Edit: the owner has since called and reimbursed $32…read more I was super happy when I left our bikes on Friday, and the employee assured me it wouldn't be much more than 100 if at all. When he called me to let me know the bikes were ready he said one bike was $75 and the other was $30. However, when I went to pick them up I was charged an additional service and wash $40 for one of the bicycles that wasn't mentioned ahead of time. The employee had even told me ahead of time that if it was more than $100 to just get a new bike. I would have preferred they were more transparent with the cost, as I asked several times. I thought the first employee was extremely nice and helpful, I wish I could recommend the place but I'm feeling a little off put by hidden costs.

the staff is amazin, very helpful and patienT. Liz is an…read moreamazing employee and very knowledgeabl!

We had a very disappointing experience at this location while trying to exchange a pickleball…read morepaddle. The paddle felt off right out of the packaging, and we simply requested an even exchange. The store manager, Angela or Angelica, was unhelpful and dismissive throughout the interaction. They brought out a replacement paddle from the back that had clearly been opened, dirty and the face of the paddle had clear signs of use. The handle wrap was missing and dirty. We asked for another, pointing out that this one had no original packaging either. When doing the exchange she told us that without the original wrapping, our paddle couldn't be resold and therefore couldn't be exchanged. When we mentioned that they were just about to give us a paddle in the same unwrapped condition, she had no response. We also pulled up the official return policy, which states: "For other items, we may accept returns for items that are clean and in good condition, even if they have been opened, tried on, or tested." There is no mention that pickleball paddles are excluded or that original packaging is required for these items. Despite calmly explaining our position, she told us, "Being difficult is not going to get you anywhere," even though we repeatedly made it clear that we weren't trying to be difficult we were just asking for fairness. She finally agreed to the exchange, but not without saying, "I'm going to do this one time, but don't do it again," in a tone that felt more like we were children being reprimanded than paying customers. Overall, this was an unprofessional and frustrating experience. We expected consistency with store policy and basic respect neither of which we received.

Thank you Erick and Leyla for helping us out today. We had to come in and make an exchange for an…read moreitem I had ordered online and they were so helpful at not only getting us what we needed but making the process so fast and easy. Highly recommend coming in here!

I did not have the same experience as other Yelpers. Went to MAS (first time) to buy my son soccer…read moreshorts & socks. The staff was helpful and while they had what I needed it would have been nice to have a little more size options. I ended up purchasing shorts but was a little concerned about the size. I asked the girl about the refund policy and she told me if I come back with the receipt it wouldn't be an issue. I did have to come back & exchange them and I had no issues. I ended picking up a few more items (a couple soccers balls and some other apparel for my son). I found the staff to be nice and helpful. I liked the shoes selection and will definitely go back to grab some shoes shortly.

They are thief's; never buying at this store ever again, they are selling products of bad quality…read moreand not taking responsibility over it by adding a 14 day no return policy. On October 7th/2020 I purchased a pair of turf Nike cleats which is not something you use everyday I got to wear them a couple of times on the second time the sole started ripping of from the bottom normally a responsable store would exchange the pair for factory warranty but no what a surprise it was when on Tuesday October 27th I walked into the store and the employee behind the counter told me that they wouldn't take responsibility for that and that I needed to contact Nike directly if I wanted to get some kind of solution. Which of course I find offensive that you paid them $80-90 for something and if 15 days later they have a factory problem it is not their product anymore.

Their shoe department is well stocked and well staffed. Friendly and attentive service. I ended…read moreup going when they were having a spring sale which gave me 20 to 40% off per pair of shoes purchased. Try to go before 12 noon when the big crowd arrives.....

I took my daughter and we met her friend at this store because she needed new sneakers…read more Since the line was so long I decided to wait in line while they went and picked up the shoes. They found exactly the shoes they wanted and other wonderful price because it's an factory store. By the time I was almost at the cashier they were back and we paid a left perfect.

Went here for the first time with my husband, and I was very happily surprised at the whole…read moreambience of the store. I love that they had those huge fish tanks where you could even look at the fish underwater under a cave. I was also surprised at the amount of notches gear but clothing that they sell and it's very focused on men so if you have a husband, this is a great place to shop for him!!! we also were able to get a nice duck toy for our dog! Also, they had amazing plushy's, and I was able to get one that looked exactly like my dog !! So many cool things ! And good prices on good brands.

