This hospital is a scam! I called letting them know I was traveling but that my dog had a sudden…read moreabscess appear on his sternum. I asked if they could look at and treat an abscess. They said yes so I drove right over. The "vet" is incompetent. He barely wanted to touch my dog. He looked at him and said "I don't see an abscess" when there was a softball hanging from my dog's stomach. Picked my 70 pound dog up to show him and he asked in a very condescending tone "what makes you think it's an abscess?" I explained my reasoning and knowledge and they let me know that they will only do a fine needle aspartate+cytology and the results would be back in days. Remember that I'm traveling and will not be anywhere in the area. I asked for a lance and flush because I was concerned the rapid growth will cause a painful rupture. He says no, that they don't "have that capability" and that yeah, it will just rupture probably. Did not tell me the "exam" was an asinine $65. Drove all the way to Fresno. Guess what. It was an abscess from a spider bite. Lanced, flushed, meds in record time. Save yourself the time and money from this place as you will get no actual solutions, even when they tell you on the phone they will. I want my $65 back because they didn't actually do anything. Also, should have listened to my dog, he did not like this vet at all.

Very nice people, however, animal care dosent seem to be prioritized over money. While waiting a…read moremonth for a surgery date, I called to verify my care credit payment method, the receptionist was unable to tell me then that they did not accept care credit. I was told I'd receive a call back, and never did. This veterinary office is listed on the care credit businesses, but they don't accept it because they are charged to use it. Approcomitly 600$ estimated for the surgery. To top it off, the only "help" i was offered was to buy the antibiotics without the surgery. Making them money and doing nothing for my pet, Dr. Pudlow even explained to me before that antibiotics wouldnt help until the surgery was done. A month of important time wasted, now to find a vet office that's focused on animal care and not just money.

The owner Mo was so nice after I explained that my Yorkie Buddy needed a haircut due to stickers…read moreshe had me come in the next day. She did an AMAZING job, The groomer I usually go to had closed her shop ~She is so sweet and caring my dogs just loved her. She also trimmed my Chihuahuas nails Mo was so gentle that Bella didn't even try to nip her . Her prices are low I paid almost double in Fresno for just a trim! Mo did an AMAZING job he looks so darn cute with his Halloween scarf. I live almost 3 hrs away one way she totally worth the trip she is a dog groomer who I feel comfortable with and trust test watching her with the other dogs and mine, a rare find these days.. It lis like I found the perfect place.

I sent my dog here multiple times and was satisfied but the last time was a nightmare. I have an…read moreolder dog who gets skin growths. When my husband brought our dog home from this groomer, he was bleeding on his back. She had clipped off the growth! I understand accidents happen but she never even mentioned it when he was picked up. It became infected and I had over $300 in vet bills all due to this groomer's negligence.

I want to start by acknowledging that euthanizing a pet is already one of the hardest decisions a…read morefamily can make. We were in an incredibly painful situation, our dog had bitten our daughter in the face twice and needed to be euthanized for her safety. We had adopted him from a shelter, and finding a compassionate, affordable option was not easy. Shelters were at capacity, the SPCA quoted over $500, and other vets were similarly overpriced. We called Northpoint, received a price over the phone, and made the 45-minute drive from out of town, already emotionally drained. What we experienced once we arrived made a devastating day so much worse. First, upon arrival we were informed, for the first time, that we needed to bring paperwork from the shelter where we adopted our dog. No one mentioned this when we called. Staff attempted to contact the shelter themselves, said they couldn't reach them, and then told us they might not be able to help us at all. My husband had to get back in the car, drive to the shelter to retrieve immunization records, and return, adding significant time and stress to an already traumatic experience. Second, when we were finally seen, they quoted us a higher price than what we were given over the phone. They also attempted to add an urgent care fee, claiming we had been given an urgent appointment, which was not true. My husband had to push back just to get them to reconsider. When he mentioned the original price we were quoted by phone, staff told him there was nothing they could do. We were grieving. We were exhausted. We had already driven nearly an hour and a half round trip for paperwork. And Northpoint chose that moment to add surprise fees and dismiss our concerns entirely. It felt like they knew we had no other options and used that against us. I wouldn't wish this experience on any family already going through the pain of losing a pet. If you're in a similar situation, I'd encourage you to get everything, pricing and requirements, in writing before you make the trip.

Dr Chege has such an amazing bedside manner for your pet! The customer service is amazing. They…read moreare so friendly and helpful. So glad we switched to come here.

Taking my pets here for a couple of years.. great staff & Drs. Reasonable pricing as well …read more.. Thank you .

