1. Move2Loveland

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    Loveland, OH

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    Move2Loveland

    5.0 (1 review)
    Closed • 9:00 am - 5:00 pm

    Services - Move2Loveland

    Buyer's agent

    Listing agent

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    9 years ago

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    American Homeland Title Agency

    American Homeland Title Agency

    (10 reviews)

    WE HAVE NEVER WORKED WITH A TITLE AGENCY AS DECEPTIVE AND DISHONEST AS AMERICAN HOMELAND TITLE. We…read moreare a local small business that purchase and renovate investment properties. We have had the privilege of working with countless title agencies in the Cincinnati and Dayton area on approximately 300 closings over the last 15 years. We have yet to work with a single title agency that was unwilling to own up to and remedy their own mistake if one was made....until our closing with American Homeland Title Agency. We purchased a property and closed on it at American Homeland Title Agency on 4-19-24. Right after our closing we realized that the person who prepared the final Settlement Statement at American Homeland forgot to include and withhold the correct amount of outstanding taxes due from the previous owner in the amount of $1,768.53. When I called I spoke to Darcy. She realized the mistake right away and said they would reach out to the previous owner to let him know about the situation but in the meantime they would mail us our check for the $1,768.53 right away. Seven months passed and we never received the check. I called Darcy back at American Homeland in January 2025 and she said they had been working on trying to resolve THEIR issue with the previous owner, but she assured me again that she would be mailing out our check the very next day. Another month passed when we received a call two weeks ago from a manager we had never spoken with at American Homeland stating that they were NOT going to be sending us our money that was owed to us. I asked to speak to the owner of the title agency, JOHN YONAS, who would not return our call and relayed the message through his office manager, Julie, stating his title agency would not be paying us back the monies they owed us and promised to mail for 8 months now. SHAME ON YOU JOHN YONAS FOR NOT DOING THE RIGHT THING and taking ownership for the honest mistake made by your employee. We all make mistakes. Genuine people and upstanding business owners make them right but instead you robbed us rather than take responsibility for your company's error. Ill-gotten gain never wins.

    The owner wants to talk about diligence as he replies to my review six years later. What a joke…read more You got yourself knocked down to one star Junior.

    Fast Response Heating & Cooling - fast Response Heating & Cooling

    Fast Response Heating & Cooling

    (151 reviews)

    Fast Response Heating and Cooling was first contacted on Thursday, July 9, and promptly scheduled…read morean appointment for Friday, July 10. The service technician was very pleasant and quickly arrived at a diagnosis that differed from the one provided by the technician who performs our biannual maintenance on our less-than-three-year-old unit. I was willing to accept that he might be correct. He explained that we would be responsible for a portion of the refrigerant cost and that it could take a couple of days for our home warranty company to authorize the leak detection and refrigerant refill. By the following Tuesday afternoon, we had received no communication or update. I called Fast Response Heating and Cooling and was told--rather coolly, though not rudely--that they had not yet submitted the report to the home warranty company and that they had 48 hours to do so. Shortly after that conversation, I received confirmation from the warranty company that the report had finally been submitted and was under review. The next day, Wednesday, July 15, the home warranty company notified me that the work had been approved. They stated that I would be responsible for paying $195 directly to the service provider for the refrigerant and instructed me to contact Fast Response Heating and Cooling to make payment and schedule the appointment. I called immediately. The representative told me that I would instead need to pay $250 in advance before they would schedule the service. Because this amount did not match what the warranty company had authorized, I asked to speak with a manager. The manager was rude and dismissive, simply stating, "We set the price, not the home warranty company." With temperatures in the 90s all week and our home already without air conditioning for several days, I felt I had no choice but to pay the $250. I made the payment immediately through the text link they sent at approximately 1:00 p.m. on Wednesday. An hour later, I called to confirm that the payment had been applied to my account and to schedule the service. It is now Thursday, July 16, at 4:14 p.m., and I still do not have an appointment. I have called five or six times. After bypassing the automated AI system, my calls are no longer being answered. Each time, I receive a message saying I have been added to a callback list, yet no one calls back. We have now been without air conditioning for nine days during extremely hot weather. Based on the delays, lack of communication, conflicting pricing, dismissive treatment, and failure to schedule service even after receiving advance payment, I strongly recommend avoiding this company. Their handling of our home warranty claim has been unacceptable and has left us feeling that warranty customers are given little or no priority.

    Another negative review for this company - would leave negative stars if it was an option…read more After getting conned into buying a brand-new AC/Furnace in August 2025, I have already had to have them out to service it 3 times. Most recently, on April 1, 2026, I noticed that my AC was not cooling. I called for an appointment, and a tech showed up an hour late, but without a ladder to get to my AC 4 flights up and claimed they didn't know it was on the roof... even after they installed it less than a year ago and have already had to service it once in October 2025. The set up a second appointment for anytime on 4/4/26, but Fast Response was a no call/no show. I talked to 2 supervisors on 4/6/26 and both wanted to schedule a 4/7/26 appointment, which I agreed to even thought it meant taking more time off work. They didn't show up again, but Bill (Central Ohio Supervisor) called at 7pm to berate me for scheduling an appointment for AC when it was 45 degrees outside. I corrected and stated that it was 80 the first two times I had an appointment and this was their fault. He was very disrespectful and rescheduled, for the 4th appointment on Sunday 4/12/26. After sending multiple texts, and then calling Bill on Sunday 4/12 from a new phone number he answered and admitted he was never planning to come out, so would have been another no call/no show had we not tricked him into answering his phone. He said he would send someone out tomorrow. For the 5th appointment, a tech showed up, an hour late and made a very simple fix. You cannot count on this company. They have the worst customer service I've ever dealt with and I can't wait to be done with them after my service contract with them expires in August 2027. Save yourself time, money, headaches and frustration by never using this terrible company.

    Move2Loveland - realestatesvcs - Updated October 2026

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