Bass Pro Shops has a large variety of items, from Christmas decorations to clothing, fishing, and…read morehunting gear, plus an aquarium and much more. The Hilton Vacation employees can be a bit pushy but other than that, it is a huge store with so much going on. The aquarium in the back is filled with a bunch of different kinds of fish. The employees were friendly and helpful when we were looking for a different size. They also had a large section of ATVs and boats in the front.

Our next family adventure take us to Skyros Sport located inside the international mall with a…read morecategory of 4.4 and more than 77 reviews , this place is perfect for all who like the running Sport. With a variety of running shoes that match the foot's support needs with each step you take while running. With several well-known brands

Antônio has been nice and helpful. He was aswering all my questions regarding running shoes.read more

My mother needed help with padding on the handles of her walker, which are the same size as bicycle…read morehandles. They helped pick out padded covers and they changed out the old ones. When that wasn't enough they helped choose and install a layer of handlebar tape. All in maybe an hour of cheerful service for no charge. Great people.

Hate to write this review but I had the worst experience at this bike shop. Which absolutely sucks…read morebecause I have been to their other location in doral, multiple times, where the customer service is great, everyone's friendly but at this gables location? They all, including the bike mechanic, need some training. I brought my bike in last week because it had a flat. First they said the service for both wheels & 2 tubes wouldn't be more than $120 - the service ended up being $200. The price is fine but why say $120 and then charge $200? I haven't had my bike for more than 2 years, I've never fallen on my bike, I take care of it like it's my child & on top of that, I barely ride it - when I picked up my bike the mechanic said "did you ever notice this dent on the rim?" No, I never noticed it because it wasn't there. THEY dented my rim - probably in the process of removing my tire. Now that's something else I need to fix. 2 days after picking up my bike - it's flat again (didn't even ride it btw). These people didn't properly put the tube. I called them to let them know that I'll be passing by so they can fix it - whoever answered the phone was extremely rude with an attitude. I ended up going to the doral location and it was fixed within 5 mins. But because of the horrible customer service from their gables location, I'll just be taking my bike elsewhere. Too many bike shops in Miami to be dealing with an incompetent one.

MAC Sports Supplies was able to get me exactly what I needed! I had a friend that wanted some gear…read morefor their Birthday, so I went in not really knowing what to look for, but the staff jumped right in and helped me find the item I wanted to buy. Very friendly and knowledgeable.

As soon as I walked into the door I felt welcomed. I was greeted and asked if I needed any help. I…read morewas glad to see they had a fitting room so my son could try on his Gi. Looking forward on doing business with you guys again.

Great value with a great staff. Pete made sure all of our needs were taken care of and mare sure we…read morehad everything in order.

I am writing to express my profound gratitude for the outstanding service I received today from…read moreEric Suarez - Edwin Watts - Miami Doral. Eric provided last-minute club repair skills that truly saved the day! Our son Joey had an important match coming up and his club broke just a day before the tournament. We were in a panic, however Eric 's calm demeanor and quick response put us at ease immediately. His club repair expertise and efficiency in repairing Joey's club in such a short time frame were nothing short of remarkable. Thanks to Eric. Joey was able to compete in his tournament with his 3 wood. Eric's skill and dedication made a significant impact on his performance, and we are incredibly grateful for his efforts. Ed Scott Lemont , IL.

Terrible ‍ Customer Service. The attendant need to learn English since is the oficial Language of…read moreUSA. Thank you Dan for your attention. Having diversity is great! However, English for customer service approach and service is vital to show acculturation. Regards,

My name is John Macris, I'm 35, I've been playing tennis for at least 22 years and I've been…read morestringing since I was 18. I ordered a new Pure Strike 97 from Tennis Plaza to my address in South Florida. It arrived strung with a significant amount of HUMAN HAIR embedded in the string bed and bumper guard. Totally unacceptable and disgusting. You can tell it's human hair as it's black in some areas and gray color in others in the same strand. I've played tennis all over the U.S. and world, Spain, Germany, Greece, and I've never seen this once in my life. Where are the standards and quality control? Beyond lousy and pathetic. You would never see this from Tennis Warehouse, Tennis Express or Tennis Point. Planning to return the racquet for a refund whether it's in line with their policy or not. I will never do business with Tennis Plaza again.