They are liars and thieves. Do not use them. They called for me to renew. The guy says ya there is…read morean extra charge to put parts in. Bull

This warranty company is only interested taking your money. They can't replace or repair an…read moreappliance in any timely manner. It took me 7 months without a refrigerator and still no replacement had to take a cash out just to get it over with. I wouldn't recommend them to my worst enemy. They are liars and irresponsible and higher the lowest bottom feeders to repair your appliance. They sent refrigerator repair tech who showed up with a screwdriver and a pair of pliers to diagnose the problem. Should you need more details please call me Al villa 702 812 9496

WE HAVE NEVER WORKED WITH A TITLE AGENCY AS DECEPTIVE AND DISHONEST AS AMERICAN HOMELAND TITLE. We…read moreare a local small business that purchase and renovate investment properties. We have had the privilege of working with countless title agencies in the Cincinnati and Dayton area on approximately 300 closings over the last 15 years. We have yet to work with a single title agency that was unwilling to own up to and remedy their own mistake if one was made....until our closing with American Homeland Title Agency. We purchased a property and closed on it at American Homeland Title Agency on 4-19-24. Right after our closing we realized that the person who prepared the final Settlement Statement at American Homeland forgot to include and withhold the correct amount of outstanding taxes due from the previous owner in the amount of $1,768.53. When I called I spoke to Darcy. She realized the mistake right away and said they would reach out to the previous owner to let him know about the situation but in the meantime they would mail us our check for the $1,768.53 right away. Seven months passed and we never received the check. I called Darcy back at American Homeland in January 2025 and she said they had been working on trying to resolve THEIR issue with the previous owner, but she assured me again that she would be mailing out our check the very next day. Another month passed when we received a call two weeks ago from a manager we had never spoken with at American Homeland stating that they were NOT going to be sending us our money that was owed to us. I asked to speak to the owner of the title agency, JOHN YONAS, who would not return our call and relayed the message through his office manager, Julie, stating his title agency would not be paying us back the monies they owed us and promised to mail for 8 months now. SHAME ON YOU JOHN YONAS FOR NOT DOING THE RIGHT THING and taking ownership for the honest mistake made by your employee. We all make mistakes. Genuine people and upstanding business owners make them right but instead you robbed us rather than take responsibility for your company's error. Ill-gotten gain never wins.

The owner wants to talk about diligence as he replies to my review six years later. What a joke…read more You got yourself knocked down to one star Junior.

I won't thank robert mulcahy who took over my claim he was very professional jumped right in on it…read moretook care of the problem and now I have been paid for my damaged goods I'm very happy and I want to thank y'all again

Absolutely terrible insurance company and organizatioN…read more I had $24K worth of vandalism damages claimed and they only paid me $3K. Completely fraudulent operation and will bankrupt when you really need it the most. I WOULD NEVER RECOMMEND!!!

Service has been inconsistent at best. The bbb shows numerous complaints. Trying to call them is…read moreimpossible. Buyer beware!

They did what would be called an illegal install in Clermont County BY NOT pulling a permit to…read morereplace the water heater, now 4 months later they still have not pulled a permit, and keep running in circles around the subject, but only "WHEN THEY ACTUALLY ANSWER" the calls from me (literally returned a call one time out of the more than 10 times I called after) and my warranty company (also more than 10 times). ALSO, apparently ONLY the company who does the water heater install can purchase the permit, so no other plumber can do it, and they are unresponsive now to the warranty company for the permit and the repair. They have lots of excuses, but no actions. They are going to get the permit, a month goes by, now someone is in the hospital another month goes by apologies...etc... etc... IF YOU LIVE IN CLERMONT COUNTY DO NOT use them. The permit central said they are not even registered in the county to do work, so they can't pull permits to do the plumbing. ALL THIS after I paid an additional $1000 for things not covered like the permit I didn't get, a new expansion tank, modified copper pipes and a drain pan. Had a plumber look at the work and notice things I did not and said that even if they had pulled a permit, it would not pass inspection, so either way I'd be in this boat. They put the drain pan in, left the spout zip tied to it and left my drainpipe that was already there, that leads outside detached and open to the outside. Because the relief valve discharge pipe is not directly connected to the drain pan and drain, it will NOT PASS INSPECTION!!! NOT TO MENTION if it leaks or needs to be drained, I am apparently out of luck, and it is going to go all over the house. FYI...The International Residential Code, which forms the basis of building codes in most U.S. jurisdictions, requires anyone who installs, replaces, or alters a plumbing, gas, or mechanical system to obtain a permit before starting work. Water heater replacement is not on the code's list of permit-exempt projects.

Our old water heater was in bad shape. It was leaking plus it had corrosion on the cold water in…read moreand the hot water out. It was set at the highest temperature but was not giving our family enough hot water in the winter. Mr. Water Heater quoted us a fair price and did not go over the estimate. He even switched our 40 gallon out for a 50 gallon for the same price. I am very happy with the service.

