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Kittery, ME

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Movado Company Store

3.7 (10 reviews)
PriceyWatches
Closed • 10:00 am - 8:00 pm

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Summerwind Jewelers & Goldsmiths - Initial quote with updated prices

Summerwind Jewelers & Goldsmiths

3.4(5 reviews)
3.0 mi

My husband and I decided to stop in and see what it would cost to get my wedding band sized up…read more I handed my ring over, they took a look and gave me a quote. They mentioned getting my ring rhodium plated to brighten up the white gold, and I agreed. The quote I received was $339. I thought that was a little high but do-able. They said they'd have the jeweler take a look and call me if it would be over the quote they gave me. Four days later I get a call telling me the head of my ring needed to be replaced, the prongs were worn. They said I needed the ring re-tipped, and I needed a new shank (which I knew would be necessary since I needed the ring sized up) but also that my enhancer was worn out and the setting for my 24 smalls diamond was worn. All of that along with the rhodium plating would be $1,325 (to do all of that work with just one shank) or $1,675 (with all of that but replacing with three shanks). That is more than quadruple my initial quote. I was expecting maybe $100 to $200 at the very most over quote. Not $1,000 to $1,300, over. It's pretty obvious they didn't want to do the work on my ring and way overpriced it so I'd go to someone else. Apparently my ring wasn't important or expensive enough for them to work on. Why not just tell me you didn't want to work on it? I went to another jeweler in Portsmouth with amazing reviews and was appalled to hear I didn't need most of that work done. I will eventually need to, but it wasn't something that needed to be done right away. This new jeweler said they would give me a call if my ring would cost more than $100-$200. Now THAT is a reasonable price to pay for the work I wanted done. I have had my wedding ring for 18 years and adore it. It means the world to me, and I find my ring worthy of repair. Summerwind apparently thought otherwise. I do not recommend them. They are way overpriced and if they're overpricing things because they don't feel like doing the work, how would the customer even know that? I'm so disappointed in my experience here and will obviously never go back.

My love and I stopped in to look at wedding bands- Nice selection for a small jewelry store - many…read moreartistic and unique pieces...which is what I selected for my ring. Lauren was genuine and down to earth and it really was a pleasure working with her. We can't wait to go back to pickup our wedding bands when they're in! Wonderful experience!

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Summerwind Jewelers & Goldsmiths
Summerwind Jewelers & Goldsmiths - I need to find out who sold my gold

I need to find out who sold my gold

Summerwind Jewelers & Goldsmiths

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Movado Company Store - watches - Updated October 2026

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