Arrived for a 9:00 a.m. appointment which was scheduled a few weeks before and confirmed the day before. Upon arriving with my pet on time I was told the appointment was between 9:00 a.m. and 10:00 a.m. and to come back closer to 10:00 a.m. I thought that was unusual I never had an appointment that wasn't a specific time for a grooming for my pet. As I was leaving a young lady was arriving with her dog. I felt as though I was giving the runaround. I never returned. read more