I've been going to this shop for many years, going back to their old location…read more It's great to have a local brick & mortar shop, where you can see the leather in person. I got into leatherwork more seriously around a year ago when I began putting together a Game Of Thrones costume, and the staff here was always helpful, steering me to the stuff I needed (and just as important, steering me away from stuff I didn't need). My only quibble is that each Tandy shop used to have a big scrap-leather bin. Over the years I got most of the leather I needed there. I suppose because of COVID they got rid of the bin and now they only sell scrap leather in big mystery bags where you don't really know what you're getting. (Yes the bags are clear but you can't see everything, can't know how big the various scraps are, and can't feel how stiff or pliable each piece is.) Here's a photo of my Game Of Thrones belts. Tandy's Celtic stamp set contains several stamps that were used by the Game Of Thrones costumers, allowing me to make an exact replica of the character's belts.

Meh. I am not a…read moreleather worker, but rather a crafter looking for help with an idea I had about a bracelet I wanted to make. I went to the shop and it was definitely not busy. There was a guy behind the counter looking like he was watching videos on the computer. I told him what I wanted to do and he vaguely pointed to two parts of the store that I could look in but offered no additional help when I was clear that this was all new to me. There was another gal who was eating lunch in a back room and I asked her if she minded that I ask a quick question or two. She was more than willing to stop her lunch for a couple of minutes and help me out. When the guy up front saw that I was talking with the woman he called to me from the front of the store that she was at lunch and then came back but didn't offer to step in and answer my questions so she could go back to lunch. Clearly the guy was interested in only collecting his paycheck while the gal, and while interrupting her lunch wasn't at the top of her list, was certainly willing to help a customer who clearly needed help.

I'd like to make this rating 4 1/2 stars, as my experience was very good, but not quite 5 stars…read more Maybe 4.75 stars. I'll always round up in favor of actual customer service. I've had my Hein Gericke jacket for over 28 years, and have ridden about 140,000 miles while wearing it. The collar and one cuff were split, and some snaps were tired. Like another reviewer, I'd seen Anthony's ad in American Motorcyclist magazine, and was aware that they had a good reputation. I shipped my jacket off, and when I got it back I found two small disappointments, involving snaps on the neck and one cuff. After phone conversations and e-mails with Greg, I shipped it back, and got it back the second time with a refreshingly brief turnaround time. In addition to the factory-quality repairs (above info does not list alI work), I had Anthony's sew on a patch for me (for a reasonable extra fee), and clean and condition my old friend. It's now shiny, which was unexpected (an observation, not a complaint). I mentally deducted part of a star from my rating because of the need to send the jacket twice, but added back on part of a star for conscientious and friendly customer service. One small surprise: as a second back-and-forth shipping became necessary, I wondered whether Leatherworks might create a UPS return slip, as a former employer of mine always did for such situations. I'm not actually disappointed, as I'm aware that small businesses don't have unlimited budgets. The work was not inexpensive, but being able to wear a high-quality and well-loved garment for another couple of decades (if I last that long) is worth it. Accepting the cost was eased after I compared the purchasing power of the 1997 dollars with which I bought my jacket to that of the 2026 repair dollars. It was worth it.

I really wanted to like this place -- the customer service was wonderful when we first walked in…read more The staff were friendly and professional, and I felt confident leaving my very expensive handbag in their care. I was quoted $175 for what was described as a simple refresh of the leather and color, which sounded fair for a quality restoration. But when I picked up the bag, I was honestly heartbroken by the result. The pigment was smeared and stuck all over the hardware, which hadn't been polished or cleaned at all. The color on the leather was patchy, with uneven tones and visible blemishes. What used to be smooth, soft leather now feels rough and sandy, almost like it was stripped instead of restored. It also looks like no waterproofing or protective finish was applied. I don't doubt that they do excellent work on shoes and smaller leather items, but based on my experience, I wouldn't trust them again with a high-end handbag. For the price and the promise, this was a huge disappointment.

Saved my sofa when we thought there was no way! Saved me a ton of $$$! Thank you Mark! I would use…read morehim again and would 100% recommend him to anyone. Be sure to get a consult before you decide to throw it away! You'd be surprised

Would highly recommend Mark and AAA Leather Repair. He was very friendly, personable, and easy to…read morework with. He helped me with a leather band for a sentimental piece of jewelry. He will be my go to for anything leather related going forward! Thank you Mark!!!

