Excellent Service! For me in real getaway and was able to…read morediagnose AND resolve all problems

I went to Music City to have the strings on my grandson's guitar fixed. People were very helpful…read moreand fixed the strings while we waited. My grandson even got a lesson on a mandolin while we waited. Nice, helpful music store.

There really isn't a more musician-friendly music store in Asheville, if not the entire southeast…read more Great selection of used instruments with a really high turnover rate, every time I go in there's always something new. Autumn is a class act business owner who will go out of her way to please her customers, and she also does fantastic instrument setups at unbeatable prices. I recommend this shop without reservations to everyone I know, and anyone with the slightest interest in musical instruments.

I've had Justin refret a vintage Gibson Les Paul and I performed live at the Grey Eagle in…read moreAsheville using his personnel dreadnaught model. Top notch craftsmanship and a trustworthy reliable person. Recommended for both new custom built instruments and quality repairs.

I had Justin convert my MIM Telecaster to an Esquire with the Eldred mod and do a long overdue fret…read moredress. All the work is impeccable. You can tell Justin really cares about the work he does. Wouldn't hesitate for a second to give him my business again.

I went in to Music and Arts to purchase some music. I was dubious at first considering the…read morereputation this company has for rotten customer service. I have not had the experience of purchasing instruments with this M&A company but my in-store experience could not have been better. A gentleman named Rick helped me find vocal music that I was searching for and never made me feel rushed or pressured. He was extremely knowledgeable and friendly. Class act. When I went to check out, another young man, (I think his name was John) checked me out quickly and was very friendly. The team there was professional and the store was beautifully laid out and clean. I found myself wanting to buy more stuff just because the store looked so nice and the staff was so easy to work with. I will go back to purchase more vocal selections as well as "stuff" for my music students.

LONG, True Story: I…read morehave been paying monthly for my son's trumpet from Music Center, now apparently bought out by the Music & Arts. So earlier in the month I received in invoice from the new company stating I was 3 months behind (pause... breathe... incorrect) so I called and spoke with a nice woman initially who said that account info was being transferred so it may take a few more weeks for my payments to appear on their records. I said ok I will call next week to make a payment. It was a pleasant conversation, hung up, felt ok. I call yesterday to see if everything transferred over and to make my payment, another rep stated that I had made a payment on 05/02/18 $35 charge and $96 on 05/16/18. (PAUSE) I didn't make either payment. So I explained that I haven't made ANY payments to the new company so how did they receive a payment? Who authorized said payment(s)? Riddle me this Batman. Now we have a problem. I am not on a direct draft, I pay with my debit card monthly that is not kept on file... or so I thought. The rep was extremely unhelpful so I asked for a manager, who surprisingly was unavailable at the moment and would return my phone call in 24-48 hours. Immediately hung up the phone and called the local store. Spoke with the sweetest gentleman who mentioned he had worked with Music Center for 38 years prior to the acquisition. I explained what happened and he was apologetic but said he was unable to assist because he TOO had to call the same UNHELPFUL and UNPROFESSIONAL customer service department. I informed him this is why people do not deal with big companies and prefer small, local businesses. He also mentioned that Quite a few people have been calling and he would pass teh information on. Fast forward this morning, hubs texts me and asks if I used the cc for a payment.... Nope... But now I wonder, was it for Music & Arts? Yes. Impossible lol How did they get that credit card number? Never used it to make payments. So, he calls.... Again, no direct response except the one possibility, "Someone must have purchased an instrument?". And yes, the Manager was again unavailable. She tells him to dispute it with the bank lol (Superior customer service). At no point did she ask his name, phone number, account associated. So, he hangs up and calls the bank and puts in a claim. Big corporations buy smaller ones in these silent acquisitions and decide take advantage of their local clients.

Excellent shop. ODave has an excellent selection of interesting used guitars and really knows what…read morehe is talking about.

I would love to leave a review but I sent 2 emails with questions over a month ago and they never…read morereplied. I guess the answer is NO. I will purchase elsewhere.

I am worry free when Steve is servicing my guitars. His work is the best and guaranteedread more

Steve is great. His setups are second to none. He's super knowledgeable and easy to talk to about…read morewhat's going on with your instrument. Can't recommend him enough. He does fantastic work.

Hey, what a great record store! My first time visiting. Excellent inventory across all genres…read more Staff is really nice. Thanks to Ryan for helping me sell off a bit of my collection. He was very accommodating, courteous and generous. Just a really cool store run by super nice people. I'll be going back on the regular. Thanks Harvest!

Harvest Records has a good selection of new, and used Vinyls. Also the vinyls are not overpriced…read moreand offers plastic sleeves on all used LPs. A good selections of Led Zeppelin, Elvis, and the Stones vinyls. All rock, country, metallic/hard rock and R& B genres are organized in sections. Also they have a smaller section of used CDs. I could have spent more time but had another appointment.

Orbit is amazing! Staff is incredibly knowledgeable and friendly, their book selection is the best…read morearound! I very unique reading options you cant find in other stores in the area. Lots of folk horror

I've heard great things about Orbit DVD from Reddit so I wanted to stop here while in town. The…read morestore itself is so fun to go into and browse. Tons of cult, classic, and art house films to browse from. And they had some really decent deals in store as well. Everything was very well organized and easy to find. I found a few things that I hadn't known were released as well as a few blind buys. They had a scratch and dent section with really great prices (and the boxes weren't really in that bad of shape). The staff were not that friendly, just okay. If I lived in the area I would definitely continue to support Orbit because physical media should always be available to people who want it. I will probably continue to purchase from them online - they run sales quite frequently which is nice - and I have heard that they pack their orders very securely to avoid damage during shipment.

The Best!!!! Honest, Great Work, Timely!! I went to Doug's…read moreShop and brought a SWR California Blonde to fix the Reverb Tank, and also clean up some pots! I dropped it off on a Sunday on the way to a gig, and let him know the urgency of having it back! He called me the next day on Monday and said it's Ready!!!!! I highly recommend Doug, he is awesome!!!

I had an excellent experience with Doug for my issue with my…read more keyboard amp. He determined that the problem was not with my amp and helped me to fix the problem I was having by sharing some very helpful technical information. I cannot thank him enough ! Bill C