Frank Ferguson's Testimonial…read more Frank is an 8.5yr young albino, deaf Great Dane. We rescued Frank when he was 4 months old from a breeder who no longer wanted him because his hearing and possible vision impairment. Frank has always been a playful pup and when we started realizing his older brother Leroy was showing his age and not being as playful, we decided to adopt Frank a brother/companion he could play and bond with. That's when Tom, a piebald great dane came into our lives. The plan worked out great, they became instant brothers and played all day/every day. After a couple of years Tom grew a great deal and playtime started becoming rougher and unfortunately Frank injured his rear right leg. We took Frank into The Animal Care Center of Castle Pines to meet with his doc, DR. Johnathan Quint for radiographs and he referred us to an orthopedic specialist in Colorado Springs for further diagnostic evaluation. The doc in Colorado Springs took some more radiographs of Frank's leg and assumed Frank may have injured/torn his ACL and suggested us doing a TPLO on Frank. Frank at the time, was favoring his leg but he would still apply pressure/weight bearing to the leg. He only favored it on strenuous occasions. It was not a complete tear, to where he was not be weight bearing at all, it did not get to that point. So, we decided to opt out of the TPLO at that time and try some more alternative routes. Then, we decided to go to The Animal Care Center for his rehabilitation and it was the best decision we could have made. The staff at the clinic took so much time and care into Frank's injury and were such a great deal of support for my husband and I through this journey. Throughout a two year span of PT, laser, treadmill, swimming & massage, Frank showed a lot of improvement and just loved all the attention, affection and peanut butter Kristen and Kelli would give him. Frank would get so excited to come to every appointment! Frank came in for a follow up appointment with Dr. McVicker and the conversation of Stem Cell Therapy came up because of the flyers they offered in the exam room. Dr. McVicker thought it would be a great idea to explore all our options and informed us of an orthopedic doctor (Dr.Gaynor w/Peak Performance Veterinary Group) that specializes in stem cell therapy. So, she set up an apt with us to come by for a consultation with Dr. Gaynor. We met with Dr.Gaynor, Dr. Bartling and his assistant Holly in July 2018. They all were so fabulous. They spent an abundance of time with Frank and us, examining and going over all our options. We all decided as a team that stem cell therapy could improve Frank's quality of life and pain management, so we figured we would give it a shot. Two weeks later, we had his stem cell therapy treatment done. The staff at Animal Center, Dr. Quint, Dr. Gaynor and VetStem Biopharma were extremely helpful during this process and made it unbelievably stress free. It was actually a piece of cake! It took less than 3 months for Frank to start showing signs of improvement, major improvement! Actually, Frank was acting like a puppy again. His energy level went up, he became more involved and interested in daily activities. He started playing with his brothers again, he rebuilt his confidence with stairs and jumping into the car and on the couch. Most of all, we have not seen him limp once since his stem cell treatment 4 months ago. He truly is back to his old self again, but 3 years younger!!! We have been bragging/educating as many people as possible about the treatment Frank has gone through and explain how life changing it was for our pup Frank and ourselves. Truly was a great decision! We can't thank the Staff at Animal Care Center or Peak Performance, VetStem Biopharma enough for improving the quality of all our lives, especially Frank. Love all of you tons!!!! XO Sincerely, Frank, Andrea & Mark Ferguson

My senior cat was suffering from advanced arthritis and was in a lot of pain. I was referred to…read moreDr. Gaynor by my regular vet for advanced stem cell therapy. It was not a fun process to go through, having to put my senior cat under general anesthesia (always risky) for the fat sample extraction, but in the end, it was totally worth it. The stem cells are injected, and then it takes approximately 90 days for the full effect of the treatment. I waited until 4 months to do this review. The treatment was successful for my cat and it has made a big improvement in the quality of his life, as he has much less pain and more mobility, and is generally more like his old self! Dr. Gaynor has another veterinary partner that he works with to perform some of the procedures. There was a bit of communication breakdown in regard to my cat's previous veterinary records and his negative reaction to certain medications. But overall, I was very happy with the experience of working with Dr. Gaynor. He was available by phone for our numerous questions beforehand (we don't live in the area), and in person provided additional information on what to expect during the process. He followed up to check on my cat's status at various stages. I am so thankful that he was available as an option for us.

Dr Pierce and his staff are exceptional! Dood stayed 2 days with them for intestinal issues and a…read morepossible blockage. He is also a seizure dog, and ended up having one while there. Dr Pierce personally handled him and administered medication to stop the seizure. They went above and beyond in taking care of Dood. Pricing for his care was also very reasonable! Thank you all for taking such great care of our boy!

