I hired Andrew after firing the lawyer my realtor got me while purchasing a property. Wanting to…read moremake sure that I'm getting a competent lawyer this time, and purchasing my first property, I was very careful about finding a lawyer with my best interest in mind. Andrew was very professional. He carefully reviewed all purchasing documents and flagged every big and small concern to me immediately even though our contract stated that he will be paid if the purchase goes through. He was honest, patient and competent. I'm very grateful for having had Andrew as my lawyer!

I've been doing short sales on the listing end since 1992, so I think I can speak with experience…read more I had this very difficult, highly doubtful short sale on my hands that I couldn't find a negotiator willing to take the case. Andrew was referred to be from an attorney. Not ONLY did Andrew take this case, it went through and went through smoothly, in spite of barriers that he shouldn't have had to deal with. If you have a short sale, this is the man to talk to! This man is the "Columbo" of short sales! Thank you Andrew!

William Dellea was the best Realtor I could ever ask for. When it comes time to sell my home, I…read morewill without a doubt use his services. I found Bill through the USAA Movers Advantage Program because I was moving from San Francisco to Boston. Bill set 3 complete days aside and drove my wife and me all over the greater Boston area looking at condominiums. We looked at around 30 places. He set up each and every visit for us. We never had to do a thing, which was good, because as first time home buyers, my wife and I were without a clue. Bill was very responsive with every question we asked, and trust me, we had plenty. Even after we signed a purchase and sale agreement Bill bent over backwards helping us with the condo. We were still out of the city and there's no way we could have done all of this without Bill. I cannot recommend anyone more highly than I recommend Bill Dellea.

Have bought and sold several properties over the past 20 years. I have never experienced the…read moretreatment we received from the Coldwell Banker office at 10 Berkeley St in Boston's South End. Our agent had to repeatedly step up to chase down responses from the sellers' HOA and condo when emails to CB office got no results. Worse, the CB agent who showed up at the walk through on the day we closed had only one set of keys to hand over and a building entrance card that did not work. Post closing, the building's super told us the sellers had multiple sets of keys and entry fobs. So why couldn't the CB agent have them in his possession to hand over at closing? Lack of focus and follow through. I would not recommend this office for sellers or buyers.

Working with Sammy Iliopoulos for the second time was just as smooth and stress-free as the first!…read moreHe is exceptionally knowledgeable, always accessible, and handles every question with incredible patience and detail. Having someone so responsive and reliable in your corner makes the entire mortgage process so much easier. I couldn't ask for a better loan officer--highly recommended to anyone looking to buy or refinance!

Sammy is very knowledgeable. He made the mortgage process very smooth and seamless. I now consider…read morehim a longlong friend. Looking forward to the refi. Best Craig

Even if I do not get any apartment from these guys,the vice president is a kind family man with…read moreonly info,good heart,no opinions,but fantastic touring and open house experience. He showed me a recently renovated apartment, told me to watch my head and all in extra storage (which we will not need) and was aware of renovations/in progress items. Best part: total laid back no pressure! I don't know how to put it in terms,but honestly a tenant's dream. If I pay the broker fee, I spent money for no product sure, BUT service. I know that the fee is for higher standard of living from landlords who expect good tenants. I want to see that. These guys are straight forward and don't put you into a situation,very casual and loose but knowledgable. They cover from Cape Cod area,Boston,up through Burlington,Swampscott. I was shown a place by Steve,this is a great guy. In his busy traveling schedule,he made time for me. I see comments and reviews on these guys that make no sense/competition joshing. setting the record straight here:I like being treated like a person,and these guys do that for you.

I suppose I should have been tipped off to this outfit when two different realtors gave me…read morecompletely contradictory information about the apartment they were trying to rent to me. Essentially, they fabricated another renter to make me feel pressured into signing a lease quickly. This, it turns out, was the most ethical thing they did. I leased an apartment in a two-family house from their sales manager. At the outset, I told him that a garage parking space was a priority for me. He told me to meet him at the office, not the property, and then asked me to drive to the property with him rather than follow him in my car. When we arrived, I met the upstairs tenant who, I later discovered, also rented through Exclusive. The day before I was to move in, I discovered that the driveway and garage were completely inaccessible, even for my subcompact. It turns out the tenant upstairs had terrible problems with the parking and nearly left because of it. The sales manager, knowing this, said absolutely nothing to me. When I asked him why, knowing how important the garage space was to me, he failed to disclose this, he said, "I figured she was just a complaining tenant." He had never met her or spoke with her before...never bothered to check for himself if her complaint was legit. He simply decided that any information that might dissuade me from renting and cause him to lose his fee was not worth relaying. I emailed the owners and sent them a detailed letter outlining the problem and never heard back from them. Then I met with the tenant upstairs and discovered why: it turns out the owner rented her apartment to her and, hearing her experience with the garage, said: "Well, the next time we show this place, we'll definitely have to tell anyone we show it to about the garage." This outfit will say and do anything to get their fee, then disappear the moment they have it. Do business with them at your peril.

Todd and Michael Sandler sold 2 condos for us in what I consider as record time. From signing the…read morelisting contract, to the open house, to receiving the offers was just 1 week. As my husband and I are moving out of the state, a quick sale and at the price we wanted were critical goals to attain. Throughout the process, Todd guided us and prepped us for the next steps. Emails and texts were flying by throughout the day. We did our best keeping up with his fast paste. Every step was clearly explained to us with timelines and expectations provided. We chose not to use an attorney for one of the condos so Todd went to the closing with us. Again, all documents were sent to us for review prior to finalization. All questions answered. The closings went smoothly and our goals were achieved. We are very lucky to have hired Todd and Michael.