Went to get an injection for my dog's itching but since the pills work pretty well I declined the…read moreshot as it was $224. Whatever. The problem was with the staff when I requested that they call in a refill for the pills that were prescribed on our prior visit. They wanted me to call the online pharmacy and inform them that his weight had changed a little. When the receptionist called me and asked me to call the pharmacy with the updated weight, I said, "no don't put me in the middle of this since you have to call anyway. She said ok. I got a call back from her a little later informing me that it was my responsibility to call the online pharmacy with his new weight. I could not believe what I was hearing so I indulged her lazy a and called the weight in to the pharmacy. I think the Dr. is very good as are the other employees I have encountered on other visits. This receptionist just gives the business a very bad name because she is so lazy. I would like to speak with Dr. Keller as this employee is bad. Because this medication is weight based, she would have had to give them his weight. I cannot think of a bigger waste of my time since she had to give them the weight anyway. I would think she needs some remedial training at least if not fired.

Love Julie and her instant warm welcome when you walk through the door every time! My two huskies…read morehave never looked better! Julies positive vibes have made us regular customers. Awesome place

The Bark Avenue Dig Salon has been a favorite of both of my dogs for years. I find that the fees…read moreare below what I've seen elsewhere. Most importantly, the owner, Julie, goes out of her way to insure that the dogs are happy, well cared for, free of stress and wonderfully groomed. And, the two dogs I bring in absolutely love going here to get their monthly grooming. When I tell them we're going to Bark Avenue, they explode with excitement and bolt to the car. It is obviously a high point in their monthly routine and has never happened with any other past groomers. Making certain that my dogs are happy means everything to me. Bark Avenue has never let me, or any of my past or present dogs down. I cannot imagine bringing them anywhere else. Just one other thing: They come out looking great!

I think they are closed. Took my deposit and when we showed up no one was there. Called, texted and…read moreemail. No response.

DO NOT bring your dog here. There is zero supervision. They lock the dogs in a hot garage all day…read more There is only a worker there in a morning and afternoon for check in and out and there is nothing on their site that says no supervision. Absolutely unacceptable!!!!!!!!!!!!

Becky with Grow up Pup is an excellent trainer and pet sitter! We purchased her puppy package which…read moreincludes weekly in home lessons, with homework to do throughout the week. She is diligent in her lesson plans and is a reliable trainer. She has also petsitted for us several times and stayed in our home with our dogs. She maintained our house so that it was clean upon our return. She kept the dogs active, taking them on playdates and/or walks daily. She loves her pets as her own! Becky also is great to pick up dogs and take them on socialization dates, which has improved our dogs listening and interacting skills. would highly recommend!

From the owner: We offer private in-home lessons for obedience, behavioral issues, leash reactivity, and specialize…read morein puppy development. We hold a puppy training day camp once a month as well as playgroups for socialization.

Wonderful service. My 4 cats get very well taken care of. I've been a client for about 3-4 years. A…read moregodsend!

Jenna is incredible. She knows a lot about dogs, and they naturally trust her. My three labradors…read moreare ALWAYS excited to see her. She provides great tips about their health and often does extra things I never ask nor expect while she cares for them. She is a true dog whisper in every sense: she has a commanding authority they immediately respected, and she treats them with love as though they were her own dogs. I trust her completely with them, and I am highly protective over them since losing my first two to the parvo virus. I might legally own these dogs, but someone like Jenna has made their short lives even more joyful during her visits and has become a major part of their limited interaction with humans outside my immediate family.

I had the pleasure of putting my dog "Toast" in Justin's care for three weeks. I was planning on…read moretraining my dog from the start, but lagged. My wife and I bought a camper van and plan on doing some week long trips and maybe longer. I wasn't confident that Toast had the skills to deal with dogs when they approached. I needed help! Off Leash K9 Trainer Justin was just what we needed. He was professional and has a personality I was looking for to help Toast. Toast is a mixed breed and has quite a "personality". I was in over my head at first. Not! anymore. After 3 weeks with Justin she has turned into a very responsive dog. Follows commands. Isn't aggressive towards dogs on the street anymore. It was so embarrassing to walk her during the day. I resorted to night walks. When I met Justin after her time in training he helped me understand Toast better and couldn't be more pleased with the dog I have now. If the training didn't work she was going up to adoption. Cruel? I know. We can not rave enough about the experience we had. If you're in the same boat as we were, it's worth every penny! "5"

Had a great experience sending our dog for the two week board and train. Our trainer Justin…read moreaddressed all of our concerns, answered all our questions and responded very quickly. We've had our dog back for about a week now and she is listening so much better. I've been able to take her on walks with a stroller, no pulling or tripping. She's been more interested in our kids petting her and playing with her. Overall very happy with the training and happy we had Justin as her trainer!