We scheduled an appointment 5+ weeks early to have a travel certificate completed to fly out of…read morecountry for 4 months. We called extra early to make sure Dr Pierce is USDA accredited and were told he was and told to "bring documentation with for him to sign..." At 6 pm 13 days prior to our flight and 7 days before our appointment day, we were left a voicemail telling us we have to go through another company for the paperwork because it was a liability for him to do it any other way. Travel certs are done only by USDA certified vets and it can be done all online and is recommended. Today I called another vet to learn our trip will not be possible to travel on the dates we planned to travel. We have to wait 18 days, change our transportation, home rental, flights and find a place to live for those 18 days as we've planned this entire departure to a T already. Due to this avoidable error, our dog, which is a service animal, would have to be quarantined for 2 weeks upon arrival to Costa Rica. No way!!! He's not built for that! This is why we contacted dr pierce's office more than a month early, and asked all these questions in advance to make sure he and we were ready. 6weeks ago I was on hold for 5 minutes waiting for the tech whom answered to ensure Dr Pierce was USDA certified, but I think I was lied to. Today at the vet they told me he isn't listed as an USDA accredited vet on the USDA site. It's quite obvious no one knows how to be honest with clients and will rush you off the phone without hearing the actual questions at hand. Today we learned our trip is canceled due to Dr Pierce's and his staff's incompetence and dishonesty. I don't think they were intentionally negligent in this but they were not supportive or this wouldn't have happened. This will cost my family thousands. I'm a disabled vet on a fixed income moving out of the country but now we get to spend 2 weeks in a hotel bc we're moving out of our home because now we're waiting for a vaccine that Dr pierces staff could have told me I needed. It must be done 30 or more days from travel. Obviously our travel was in 13 days. Reading another review I am mortified. I almost had my dog's teeth cleaned in Feb 2024. He's 8 lbs! I am so sorry to the folks who lost their cat during a routine cleaning due to additional preventable negligence. Dr Pierce misdiagnosed my dog in Jan with a salivary mucocele that upon second opinion-after being scared to death for 2 weeks- due to the prognosis, it was a simple benign cyst that resolved on its own a few weeks after the visit and recommended risky surgery. Today dr pierce called me and argued that his staff wouldn't have told what they told me as it's a liability. Laughable response to your laziness and incompetence. Do not go to this vet! Super untrustworthy.

My first visit to the business. I just got a new puppy and wanted him checked out. Bonnie the vet…read morewas incredible! The way that she handled my puppy and the information that she gave me was very valuable. I definitely recommend this place. Gary J.

Don't bother. Convenient location is only reason people return. Previously only would go to get my…read moredog's nails trimmed since she's skittish (aka panics), after they failed to inform me about options for treatment with my previous dog's heart murmur. Turns out she was beyond repair when the Willits Vet Hospital offered switching up meds, further cost-effective tests, etc. Carbondale only offered a $600 procedure before would adjust meds or to allow my dog to pass on. Unfortunately, that's what happened. Agree with other reviews that practice is limited in expertise and is lacking in professionalism. Now, Carbondale is charging an additional office fee for all visits. I wasn't notified prior the $11.80 nail trim is now 3x because of an automatic 30-min visit charge (took 15 mins to pay over the phone, drop off and pick up the dog, and that's being generous). One thing to admit mistake because it's a new policy and didn't mention when booking, but they wouldn't refund when I asked. INSTEAD: Willits Vet Hospital is helpful and straightforward. Birth Tree Animal Hospital in GS uses natural options and is great with pets.

SUCH AN AMAZING health center. My dog loves coming here,…read moresuch an enjoyable experience every time. The staff truly cares about your pet. + they always have her name written on a cute little board when I walk in for her appt. Love RED HILL!

Red Hill nearly killed my cat…read more The "care" at this facility sent my loved 13 year old cat to the V.R.C.C. Emergency Hospital, starving, malnourished, dehydrated, and hanging on by a thread. Here are the facts: - Red Hill never read my cats previous medical records. - They repeatedly dismissed our urgency to diagnose and treat our cat. - They took an entire month to run basic tests (I.e. bloodwork, fecal analysis, etc.) - They placed him on a strict diet for 8 weeks which HE WAS NOT EATING and ignored his severe weight loss. (He has always been healthy at around 10-11 lbs and was 7.95 when we got to the V.R.C.C. in Englewood.) And finally, - They claimed that "the lack of doing anything to help our cat is not negligence." I would recommend to anyone considering this facility or currently being seen at this facility, to run as fast and far away as humanly possible. This place is a disgrace to veterinary care, and it is astonishing that they are still allowed to practice medicine of any kind. 1 star was an obligation as a review cannot be posted without a rating. I also want to add that I have nothing to gain personally from posting this review. My only goal is to share our terrifying experience, so hopefully nobody else EVER has to endure what we did.

Great common sense veterinary services for our dog at a reasonable price. All questions thoroughly…read moreanswered. Highly recommend.

I took my 13 year-old dog there for a check up, shots, and a nail trim. I have never experienced my…read moredog so calm before during and after his procedures. The staff was efficient and kind. The setting is very comfortable and relaxed.