Not an honest real estate agent. He often sells houses with…read moreno real appraisals done. New owners then find hidden issues in the houses and are forced to spend a fortune to fix the house. If you are an owner and want to sell the house, he will scam you. In this case,he scammed me to sell the house much cheaper than the market value. He then got his friend to buy the house so he can look like an agent only in the sale. While in reality, he and his friend bought the house together for investment (much less than the market value), scamming me in the process. If you are an owner and in the process of selling your house, you need an honest energetic real estate agent; especially if you are out of state or busy with relocation ..etc. This agent is not the one. He will take advantage of you for his and his friends' benefits. My advice: stay away. Not worth it.

My husband and I hired Erik and Randall to sell our Cambridge condo. We dealt mostly with Erik…read more They start out pretty well because Raveis supplies them with the basic prototypes for the websites, pamphlets, etc., so at least those look good. However, after going on and on in their presentation about how they use professional photographers, they showed up with a digital camera and that was about it for that. They also used a lockbox when we specified in our contract with them that we did not want one (they put it up before one of their many long vacations and then never removed it). After about three weeks on the market, they stopped proactively giving me updates on showings and Open Houses. I had to call and call and email and call multiple times, in order to get information about any showings and OHs. Over and over, I had to tell them I expected to be updated on how things were going, at least once a week. Also, during the 4 months we were listed, they took no less than 4 vacations -- 2 of them longer than a week each! During which time, I received little to no information. Not only did he not acknowledge or address any criticisms about what I expected from their performance, he would get snippy and petty about it and lecture me on how great a team he was in, how many homes they've sold, and how I should appreciate all that they were doing. When we finally got an interested buyer, he let the negotiations go on for 3 mos, letting the buyer take up to 2 weeks to respond to our offers (and again not updating us on what was going on unless we asked about it), while at the same time, harassing me and my husband - even over Christmas Day and on weekends -- to give our responses in less than 24 hours to the buyer. Basically, he would tell us that everything the buyer asked for was reasonable while everything we asked for was unreasonable -- even if it was just asking for 24 hrs to respond. Erik was definitely more interested in just closing the deal than in protecting my interests. I had made it clear that I did not care to sell low and that I would rather rent than do that. This did not matter to him. When I pointed these things out, I would get long-winded emails and long-winded, whining, "doomsday" messages on both mine and my husband's cell, about how I "had to sell now or I wouldn't be getting anywhere near my price in the future" etc. When I called him out on how poor this behavior was in an selling agent, he then stopped all communication with me right as we were entering the inspection/p&s phase. I had to get my lawyer involved with every step of the p&s process, just to be kept informed about what was going on. The sale fell through, by the way, in part due to Erik's lack of communication. Obviously, I do NOT recommend using this team for your home sale. They are not good at negotiations, they are not proactive about keeping the client informed, they have no sense of how to provide good customer service, and they are looking to push you to sell low and fast so they can make their commission and be done with the sale in the least time possible, regardless of what you told them you want to do.

My previous review was for their services as buyer's agents. Now - I can tell you about them as…read moreseller's. We had to sell our home (which we bought in 2008) and naturally called them. They were great, just as before. First off - during consultation, they came with a personalized report on the process to sell, and market information for the area. They worked with us to ease the stress of selling and gave us great inexpensive tips to sell quickly... long story short: After the first open house weekend we had 3 offers, all above asking. Randal helped us sort through the process and was always available to answer questions or just to calm me down during stressful times...Can't thank them or recommend them enough!

Working with Liza Adib was an absolute pleasure from start to finish . She was very professional,…read morepatient and incredibly knowledgeable about the market. She listened to what we wanted and guided us through every step, and made the entire process smooth and stress-free. Because of her hard work we found the perfect home, and we couldn't be more grateful. If your look for a realtor who truly cares and goes above and Beyond reach out to Liza Adib liza@bhhsbaystatehomes.com Highly Recommended.

Do not trust that this company is practicing real estate ethically and "in good faith" . I withdrew…read morean offer on a Saturday afternoon following an inspection completed on a Wednesday afternoon (within 2 days) due to discovery of several issues found on the home, and prior to the deadline date that was agreed upon. However, this real estate agency declined to return the full amount of the earnest money (deposit) held in escrow that I have made on that property in good faith. This is against all real-estate common laws and practices. I strongly advise against working with this real estate company.

My fiance and I worked with Michael Bloomer on a condo purchase in Arlington and he was great!…read more My sister had recommended him as she and her husband bought a condo a couple years ago and he didn't disappoint. He was very personable and took the time to make sure we understood a very complicated process.

Used them a couple years ago to get my place. They are parasites and Andrea Blum is completely…read moreunprofessional. One morning I was out driving and had my phone off. I had told Andrea I would not be available that weekend as I had other priorities. She wanted to get ahold of me though so she constantly called my roommates (who I had just listed as a reference on my apartment application, I didn't tell her she could contact them for any other reason) all morning asking them where I am. This was all because she wanted to get a check from me that Saturday and couldn't wait til Monday when I was both available and the banks would be open. I think she may be an addict of some kind based on that behavior. On top of that she was just rude and did not want to lift a finger. I am paying this person thousands of dollars to essentially just be a paperwork middleman, and I told her that I need specific language in my lease saying I can have a dog (the landlord agreed to this verbally so I just wanted it in writing). She just straight up told me she didn't want to do that because it was too much work. I'm sorry I asked you to do a teeny tiny amount of work for your insane paycheck Andrea. I definitely will never be coming to you again!