Ron Schilling, the business owner, "head chef & bottle washer," and experienced worker . . …read more continues to raise the bar on customer service, professional work ethic on site, providing solutions and delivering results . . . while simultaneously respecting the client and respect for his profession. He answers each & every question I pose, while offering insights to possible alternatives available to me. I appreciate that. ((( I have worked with Ron in the past, and now again in the present, and will absolutely continue to do business with Ron regarding anything plumbing in the future . . . ))) ((( oh, and Ron's invoicing is very clear as to what was the job, the time worked, equipment used and any materials needed . . . easy to read, understand and easy to make one's payment online . . . ))) con una sonrisa Tony Fryer

Impressive business model: don't show up - TWICE,  ignore the client, then try to reschedule at a…read morehigher rate. This plumber missed our scheduled appointment - TWICE with no call, no text, nothing. He ignored my calls--until I dialed from a different number, and suddenly he was very available. Funny how that works. There was zero apology for wasting my time. Instead, he kept pushing to move the job to Saturday so he could charge an extra $75 per hour in weekend rates. Apparently, accountability costs extra, too. I was quoted 1-2 hrs to get this job done. He sent an apprentice who clocked up 4hrs. This kid simply didn't know his stuff, and then threw his tools down and announced that he didn't like the conversation we were having at the breakfast table ( about drugs and children), and if we continued, he was going to stop work and walk out. Nice. My birthday snow weekend was ruined due to constantly waiting around for these guys.. Buyer beware - This crew is always pushing to reschedule to weekend rates so they can charge $75/hr + they take longer than quoted. Two separate real estate agents confirmed they are well known for doing this. If you're looking for reliability, professionalism, or basic courtesy, look elsewhere.....

I removed a sink from our master bedroom, and there were three pipes through the floor that needed…read moreto be removed. I left messages with three local plumbers I found through Yelp, and Sweetwater called back in less than 24 hours (the other plumber called back in 3 days, the third not at all). Our condo shares water with the entire complex, so Sweetwater coordinated with the local management to shut the water off to the entire complex and perform the job. The job was handled professionally and for a very reasonable fee. He capped the plumbing under the subfloor and checked for leaks after repressurization. I am very happy with the work that was performed and the total cost was very competitive

We had the Frozen Pipes syndrome during a very cold week and though our pipes have never been a…read moreproblem previously, it was definitely an eye opener to not have your water running when you wake up! I called and they were very nice on the phone but mentioned that they had lots of calls that morning, though they would come by and make sure they couldn't fix it quickly in about an hour or two. Sure enough, they arrived when they said and they stayed longer than they said they would to be sure we had our water running again. I highly recommend these guys as they were polite and courteous and go the job done before it was promised. In a town of flaky folk, these guys shine and shine brightly.

We came up to our Mammoth Lakes home only to find our dishwasher was not draining. I left a message…read morefor Phil and he was prompt in getting back to us and saved us just in time for Thanksgiving dinner!! I cannot recommend him enough. His professionalism and knowledge is top notch!!

Phil responded quickly to the telephone call and showed up the same day to assess the problem. He…read morecame back the following day to finish the job. He's knowledgeable, pleasant, no nonsense and charges fairly.

Rudy was terrific helping diagnose a leak issue ( he came within 15 minutes of our call on a…read moreSaturday) in our downstairs guest room beneath the kitchen, and then installing the new dishwasher, which was the culprit of the leak issue. He does all his work with a smile and positive attitude. Would recommend Highland plumbing for all your plumbing issues! Responsive , on time, competent, and nice personality to boot!

Tarek and his team are fantastic to work with. He is incredibly dependable and delivers great…read morequality work on time at very fair pricing. He is super responsive and finishes the job as promised on time. We had trouble with our contractor, and when we decided to go solo, Tarek of course did all of our plumbing, but also helped us setup a network of super reliable trade specialists. We would not have been able to complete our job so efficiently, if it hadn't been for him

They are basically same day and they really know what they are doing! They can meet all plumbing…read moreneeds! A real 5 star company!

Justin answered my call on the first try. He listened to my problem and Tod me when he would be…read morestopping bye. He called 15 minutes in advance and showed up when promised. He quickly resolved my issue and tweeted a few other things for a very fair price. This is the third time I have use Fast and Fair. They will always be my first to call fo any plumbing issues.

Probably the worst plumber I have ever worked with. We should have known when every other plumber…read morewas backlogged, Dominick was immediately available. His work, replacing a pipe under our sink only complicated matters and caused flooding in our kitchen. It was interesting that he seemed not to know what to do, had to borrow $50 because he said his credit cards were maxed out and go back and forth to the Do-It Center. He was sloppy and frustrated. He agreed to a full refund when we had to call in the experts, Mountain Plumbing, to repair Dominick's work. Then he welched and only refunded 50%. I am now going after his contractor's bond. As we learned, locals refer to him as "Dr. Disaster". Stay away, it's worth the wait for a competent plumber. Drain Doctor, Dominick was horrible and caused a lot of damage. He has since been removed from the recommended plumbers list at our condo complex.

I have to agree with the other review on here that Nick and his team are definitely great at…read moregetting the problem solved. On my last trip up to Mammoth there was a major issue. We had sewage get frozen in the main sewer line. This caused a backup and that was definitely not pleasant to deal with whatsoever! However Nick was able to get someone out to the cabin fairly quickly after we had discovered the problem. We didn't know what the problem was at that point, so we started by snaking the drains and were unable to get to the issue. We then went to look for the main outside the cabin and dug down to it. This is when we realized that there wasn't a cleanout installed. So we set a time for the next morning. Pro Tip: Repeat customers get a 10% discount. They arrived on time as agreed (on a Saturday morning no less) got to work installing a cleanout and thus we dug out a good section of the main to be replaced as well. By our having dug the dirt for the plumber we saved them digging it out at an extravagant rate. Yay for saving a few hundred bucks! They installed the cleanouts, reconnected the pipes and knocked out the ice all the way to the sewer in the street. Pro Tip #2: Visa, MC only for charge cards, cash preferred. This was a Godsend as we had been unable to use the toilets, showers, drains, for about 24 hours. Consequently we were super happy to get clean and not have to grab a shrub or run into town to a restroom. The price was reasonable for the work that was done. Therefore I recommend this place if you need some plumbing help in Mammoth or its surrounds. They are johnny on the spot.

