Bashar and Brandon were so awesome and helpful when I had to have my car towed! They were friendly,…read moreefficient and professional. This is a wonderful local business that is also very reasonably priced, too. I can't recommend Ladd's enough and I'm grateful Ladd's is there for me when I need them!

I highly recommend Ladds! I called a few different companies and Ladds gave me the best price, had…read morea driver there in 20 mins, and the driver was extremely nice and helpful. 10/10 experience! PS. The driver Juan was amazing and if the bosses see this, give that man a raise!

DO NOT USE THIS BUSINESS. They are a total ripoff. They do everything possible to delay your…read moreability to pick up your car. They refused to take my credit card after my son lost his temper, they kicked us out of the office. When we came back the next day, they charged us 3 days of storage after having the car for under 36 hours. If your car gets there at 11.59pm, they charge you for that calendar day. They are rude and insulting on the phone because they know they have you by the short hairs. If you are in an accident, DO NOT let the police call you a tow because they will call this grifter company. Call AAA or anyone else if you can. Also, this operation is owned by the same people who own "lifesaver tow" in S.Cruz so do not use them either. They have a contract with the local police who should be ashamed of themselves for elevating these thieves into a position of power over people who are already dealing with a bad situation.

con artists, extortion. Ladds canceled AAA never notified…read moretill after firemen called CHP Auto care showed up and rather than drop the vehicle off 3mi down the road. made me call and borrow money from a client, pick client up drive to the bank w/client then back to my house to drop vehicle but not before they added and additional 320 for a total of 1320. these people knew Ladds canceled before we did...who canceled? and they act like they're doing you a favor.

I can't say enough good things about 831 Towing. I was completely stressed after locking myself out…read moreof my car, and they turned a bad situation into such a positive experience. From the moment I called, they were professional, kind, and incredibly fast to respond. What really stood out was how understanding and compassionate they were about my situation. They went out of their way to give me a discount on the lockout service, which helped me more than they probably realize. It's rare to find a company that genuinely cares about people instead of just making a quick buck. The technician was friendly, efficient, and had my car unlocked in no time without any damage at all. Excellent customer service, fair pricing, and truly good people. If you ever need towing or lockout help, I highly recommend 831 Towing. They earned a lifelong customer today!

Highly recommend this business did a professional job. The driver went above and beyond with his…read moreservice and recommendations. He provided my mom with support, comfort, and compassion during her stressful time. Thank you for your service and good looking out for the community!

My car got towed while visiting my active duty military sister. (I haven't seen her in over a…read moreyear). We left my car in the parking lot too long as we took her car to get lunch. Came back and it was gone! The owners were very respectful and everyone was helpful when locating my car. Thanks again!

Charged my parents 700 dollars cause they parked in a parking space that said no overnight parking…read more, even though my parents were parked in the afternoon for 3 hours . 2pm to 5 pm . These people are idiots

LITERAL life savers…read more my car broke down on 17 and they were there stat. Sebastian hooked me up -- thank you dawg! Professionals

DO NOT USE THIS BUSINESS. They are a total ripoff. They do everything possible to delay your…read moreability to pick up your car. They refused to take my credit card after my son lost his temper, they kicked us out of the office. When we came back the next day, they charged us 3 days of storage after having the car for under 36 hours. If your car gets there at 11.59pm, they charge you for that calendar day. They are rude and insulting on the phone because they know they have you by the short hairs. If you are in an accident, DO NOT let the police call you a tow because they will call this grifter company. Call AAA or anyone else if you can. Also, this operation is owned by the same people who own "lifesaver tow" in Felton so do not use them either. They have a contract with the local police who should be ashamed of themselves for elevating these thieves into a position of power over people who are already dealing with a bad situation.

Patient and quality professional help with state of the art equipment and quick help that helped…read morecleared vehicles in Felton that were not the easiest of pickups.

I called to get a quote and was given a lower price than another local towing company I had called…read moreso decided to have them send someone out to my rescue lol James arrived in less than 30 minutes and shared some info about flat tires that I did not know. He helped me by moving my car for me as I was too anxious to drive the flat closer to the truck to get it mounted. He worked quickly and then delivered me and my car to the nearest tire repair shop where he stayed on stand by to make sure I got things sorted out. Overall James was very personable which made a stressful situation less stressful and I appreciate that! I'd definitely recommend Gonzales towing and will keep them in mind should I ever find myself in need in the area again.

Excellent and fast service. I had a car in my yard that was not running and needed to be towed to…read morethe mechanic. I called AAA and within 1 hour Brent was at my property in the Santa Cruz Mountains. His tow truck was unable to fit into my yard, so he helped me attach a recovery strap to the vehicle and pull it out to the road. Without his help I would not have been able to get it off my property and to the mechanic. I would definitely use this service again.

Brent refused to tow my car because of it leaking a small amount of gas. CHP then came and told us…read moreit was able to be towed and the driver was "being lazy". I'm now stranded on the side of a highway in the middle of the Santa Cruz mountains because of Brent's "laziness". Wasted my time waiting for him when I could've been at home by now with any other tow company.

Riley was so helpful & friendly in getting our car unstuck from a pile of gravel. He knew exactly…read morewhat he needed to do to help. So appreciative!!

I had a fender bender. Some damage to my front right fender area…read more My friend tells me about Ladd's in Felton. I went in and got a reasonable estimate. I was very happy with the results. I recommend this shop.