Since HEIL Plumbing has been my "go to" residential plumbing service for a number of years, I…read morecalled them immediately when we had a slow toilet draining issue in the basemernt bathroom. I called HEIL Plumbing when they opened at 07:30 hrs. I got a return call from Allison within 1 hour. She was able to schedule Eric (the younger) to come out the same day between 09:00 hrs and 13:00 hrs. Eric arrived at approximately 09:20 hrs. Eric quickly diagnosed the issue. This time, while he was running diagnostic checks to identify the issue, fortunately, the toilet clog cleared itself. He ran the check a number of times , including running the sink cold water to try to overload the waste line with water, to make sure that the clogged toilet was no longer an issue. Once he was satisfied that all was good, he let me know that the charge for today would be the general diagniostic charge of $95.00. Again, I was extremely satisfied with the entire process, from making an appointment, to Eric's arrival time, his pleasant demeanor and his professional knowledge. I would highly recomment Eric (the younger) with HEIL Plumbing for anyone who has a residential plumbing issue that they need to have addressed by a pleasant, knowledgeable professional.

I booked a repair assessment, which is very expensive, with the expectation that the expert is as…read moregood as described in these reviews. We were very disappointed. The technician did arrive on time, but did not offer any insight to our leak issue other than here's how much Heil would charge for a replacement. The assessment took a minute. We had to spoon-feed questions and answers to get the technician to tell us more of what he saw. The answers did not reflect any expertise or insightful-ness. Wish the assessment was either free or can get a refund.

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

I had a great experience working with Zivko. He did an excellent job!Everything is working…read moreperfectly. What stood out most was his patience, professionalism, and attention to detail. I really appreciated his thoroughness and problem solving skill. Will definitely reach out again if another plumbing job comes up. Highly recommended!

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more

Brendon from Mallick Plumbing serviced our Toto toilet with both knowledge and concern. We highly…read morerecommend Brendon and Mallick Plumbing who ordered an set up an appointment is a very timely way.

Called these people for an estimate to repair/replace leaky copper pipes in the basement that were…read moreleaking, on top of the Hot Water heater. The guy came out, don't want to name the plumber, sent me an estimate literally 5 minutes after leaving the house. The estimate was for almost $5000 to replace the hot water heater and another $4500+ to repair/replace the leaky pipes for a total of almost $9500. Ridiculously laughable. I was able to get the job done for $1200 total by a licensed independent plumber. I didn't need the HW heater to be replaced. They just had to remove some HVAC ductwork to get to the leaky pipes, which they put everything back after replacing pipes. Do Not use Mallick I would consider them to be untrustworthy, and total rip off. Always get at least 3 estimates just make sure they are licensed. I still ended paying $99 for Mallick because they have a policy you pay $99 for estimate but gets added to the total if you get the work done. Again, ripoff. I also got an estimate from FH Furr that was significantly lower than Mallick but they were unwilling to remove ducts that they didn't install. Another ridiculous policy by another large plumbing company even though their plumber said they would have to involve the HVAC department. Maybe their plumbers don't know company policy. These guys didn't charge for an estimate. My recommendation is DO NOT use Mallick and even DO NOT use FH Furr.

I had a very good experience with Rayan! The repair was completed efficiently and with great…read moreattention to detail. It's clear he takes pride in his workmanship and genuinely care about customer satisfaction. He left the work area spotless, and the pricing was fair with no surprises. I highly recommend this plumber to anyone looking for honest, reliable, and high-quality service. I will definitely use him again for any future plumbing needs. Thank you, Rayan, for an excellent job!

Ryan is one of the most honest, caring, and hardworking plumbers around. As soon as I mentioned…read morethere was a water leak in my basement pipe, he did his best to fit me into his schedule. He even came out that same night and worked until 9 PM. You really can't beat his prices or the quality of his work. He didn't try to upsell or charge me for anything unnecessary - he fixed exactly what needed to be fixed and didn't push for any major replacements. I've been referring him to many people ever since. It's hard to find not only a great plumber, but also a genuinely good person like Ryan.

This is a very belated review but Mike helped us with a plumbing problem about 6 years ago and he…read morewas great. Excellent communication and very reliable. He really cares about his clients. We will definitely use his services again.

Excellent service from start to finish! They did an amazing job replacing our water heater and…read moregarbage disposal. They were professional, efficient, knowledgeable, and made sure everything was installed properly and working perfectly. Highly recommend them for their quality work and great service! We'll definitely be contacting them again for any future needs.

I called SFP on Friday 26 June 2026 with a non emergency to address a toilet tank that sometimes…read moredid not fill with water. Kamron came the same day and fixed the toilet tank. He had all the parts needed on the truck. He also showed me the two outdoor water shut off valves and when he left, water was flowing from the spigots. I can now water my newly planted bushes.

Super unprofessional. I asked for a bid for a commercial space. Gave all the info necessary and my…read morepersonal detail information to contact with any questions. They had bid this store for a separate scope of work with no issues. I called to follow up on when the estimate would be ready. They informed me they didn't want the work. I was very confused as to why there was an issue. Roy on the phone told me that there was too many issues on back and forth communication. And that nobody was on site to meet them. This didn't make sense to me since there had been no back and forth communication between us. It was clear in all my communication that I was a remote PM and to call me directly with any questions about scope etc. Roy was frustrated that the store employees didn't know what they were talking about. There wasn't an issue the first time that they went out to this location. They never called me to clarify and never called me to let me know they were going to pass on the job. I had called at the end of last week for an update and was told the bid was being worked on. When I called back this week I was shocked by them saying they were now refusing the job. I asked when they were going to let me know that they weren't going to move forward with the job. You know the professional thing to do...? I was specifically told by Roy, "Well you wasted our time, so I thought we would waste yours." If you don't want the work that's one thing. But to tell me you were working on something that you weren't, and to treat me like that when I was just trying to get to the bottom of what was going on is rather shocking. They never called with any questions and didn't have the decency to let me know that they weren't going to move forward with the job. When I called to follow up and to be told that they wanted to waste my time is disgraceful for any business. To expect store employees to know the exact scope of work doesn't make sense in the commercial space. Do not choose this company for any commercial work. There communication is severely lacking and their customer service is childish.

JF Plumbing and Heating responded quickly to all our questions before we committed on a replacement…read moretoilet for an old apartment in a historic building. Their technician - Joe - is a knowledgeable, capable, conversational asset. Despite unforeseen conditions requiring repair of the plumbing connection that was to remain, and two toilets that were leaky from manufacturing defects, JF Plumbing and Heating responded on the fly, taking the working parts of each while diagnosing slapdash repairs by the previous owner - that may have led to the broken toilet we had to replace - in the process. As of the day after replacement, everything sems in great working condition. It's been rare in my experience that tradespersons call to keep me apprised of their status on the day scheduled for the work. Thanks to Melanie, too for the heads-up. Six stars! ref: I'm a architect.

My 2 upstairs toilet drains were clogged and JF came to snake on Friday afternoon. Charged me $630…read morefor what I thought was cleared and job completed. By Sunday morning the backups returned. JF returned and again snaked the drains. Very nice technicians and hopefully the job is completed for good. However, I was charged another $350!!!! I called to ask why I was charged again for what was clearly a redo of the previous job 2 days prior that was not successful. I was told it was the company's policy to charge for another visit. Apparently the company does not stand by their work. I do not recommend.