We had him out twice to our condo remodel. He did the plumbing in the bathroom first. We had him…read moreback to do the gas lines later. He showed up injured and my husband had to help him to do the job. Actually my husband had to actually do all the physical work. And then he full popped him for the cost of the job. Nice. While we remodeled the other bathroom the manager of the complex pointed out a leak in the garage where the first bathroom was. To make a long story shorter, with everyone using the finished bathroom, what was apparently a small leak became bigger. Mark did not accept responsibility for his work. He did show up to re-do the joint after a video was provided but did not think he should pay for all the labor to tear out and replace the brand new tile. I mean he seriously thinks he is not responsible. I guess the bathroom fairy poked a hole in it. Leaks happen. You fix them. But you should have the integrity to stand by your work. That is why we hire licensed contractors.

Our hot water heater has been acting up since friends stayed over at thanksgiving and I've been…read morehaving to reset the breaker on it. Over the phone we had a recommendation to replace the whole thing. We happened to catch mark in between jobs and he was able to swing by and recommend just replacing the thermostats in it. As the heater itself was in good shape. Mark has some at his shop and a few hours later we had it good as new! Thanks mark!

I've had Howard work on plumbing issues for me twice in Mammoth, and both times he has exceeded my…read moreexpectations. He is incredibly knowledgeable and ensures the job is done right the first time. I was impressed by how he oversees his apprentices, patiently guiding them and maintaining high standards throughout the process. It's clear that he takes pride in his work and values quality. If you're looking for a reliable and skilled plumber in the Mammoth area, Howard is the one to call. And remember, be kind to the local contractors and small businesses. Kindness is free! Thank you, Howard, for your excellent service! #SupportLocal #BeKind

After Howard scheduled the appointment to fix my dishwasher leak, he simply didn't show up and…read moredidn't contact me to say why. I guess the job was too small?

Cant give zero stars. I would never hire a company that isn't even smart enough to clear the snow…read moreout from obstructing their taillights. So, no brake lights, no turn signals, cutting off people like he was Mario Andretti. There are alot of plumbers in Mammoth. Avoid these guys, can you imagine how they would treat your home? Good luck people.

Do do not do business with these people and do not join any of their service club plans. Their…read moreservice club is simply a way to get into your house and sell you things you don't need. I bought an air conditioner in June 2019 that was reasonably priced, but the rep snuck a club membership into the deal for $99 a year without making it clear what it was. I decided to just let it go and take advantage of the inspections offered in the plan for a year. When the heating inspection guy came out a few months later he told me that my ignition sensor was bad and really needed to be replaced, though the furnace was working just fine. He told me I would be sorry if I let it go and ended up without heat in the winter. If you don't know, ignition sensors can be had on Amazon for 5-15 dollars and any amateur can install one by in 5 minutes with the help of a youtube video. He handed me a quote for $475 - this for a $7 part that would have taken him 3 minutes to swap out. He also mentioned that my furnace that had sat were it was for years needed to be rotated 90 degrees to pass code, which is also an absurdity. As if all this wasn't enough, I just noticed that Deans had recently charged my credit card another $99. You see, the club is a permanent thing and they will continue to charge you $99 as an device to get into your house and attempt to rip you off as long as you allow them to do it. Avoid this company.

ZERO ACCOUNTABILITY from this company. It makes sense after reading the experience the poor lady…read morehad after a tech killed her cat. This company ripped out my fence with no permission to access a shut off for a neighbor. The fence still has not been fixed and they just left it in pieces on the side of my yard. I was away at work getting ring alerts of people walking up and down my driveway and pulling apart my fence. To top it all off my pregnant wife came home to the water turned off. The company was closed and I had to have a neighbor come and turn my water main on while I was still at work. I've used this company twice and both times felt they overcharged for the material they used and the work was sloppy. Do your research plenty of other companies in the valley who do great work.

I try to only leave positive reviews, but we had a lot of things go wrong that led to us being…read moreovercharged. Our heater which is brand new, warranty until 2028, stopped working shortly after we purchased our home. Got a diagnosis from Bishop Heating and Air, but they had a long wait time for getting the part installed, so we went with Dean's. I relayed all info - already had a diagnosis, using our warranty which is good until 28', gas valve needs replacement, don't need Dean's to send someone to diagnose, we just need the part ordered and installed. They sent someone to diagnose, which I repeated again, that we did not need. After they got the part, tech comes and installs the gas valve and says "they don't usually change the shape of the part unless there was something wrong with it from the manufacturer" to which I respond, "well I'm happy it's covered by the warranty". Long story shorter.. They tried to charge us for the diagnostic appointment (which literally never happened, no one showed up, it was a phone call of me telling them we only needed an appointment to install the part). And they charged us for the $300 gas valve which I had repeated to two of their employees was warranty work. I explained the situation and had to argue my position. They took the service charge off for the appointment that never happened (which was written on the bill as if he had shown up), but insisted that I never told them about it being warranty work. I asked to speak with the owner multiple times, and asked that they have him call me. Never heard from him. We feel scammed. We recommend paying attention when businesses have an unusually high rate of bad reviews. We will not use Dean's again and we send anyone we know elsewhere.