Took my 85 year old father in for an evaluation because he is in severe pain from severe spinal…read morestenosis caused by the arthritis in the 2 back fusions he had 20+ years ago. It basically means the arthritis has grown to a point where it is severaly pinching his spinal cord. Over the past 9 months when he was first diagnosed (we had to take care of other medical issues during this time - reason for the delay) he has severely worsened. We were advised by the surgeon that we needed to go to pt and pain management before surgery. This was mainly to prove that he has no other treatment option other than surgery. Since it is now 8 months since the diagnosis he has gotten to a point where he cannot walk far at all without severe pain and numbness in his legs, causing fear of falling. 8 months ago he could go to town shopping on his own - walk around the store and come home. By the time he got home he would be in pain but then would sit down and recover. At this clinic, he was "evaluated" by Jeff Hill, one of the 3 people who RUN ALL THE KELLY HAWKINS CLINICS and is listed as OWNER of this one in Vegas. Jeff kept insisting that my father, who is at a level 8 on pain with hydrocodone pills every 6 hours, could benefit from physical therapy. He stated that my father's possibility of rehab after surgery is POOR... obviously this man didn't know my father had heart surgery 2 years ago and the surgeon told him he recovered better than some 60 year olds who went through a valve replacement, and 3 bypasses!!! He diligently did his reha after with a home care nurse and recovered wonderfully!!!!! Even before his heart surgery the surgeon told him he is healthy as can be, just not the heart... OPEN HEART SURGERY...on an 83 year old... and my Dad easily recovered with his post rehab.....This Jeff guy just makes assumptions not knowing details and doesn't seem to care. Even the surgeon 8 months prior said surgery was the only way to CURE his problem. So Jeff would rather my father be in pain, worsening his stenosis by prolonging surgery, than agree that PT wasn't the answer. I agree with physical therapy 100% in many cases as I have gone after several surgeries (never to Kelly Hawkins). But in this case it doesn't take a rocket sientist to know that when a man can hardly walk, stand or sit because of the SPINAL CORD PAIN AND NUMBNESS, that PT is NOT the answer. His eval suggested 1 month of treatment for my father. Idiotic. PLUS he said that we told him "we are only here for the insurance." THAT is NOT what I specifically said, it's a lie and not what I meant - my father is on Medicare with a secondary insurance. All this man wanted was to get money into his clinic by trying to force someone into therapy when it would only make him worse. Spinal Stenosis can get so bad as to paralyze a person and make them use a wheelchair.. this guy didn't care - it was his ego and his clinic raking in more money that mattered most to him. Stay clear from this egotistical jerk!

The staffs are friendly and the therapist are professionals. If you're having any physical pain try…read morethis clinic it will help you to recover from it. Patience and motivation is what you need. No bad experience only positive. Highly recommend this clinic.

I can't say anything bad about the staff, nor my Physical Therapist who played a role in my…read moretreatment. Derrick, was Awesome in every aspect of the process and professionalism that he displayed throughout the 6 sessions I had. Richard (Physical Therapist) was polite but his disposition was slightly blander to me. Tiffany, was pleasant, and polite. Christine, and Morgan at the front desk were kind, relatable, attentive, and respectful. I was appreciative of their hospitality and willingness to help me with my injury recovery. Happy Holidays Dignity Health Physical Therapy Team.

My son was assisted by Denis at his intake appointment. Denis was so kind and provided us with lots…read moreof information, he seemed incredibly knowledgeable about the body and was thorough during his examination. After going over my son's injury he began a series of tests to determine the length and type of program that would suit him best. We were provided with print outs of exercises that my son could perform at home on his own. Overall the initial visit was great.

My first visit to this facility to visit my 94 year old friend was disappointing, par for the…read morecourse. Too many facilities like this in Las Vegas. She was transferred from Mt View rehab after a two week stay. She suffered a fall in the garage, hitting the back of her head, which rendered her completely immobile, cannot stand or walk, has no use of arms or hands, and what very little hearing she had left, is gone. My first impression? This place sucked!! Used linens piled high on the table and recliner. Trash and latex gloves on the floor, even right next to the trash cans which were spilling over. Her lunch was just sitting there as she waited for someone to feed her. Remember, she has no use of arms or hands. I started to feed her when the nurse came in and said, "Oh good, Im helping another patient who had an accident." He never came back. After couple hours, I asked if she wanted me to bring anything the next time. She wanted a large box of tissue. They were using toilet paper instead, which I found on her tray. She asked for toothpaste. Didn't have that there either. Went to the store and when I came back another nurse was changing her. I told her I brought toothpaste, and said she wanted her teeth brushed. She said, "Oh, you can do that!" I told her I don't work there. I ended up brushing her teeth for which my friend was thankful. I didn't mind. But that nurse's dismissive attitude, I minded! When I was leaving, she said, "Are you going already?" Why do people work in these places if they're not willing to do the work, or take the time to know the person's disabilities and needs? Why bother?!

