my somewhat new Samsung refrigerator stopped making ice…read more This is a known issue with this model and my service guy - Volodymir- was kind and courteous and communicated well because he had to order a part and it took a week for it to come in. Great service, and tidy

I was happy to get someone to come up within a day. It was easy to make an appointment online and…read morehe was right on time. The problem with my fridge magically went away right before the technician arrived but he checked everything and thinks it may be an issue that may occur again. So will wait and see.

My dryer was making a horrible sound so I called their phone number this morning. They had Alex S…read moreout in 3 hours and it took him about 40 minutes to fix my dryer. It cost me $285 which is expensive in my opinion but I can't complain because I did not want to deal with the noise. Overall I would use them again as they were professional.

Great one man operation, he knows his stuff. Fair pricing and knowledgeable. As long as you don't…read moremind waiting two weeks for a service call

We called RA to fix our freezer and he gave up a good evaluation, checked it iver and provided…read moreoptions. We decided to have it repaired and the price was very reasonable.

We had a good experience with Refrigeration Experts. Our oven stopped working, and Ivan was the…read moretechnician who came out to help. He quickly diagnosed the issue, got it up and running again, and even provided the part number we needed to replace the knobs that we needed. Helpful, professional, and knowledgeable!

Why do appliances always seem to break down over the weekend? It was Sunday when the refrigerator…read morestopped cooling. I am so happy to find Ivan. It's hard to find someone to trust. He was quick to respond. Came out the same day to diagnose the issue. Very knowledgeable and spent whatever time it took to explain the problem, the history of the brand and the steps to cure the problem. The part was ordered and he was quick to schedule the install. His price is very very fair and it was a weekend call! I am thrilled with this company and highly recommend them. They have earned my trust and I will be using them in the future. Thank you Ivan!

They were prompt, knowledgeable and fit our dryer fixed within an hour. Wandered our call on a…read moreSaturday and were at my house at 9am on Monday morning.

By Choice Appliance got back to me the same day I put in my project. It was Sunday so I followed up…read moreMonday. I was able to take my Kitchenaid mixer in that afternoon and pick it up the next day. Couldn't have gone smoother. Thanks By Choice!

Matt came and fixed my dryer this week. He was very pleasant and efficient. He knew instantly…read morewhat the problem was and fixed it with no muss, no fuss! I was up and running in less than half an hour. I have used this company a number of times and I have never been disappointed.

I will never ever use this company again. My refrigerator died and unfortunately it was out of…read morewarranty. I contacted Frigidaire to get an idea of how much it would cost to fix, and they quoted me a $350 flat rate regardless of the issue. Considering my refrigerator cost $900 new, that felt like a lot. I decided to contact Columbine as they seemed to have a good reputation. They couldn't give me a quote over the phone without checking on the fridge (which mades sense to an extent, but I tried to get a range at least - which they would not give me), but would send a tech out. Just to look at things there was a $135 diagnostic fee, that (assuming I ultimately use them) would go toward whatever repair was need. This seemed potentially like a better deal so I scheduled a time for a tech to come out. Well the tech just left, after quoting me close to $900 to repair the refrigerator! $900 is literally the cost of the refrigerator new! He even told me that if there were other issues the cost could go up to $2000! I can't express how frustrated I am at this situation, and how absurdly expensive Columbine is. Had the person on the phone at least given me a range of potential costs I would never have gone with them. Now it's off to Frigidaire. In the end I will be spending close to $500 to fix a refrigerator that only cost $900.

Unlike many of the other "experts" I called, Todd was able to diagnose the dryer issue as I…read moredescribed it on Yelp, eliminating the service call (and its $$$ charge). He gave a firm and reasonable bid. He came out promptly. He fixed the thing efficiently. The guy to try!

Had another issue with the Kitchen Aid dishwasher and searched and realized I used Todd 6 years…read moreago. Called him yesterday and he showed up today and fixed the leak!!! Same quick and reliable service. I just need to remember I had him in my phone from the 1st time.

They were supposed to fix my washer, but instead they kept giving me excuse after excuse, saying…read morethe part "was never in." It took them almost two weeks just to show up and look at it. Then they told me it couldn't even be fixed because the washer was completely broken. They promised me a refund since they couldn't do the job. I paid about $500. It is now March, and I have been fighting for my refund since January. The lack of professionalism and accountability is ridiculous. This whole experience has been beyond frustrating. They absolutely suck.

We had a tech come out to diagnose our broken washer. The tech (I can't remember his name) was…read moregreat! Very friendly & seemed knowledgeable. However there was a lack of communication on when the part would come in & when it did come it was about a week after they told us it would be in. Then that didn't fix the issue & we were basically informed at this point we needed an entire new washer & they would refund us the almost $500 for repair costs. It has been over a month now with struggling to get in touch with the owner, getting excuse after excuse as to why they haven't sent the refund out, and now they're offering to Venmo it. Extremely unprofessional. Zero communication unless you literally bug them constantly. And we still haven't received our refund. We are over $1,000 down because of this mess. We are a lower income family of 5 & this has just been a nightmare dealing with this company.

Alan was very quick to communicate with and was prompt with responses, he was even able to come…read moreover before my scheduled appointment as a spot opened up. He came over and fixed my dryer very quickly and efficiently, and his price was very fair compared to other places I got a quote from. Highly recommend using Alan!

Alan was excellent. Replaced the idler pulley, rollers, and belt on my dryer. Fair pricing will…read moredefinitely use again. Prompt and professional