We arrived at the gym to get a tour and we were introduced to Kayla. She was very friendly and…read morehelpful in answering all of our questions about the facility. We also got to meet Anna at the front desk. She is very personable, energetic, and helpful. This gym has a pool, hot tub, sauna, steam room, multiple pieces of workout equipment, women only workout area, and several group fitness classes such as aqua fitness, cycling, yoga, Pilates, strength training, and dance classes. They also provide personal training for an additional cost. We have been enjoying taking a variety of the group fitness classes and using some of the other equipment and resources that are offered. Many of the instructors and trainers that we have met are friendly and helpful. Members are able to register for the classes through their app. There is a parking structure located near the gym and locker rooms with lockers.

I was matched with the perfect fitness instructor (Michael). He was awesome! Very upbeat and…read moreencouraging. Facility had all the equipment I needed to build back and arm muscles. Enjoyed the T-Rex even though it is in the way of other activities. Catching it at the right time is optimal. I love it there. Clean and very pleasant clientele. I feel fortunate to have it as my second home.

The manager of this planet fitness is so rude. I was talking to him today regarding a billing…read moreissue. First he attempted to tell me I didn't have the money in the bank. Then while helping me he answers the phone and starts talking, no excuse me for a moment or anything. Then another lady comes in and he starts talking to her to help her. I told him how rude I felt he was and he just looked at me no apology or anything. I have never had a good experience with Planet fitness.

This is the best planet fitness I have been to and I have been to many. The young people at the…read morefront desk are so so kind and always greet me and say goodbye which i love it really makes my day! I always see them busying themself cleaning or inspecting equipment as well. for example every time I am at the gym I see a young black man with hair that comes down a bit past his forehead meticulously check equipment so it makes me feel like the gym is extra safe! the staff is so approachable that if i did not know how to use a piece of equipment , i would know i could ask them for help. everything is always so clean and well kept. this location in particular is why i will keep my membership as i have been to many other PF that are not clean and have mean staff. love this gym so much

Excellent offering of workout classes. Great mix of cardio,…read morecore, and strength in a fun and clean environment. Instructors are very knowledgeable and encouraging. Everyone has been so welcoming.to my wife and I. Great place to improve your fitness and make new friends.

From the owner: While it is a gym that we work in, we focus on much more than just your physical well-being. We…read morebelieve in accountability, building a community, and truly caring about people. Physicality is only a small part of wellness. It’s essential to have a balanced approach. The logo of our business represents an Iron Beam at the bottom with each limb of the tree representing the 7 dimensions of wellness. Our mission is centered around creating a stronger community one person at a time.

I've lost weight with the help of Luis Guzman. He's an independent personal trainer with his…read moreprivate gym. I've taken his Trampoline classes on Mondays and high impact Kickboxing classes on Fridays. Luis also teach salsa dancing too!

This place checks every box. The atmosphere is incredibly welcoming, and the staff is both…read moreknowledgeable and genuinely respectful, no matter your experience level. The class schedule has plenty of time slots to fit any routine, and the north Raleigh location is super convenient. Go check it out!

Friendly staff. Trainer is attentive to form and encouraging! Josh, location owner, is very…read morefriendly and approachable. Not my first MAD workout, but first time at this location and really enjoyed it. They have lockers, restrooms and everything you need to fuel up -- including their signature candy dishes. Get ready to work hard!

Super nice staff. Clean facility. Upbeat vibe throughout gym. Three pickleball courts and lots of…read moreopen play time. Ladies locker rooms spacious. Sauna nice and indoor and outdoor pools big. Just about anything you could want in a gym, lots of machines and a variety of classes. Love this place.

I've been coming to this gym since I started training for an Ironman. It has everything you could…read moreneed in that regard. I use the pool, the weights, the stationary bike, and the treadmills. I haven't tried the classes yet but they appear to be well attended. I believe this is the largest Y in the Triangle. It also has a huge outdoor pool, which I will give a try when it warms up. Big fan of this spot. Love the sauna too and that they're located in each locker room, which adds to the relaxation and comfort. Currently I pay $60 per month and I believe it is well worth the price. Especially because I can go to any Y in the Triangle.

Antonio is the best in the business! He knows exactly what is needed to get results. Antonio is a…read moregreat accountability partner as well as personal trainer and together we have done great things. Antonio is also willing to come to my apartment complex and work with me in my own gym! 10/10 recommend!

From the owner: Genetic fitness bring 5 star service right in your home, we Specialize in functional movement…read moreWeightLoss cardiovascular nutrition boxing TRX mobile services.

Lesson learned. Don't sign contracts with a trainer no matter how knowledgeable they sound. Lost a…read morechunk of money and the company would not let you out of the contract whether you use their trainer or not. My trainer signed me up, then was rarely available. I was told to go to a different facility (where I did not have a membership to use a different trainer). Because they offered me some alternative option, though inconvenient for me, they refused to return my money. I never returned to the gym because I felt taken advantage of, though these trainers work for another company not affiliated with the gym (my understanding). This was years ago. I only hope they have stopped taking advantage of people.

Shortly after posting this review, I sent an email through their website informing them I would be…read moretelling my bank to place a stop payment to their company and I would be filing a legal claim against them. I received an emailed response within a few days stating that they would not be charging me any more. I was also told that despite the termination of the contract they continued to charge me because I didn't provide them 30 days notice (saying that I actually wanted to stop service on a contract that had already ended)! If I had to do it over again, I would not sign up for services with this company!