My mother was a patient in AHC-Summerlin for 6 weeks and during that time she and our family had…read moreboth, positive and negative experiences. First the positives; I can't say enough about the entire physical therapy team. I could name them all but I would not to inadvertently leave someone out. They were amazing for our mom and we saw fantastic gains in her abilities. I would also name three people, RNs Kayla and Rafael and CNA Aisha who are perfect examples of what genuine caring looks like and we are forever thankful for their kindness. Now for the negatives; The administration staff, specifically the Administrator, Nate Hill and the Case Manager, Debbie Benyock are, in my opinion, unprofessional and uncaring and don't quite fit in a roll the requires a sense of caring or empathy. My mother suffered a major stroke and my sisters and I were literally spending shifts, 24/7 around the clock with my mother. On the night of Aug 26th, a CNA came in alone to check and change my mother. From an elevated bed she attempted to roll my mother on her side and in doing so rolled her completely out of the bed and onto the floor. This was witnessed by my sister. The CNA immediately apologized and stated that she had no idea that my mom was paralyzed on her left side! (we had not seen that CNA since). This resulted in contusions and bruising to her forehead and both knees and was taken immediately by ambulance to the ER. To this day, she still suffers PTSD and has a severe fear of falling. The hospital stay required a 24-hour observation period for which AHC-Summerlin was quick to charge me $700 to hold her room for that 24-hour period. We were in the ER and at their mercy so I paid it along with a $275 copay for the ambulance and $140 copay for the hospital. Mind you, when we got back to her room we found all of our belongings piled up in the corner and on the table as if they were ready to throw it away, oh yeah, remember I paid $700 to secure the room. When she was back in the facility I followed their grievance procedures and spoke to Nate Hill. He basically blamed it on Medicare and the government. When I reminded him that it was his employee's action that created the situation he nonchalantly said, "oh, ok" like meeting over. When my 90-year old father went to tell Debbie he wanted her discharged and said he would take care of her, she abruptly told he that he can't take care of her. They've only been married 70 years and had she any shred of decency or empathy she could have seen he was emotionally spent instead of making him feel like he was being scolded. When it came time to discharge my mother, Debbie brought the paperwork to our room where I had to sign the form stating I was given the information, along with the steps to take to appeal the decision to terminate her care, due to lack of progress. In her unprofessional mannerism she told me I can appeal but should not bother because they will only review the same reports that were used to make their decision and we would not win anyway. Well, to her dismay, we won the appeal and received one more week. She has not spoken to us since. Ever since my mother was rolled out her bed, not one leadership person at AHC-Summerlin has ever, to this day, has every asked how my mom was, apologize for the event or taken any sense of accountability and quite frankly, my sister and I have been made to feel like it was our fault and we have felt unwelcome being here. Had it not been for the excellent PT, we were ready to move to a non-AHC facility for the remainder of her rehab. I have found this facility to be run by uncaring, unprofessional and unempathetic leadership. This past Sunday there were no CNAs on duty until the afternoon shift (1400) showed up. This means that the 3 or 4 other employees that did show up had to try to get patients changed and breakfast was not available until 0930 for which I even offered to help deliver or pick up trays. If you can stomach some of the negative, the PT is very good, however, I could never, in good conscious, recommend AHC-Summerlin to anyone.

Best PT place I've ever been to. Everyone is helpful and friendly & Paul and his team go above and…read morebeyond for patients. Highly recommend them.

Amazing place !! I had vertigo from a plane ride I took and no one could help. Not the doctors I…read morewent to and I went to 5 different ones ! So amazing the help I received here !

I received the referral from my orthopedist and insurance. It took a couple days to get the…read moreinsurance approved and my first appointment set. The first appointment was great. The physical therapist completed a full assessment, asked my goals, and we set a plan of action together. This office has lots of therapists, techs, and equipment available for all your needs. They work together as a team so your waiting time between exercises or treatments is very minimal. I also appreciate the staff's positive and encouraging attitudes. That's what I need to achieve my goals.

Avoid ATI! The "therapists" stand around chatting and act like patients are an inconvenience. They…read moredo not change up exercises, as they should, they just keep saying next time. I finally quit and just did the exercises at home. I went from November 2025 - January 2026 and just figured out I was overcharged $25.00 per visit. When I called I was informed my account had a credit balance and if I wanted a refund would be processed within 60 days. Since it's been 6 months since my first visit I'm assuming they would never have refunded me without a call to them. Sad patients are being treated like this.

It's very apparent the positive reviews on here are fake. Either friends or employees did them…read more This place is a clown show. My mother's clouthes are always going missing. The people that work here are ghetto and rude. The care is mediocre at best....

Joyce was very helpful and kind today! She also gave me a great tour of the facility and got to…read moremeet some of the friendly staff. Love her aloha spirit

Best experience I have had at a medical clinic in a very long time. Highly recommend!! From…read morescheduling, to the front office staff, to the doctor himself. I wish every office was like this!

They don't accept insurance and aren't part of any medical network like Southwest medical. I'm on a…read morefixed income so there's no way I can use their service. Very disappointing since they're located so close to where I live.

This company is operating without a license and providing misleading information to the public…read more They are advertising a fraudulent address in North Las Vegas (which is a private home). If you call, Darren tells you they are located in Florida and will give you an 800 number to a "federal" hotline. If you go on their website you find they only have one location in New Jersey (but that phone number is out of service). Don't call them. Don't give them your information. It is a scam. Do not trust this company.

Doesn't return phone calls to schedule a new patient. I have tried to call her multiple times. Very…read moreunprofessional.

I have tried multiple different types of different counseling services and never had a connection…read morewith anyone until I meet Mrs. Cindy Jackson. Everything felt comfortable right from the start. Immediately answered my phone call to set up a new appointment and just has a personality you can get a long with. I have been seeing Cindy for a couple months now and she helps me see outside the box and think of different options. I'm very glad I meet a small family owned and operated business like yours. Thanks again for all your help and hospitality.