My initial appointment with the owner was in March, 2026. I was impressed & hired him that day. It is now July 15 & we are still dealing with him.
We didn't hear from him for a period of time after the initial meeting... we waited. I sent him a few emails reminding him we wanted to start the process.
Still, time went on with no contact from him.
April 1, I received a phone call from his wife who gave the excuse that she had taken two weeks off, but was back & working in the office. She set a start date of May 25, 2026.
May 25 came & went.
No communication about the delay until May 29 when the owner asked if he could drop off the dump trailers.
This was how it went & is continuing more than four months later. They ignore phone calls & emails. I have now waited over one month for the receipt for my 2nd cash payment and the drone pictures. We have no proof the roof was replaced, no warranty from GAF Tile who oversees the owner's work. His workers replaced & painted some rotted wood, but left a few pieces unpainted. When I asked for them to be painted, he said he wasn't a painting company & I needed to hire a painter. He charged an extra $1300 for the wood replacement & I assume I paid for a complete job, not a slap-dash, half-finished one. I didn't see it until my tree service pointed it out.
After they gave me a start date of May 25, they postponed it twice, but failed to notify us. They just didn't plan to show up, but because of their shoddy communication & business skills, my husband phoned both times for confirmations. That's how we found out they weren't coming either time. They began June 1.
The owner forgot his receipt book upon my final cash payment. He said he would send the invoice, marked "paid" & drone pictures. Another month has gone by. We are nervous about giving him a large amount of cash without proof. I was so exhausted the last day, I forgot to insist on the receipt as I had done with the 1st payment. read more