4 months later, the Velcro I asked to be put on my sandals have completely come apart. Not happy…read moreand I won't be returning bc the guy was rude to me when I forgot my ticket for my sandals. Late edit but the owner sent me a message and was rude there too. Don't leave bad reviews I guess? Blocked him bc that's very unprofessional

My FAVORITE boots were cracking near the ball of my foot in the sole. This was the second pair I…read morepurchased for a similar issue and I wasn't prepared to try a third pair, but I love them so much, I looked up a local cobbler and went in to see Doug at Five Points Shoe Repair, to see about getting my boots resoled. Doug was personable, kind, honest and timely. When he said he would call, he did. When he said my shoes would be ready, they were. And I felt like if I had any questions, I could have called without hesitation. I could not have had a better or more pleasant experience going to this cobbler. PLUS! They use Vibram which is top quality and looks SO good. Thank you so much! I am thrilled!

I mailed my daughters suede coat to Premier cleaners from Oregon, I payed them $135 back in July of…read more2022 and have not heard from them or received the jacket.

I recently had my leather motorcycle jacket and gloves cleaned by Premier leather. The cleaning…read moreservice was outstanding and fast and Michelle was very nice to work with too. Highly recommended. :) Ps-I believe the negative comments about Bill's customer service came during a time while he was heavily medicated for his terminal illness. He lost the battle last year.

These people are artisans. It's becoming a lost art and I'm so glad that we have something like…read morethis right here on 17th street. I've had them resole shoes, rework my wife's favorite purse, and lots of easier things (you've never seen a shoe-shine like they will do!) It isn't fast or cheap, but it is exceptional quality. Actually, now that i think about it, they have always delivered earlier than their original estimated date. It's called Anthony's but the owner is actually Michael. He's a really nice guy who knows what he's talking about. Twice I've gone in there to ask if I should refinish something, and he showed me why it just wasn't worth it. I really appreciate someone who isn't just milking people for cash.

Great quality and job on putting new soles on my boots. They even cleaned them up and my boots look…read morebrand new!! Thank you!!

I trusted this place with my Jimmy Choo heels for my wedding and they went above and beyond! They…read morealso did a great job with my wife's Christian Louboutin derbies. They were friendly and professional. 10/10 recommend Culver Shoe Repair!

Chan is truly the man! My mom and I have come here for multiple repairs throughout the years, be it…read moreshoes, belts, bags you name it, Chan is always honest, prompt, and so warm and friendly. Pictured below is a pair of my favorite black pumps that had the leather worn away from driving, Chan repaired them and made them good as new! I couldn't be happier to have him nearby and confidently give him my highest recommendation. If you need to fix up some shoes, this is your place Merci Chan!

They did a great job repairing an oil stain on our new leather chair. The owner was responsive and…read morecame on time and worked quickly. Would definitely use them again.

I contacted Leather Repair OC (Ivar) due to front car seats that were showing wear. He arrived…read morepromptly and got right to work. He generously worked on two of our cars (even though I only scheduled for one) and was kind with his pricing on the second one. The colors he used matched perfectly as my main car has 2-tone colored front seats. I would recommend Ivar for leather repair services! Thanks, Ivar.

Great leather shop run by a very friendly couple. I had a nice old leather bag that needed to be…read morefixed (the metal clips had broken off). Linda spent a lot of time with me going through catalogues to find the best match, she ordered the clips and a week later I had my bag back in perfect condition. I also had a leather belt that needed to be shortened. The way it was designed it wasn't a simple punch a new hole and shorten it, it needed to be taken apart and shortened and replaced with new rivets. Again they ordered rivets to match the belt and it turned out better than when I had brought it. If you need to get any leather item repaired I would definitely take it here. They also sell some great leather goods that they make....worth checking them out. Oh and they have been here for 30 years if that tells you anything.

Boots look amazing, very quick and efficient. Very friendly staff. Turnaround time 1 day.read more

Awesome work and pricing! I have been here a few times now and have never been disappointed. Will…read moredefinitely come back and would recommend others to do the same if you are in need of getting your stuff polished. 10/10 work!