ZERO STARS!!!!!!! They are thieves and liars. If you are using a home warranty, ASK FOR A DIFFERENT…read moreCONTRACTOR! They have an F rating on BBB. They take your $100 copay to diagnose and never come back to finish the job. They NO-SHOW, NO CALL, NO NOTHING.

My Home warranty company sent McAtee to my house to follow up on an…read moreexterior water leak. Bradley did an EXCELLENT job and took his time to diagnose the issue and test for a leak in several ways....checking psi in several places, and also looking for excess water as we supposedly were losing 21 to 29 gal.s per hour!!! He determined it must be a faulty meter, and provided documentation to take to the county and advised me what steps to take. I had a previous company to come out and they jumped quickly to saying I needed a new line at a BIG expense! Bradley listened to my concerns and patiently answered my questions and showed me step by step how he was diagnosing the issue before concluding it was the meter. I would use Bradley and McAtee again.

Service was requested, a techincian came out and scheduled work over a month later. When they came…read moreout after this month, they informed me they couldn't do the work due to a retaining wall - this wall has been there for years. I could have had alterations done if they had been professional and communicated this need. I certainly question their competence given they had a month to review the job documentation THEY gathered prior to setting up a job. Would give 0 stars if possible.

Sometimes all it takes is a conversation. I can appreciate Chris contacting me about my heating…read moreissue. I was able to understand his side of things as a contractor and him understanding my side of the situation as a consumer. In the grand scheme of things being out 75 dollars is much better than being out 500 dollars. I updated my review because Chris didn't have to contact me - he could have gone on to the next customer and things would have continued to move forward but I appreciate honest communication and that is what Chris provided me. So I paid my 75 dollar deductible but I will have the same company coming out to fix the repairs. Sometimes you have to look at a situation through the lens of the other person - that is what I did - regards of the outcome (me paying $75) at least I understand why and to me thats important.

Fast Response Heating and Cooling was first contacted on Thursday, July 9, and promptly scheduled…read morean appointment for Friday, July 10. The service technician was very pleasant and quickly arrived at a diagnosis that differed from the one provided by the technician who performs our biannual maintenance on our less-than-three-year-old unit. I was willing to accept that he might be correct. He explained that we would be responsible for a portion of the refrigerant cost and that it could take a couple of days for our home warranty company to authorize the leak detection and refrigerant refill. By the following Tuesday afternoon, we had received no communication or update. I called Fast Response Heating and Cooling and was told--rather coolly, though not rudely--that they had not yet submitted the report to the home warranty company and that they had 48 hours to do so. Shortly after that conversation, I received confirmation from the warranty company that the report had finally been submitted and was under review. The next day, Wednesday, July 15, the home warranty company notified me that the work had been approved. They stated that I would be responsible for paying $195 directly to the service provider for the refrigerant and instructed me to contact Fast Response Heating and Cooling to make payment and schedule the appointment. I called immediately. The representative told me that I would instead need to pay $250 in advance before they would schedule the service. Because this amount did not match what the warranty company had authorized, I asked to speak with a manager. The manager was rude and dismissive, simply stating, "We set the price, not the home warranty company." With temperatures in the 90s all week and our home already without air conditioning for several days, I felt I had no choice but to pay the $250. I made the payment immediately through the text link they sent at approximately 1:00 p.m. on Wednesday. An hour later, I called to confirm that the payment had been applied to my account and to schedule the service. It is now Thursday, July 16, at 4:14 p.m., and I still do not have an appointment. I have called five or six times. After bypassing the automated AI system, my calls are no longer being answered. Each time, I receive a message saying I have been added to a callback list, yet no one calls back. We have now been without air conditioning for nine days during extremely hot weather. Based on the delays, lack of communication, conflicting pricing, dismissive treatment, and failure to schedule service even after receiving advance payment, I strongly recommend avoiding this company. Their handling of our home warranty claim has been unacceptable and has left us feeling that warranty customers are given little or no priority.

A loose faucet taken apart. The thingies that regulates the flow of water was broke. He had to…read moretake off the faucet know to get to where he needed to be. Then charged me to put the faucet back in. We also had 2 slow drains. Which he said we're a-okay. Not so.came back to re--roorer. Charged me. Will not have my home service company use them for this house again..

Total Pro Plumbing was the service my home warranty selected for us. My toilet and any other drain…read morehad backed up into my tub. They scheduled us a week out to 6/13. Then, without telling me, they changed the appointment to two weeks later on 6/27. After leaving us with raw sewage in our tub for 3 weeks they were a NO SHOW NO CALL NO MESSAGE NO NOTHING. Now I am starting all over again with the warranty company and HOPEFULLY will never be dealing with them again