Holy moly! I don't know where to start.
First things first, 8:30 is too early for you to have the chicken off the spits. Shawarma is late night food. You should be rocking that spit until the last minute.
Second things second, if you pull the chicken out of a Tupperware container and throw it on a flat top, you're destroying any caramelization that you got from the rotisserie. It also points to the business models origin. Pita pit.
Next if you have a giant sign on your wall that says "authentic Syrian cuisine" you can't be using the pita pit business model.
Additionally, tomatoes shouldn't be green. Pickled turnip shouldn't be dry and brown. Ice burg lettuce shouldn't be floppy and old. The pickles were too salty, but that's nitpicking.
To top it all off they got my order wrong. I ordered a plate and a wrap. I only got a plate. Ok, I can understand that mistake, but if you thought we were sharing a plate you should give us an empty plate to allow sharing.
The guys behind the line were too stunted to understand what I was on about, so I just grabbed a plate for myself. Dirty. Greasy. Whatever, I was only using it to keep their table clean from pita drop off.
What you call garlic sauce I call mayonnaise, by the way.
There's a much better much cheaper shawarma place just up the road called Pita Hut. Go there. Don't go here. read more