thank you so much! Great service and amazing customer service. above and beyond here for sureread more

I had an absolutely horrible experience yesterday. It was shocking, because I had never had a bad…read moreexperience with Dr. Love before. I always thought he was very pleasant. I don't anymore. Last month, he put a crown on me but didn't do it correctly. The area he left exposed is extremely sensitive and tender. He had to apply some sort of sealant to the area, and it was extremely painful. A bad word slipped out. At that point, he very forcefully said to never swear again or he would refuse to treat me "and then you'd really be screwed." I was mortified anyway, because I'm not that sort of a person, but even when I apologized profusely, he and his assistant were still both very rude and uncaring. I regret not walking out right then and there, because it only got worse from there. I pointed out a tear in my gum right above one of my front teeth that won't seem to heal. He pressed it slightly, and I told him it was very tender. Then, I don't know WHAT he was trying to do, but it felt like he pressed down on it as hard as he could. I can't even quite describe the jolt of severe pain, other than to say it was so bad that I cried out, jerked my head to the side, and pushed his hand away. At that point, he stood over me and started yelling at me, telling me he'd kick me out and never treat me again and bellowed, "I'm being gentle!" At this point I started crying. I tried to explain that it was a reflex, that I meant no disrespect, but they refused to listen and were nasty to me the remainder of the visit, which only lasted about 5 more minutes. I've told them I want a refund so I can get someone competent to fix it. I still haven't heard back on that. I wouldn't recommend this place to anyone. He shouldn't be treating patients.

Hockey Season is HERE! Free Sports Guard?!! Sign me up! Nothing beats coming to an office where…read moreeveryone knows your name! Where they genuinely care about you and your families health! Thank you!!!!

There's a huge problem at this office! Avoid! When I showed up for my 6 month checkup (to a…read morelocked door, by the way), they told me my appt was two hours later. Obviously a mix-up somewhere, but I sit at my computer with the calendar open when making appointments, and always verbally confirm. Regardless, they had the time two hours later. I had a meeting at that two hour mark, so we had a problem. They said I could wait 20 minutes for another hygienist to finish, and so I waited a half hour. At that point, I asked if we could just reschedule. Sure, no problem, they do it. WELL ... then I get a bill for $45 for a MISSED APPT! Tried talking to both the office staff and the dentist, but nope, they won't budge -- even though the appt was rescheduled in person 1.5 hours BEFORE the time they had on their books. Ridiculous! No working with patients, just shut up and give us the money!!! And that's not all ... my husband gets OraCare from them, and half the time when he goes to get it their office is closed up! Sometimes for a week at a time! That's not dentistry, that's a hobby. If you want a real dentist, move on. These are not your people.