I cannot put into words how disappointing this experience was. There was the initial meeting (aka…read morethe sales pitch) where David stated he is always on time and always cheaper than everyone. He quoted $1600 to run water lines from a soon to be installed water heater. I had a small project at another house that needed to be done first. Two visits from quality. The first David was an hour and a half late. Showed up and looked, quoted $250-270 and left but first made the comment he would count the visit as a free estimate. I had no reason to believe it wasn't a free estimate as all plumbers give that. Then the second visit, again over an hour and a half late, I text and asked when I could expect them. I was told one of his workers should have been here already. No notice, no update and certainly not notified this random stranger would be appearing at my door. Job was completed and the price tag went up. AFTER the fact I was notified. This morning I was supposed to have the original desperately needed plumbing completed. (It's been scheduled two weeks). I get a message saying he forgot to add in $180 For an install of the water heater. Then he tells me he can't remember job after job because he has so many. Before I can answer his barrage of text defending himself and explaining how his mistake yet again couldn't possibly be his fault, he left us hanging saying to go find another plumber. I hadn't said a word at this point other than questioning the charge. The comical part of all of this is that I live in Pulaski. My very first contact with him was asking if he serviced Pulaski. His answer? Yes. In his text rant today he advised I was pulling him 45 minutes out of his service area to give an estimate and because of that I should be grateful because he'd saved me money. My husband text him this morning from a different number and asked him if he serviced Pulaski... once again "yes". Which is it? Yes or no lol. (this portion of my review which was an opinion as opposed to facts as the rest of my review entails has been removed after receiving a threatening letter from a Blacksburg attorney representing David insisting I remove my negative comment. As David indicated this is a review site that he subscribed to and I am in fact giving a review. The service was not great and therefore the review reflects that. My response to his response: Regarding his response, since he chose to "out" me and call me by full name, something protected by this very site, I will respond to his claims. David never did any of the work for me. He sent over an unlicensed employee that earned wages of $14/hr. His claim of me only paying $300 for six hours (hours are not correct) seems substantial vs the $84 he would pay his employee for this same time period. He claimed I was so satisfied that I asked for other work. In fact the only other project we had discussed was on 9/12/2019. Two months before the single service provided was performed. I did in fact ask the gentleman that helped us if he was licensed if HE would consider further work, not David. David stated he never refused me any work when his exact text message was "Pulaski is a very long way from my service area. I spent over 45 minutes driving out to your location. I spent over an hour giving you a free estimate which I normally do not do. Then I spent another 45 minutes driving back to my main service area. I have already saved you money. I would like you to go ahead and find another plumber. Tried to add money to the estimate that was not written up: not only did David tell me it was absolutely necessary to get a water heater but told me for $1600 he would attach multiple lines to it to plumb a new bathroom. He told me to purchase a rheem performance 40 gallon water heater in the amount of $364. Not only did I purchase this by his direction but an additional $400 in supplies to complete the discussed projects.ordered .payed for. and waiting for the plumber that never came. David commented that my comments hurt him deeply. I assure everyone reading this that being promised punctuality always and told he always sticks to his quotes and then being left hanging multiple times, multiple quote changes and ultimately searching for a new plumber hurt me. An apology, a compromise or anything else that one could have expected from the "best plumber" could have left a better taste in this reviewers mouth but the facts stand. David chose to take a legal response.

David was able to schedule a shower repair on short notice, saving me from not having a working…read moreshower for my mother-in-law over Thanksgiving. His associate had to do more work than anticipated when there was no access panel and the wrong (non-copper) piping. David came to the house from an emergency plumbing job to ensure that I got to a work meeting on time. I had a great experience with Quality Plumbing Services.

I highly recommend Truslow Plumbing and Home repair. Greg and his team are prompt, polite and…read moreprofessional! Most importantly they're dependable and honest. They say what they mean and they do what they say. What more can you ask? They are very knowledgeable and their pricing is fair. If you need plumbing or home repair work, contacting Truslow Plumbing is a no-brainer!

From the owner: In Business Since 2023 Go with the flow & call Truslow…read moreTruslow Plumbing, LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

Have enlisted their services twice in the past year, all projects were completed in a timely and…read morethorough manner, thank you!

They responded to my need quickly, showed up when they were supposed to and fixed the job for a…read morefair rate while letting me know the cost before completion.

Got a hot water heater put in $1,200 thought it be professionally it was rigged up like I got the…read moreguy done street to do it. Horrible water pressure and one of the workers pushed my brick in on my foundation and said he could fix it for me at his other job. I told him to push it back out he did not 1 and done for me.

From the owner: We are a full service plumbing company..read more

Excited to write a review for Walker's Plumbing. Starting with Alexander working the phones and…read morethen of course Michael and Freddie (sorry I think that name is wrong) who responded to perform the work, I found the team to be extremely effective, patient, and professional. Michael in particular took the time to honestly evaluate a couple work items that ended up being unnecessary. Looking forward to working with Walker's Plumbing again for our next job.

After several issues with my main sewer line, the crew from Walkers replaced it in a timely manner,…read morekeeping me well informed during the process, and even re-seeding the area of my yard that had to be dug up. I'm very happy with the service provided by Mike and his guys, and their prices are very fair compared to other plumbers I have used. I will not hesitate to call them for any future plumbing issues that I have!

The AC unit at our new home was making noise, with a summer heat wave coming. We contacted Baker…read moreHeating and Air. They were available right away to take my call, and scheduled a service visit within a week. We opted to purchase the 2x/year service package. The service person changed all the filters in the house, and diagnosed a failing part on the AC unit. He said the part would last awhile longer, but we decided to replace it anyway to avoid a summer emergency. The service person was knowledgeable and courteous. We will continue working with with them in the future.

Called early on Monday, Baker responded that PM to survey & do what they could on 38 year old unit…read more Good advice & quick service !!!

Used Yelp to get quotes on a one drain cleaning at 9:30 am, got a response at 10 am. They said they…read morewere in the area and could drop by and evaluate the issue. They were here within 40 minutes, wrote us a quote cleaning the drain and installing a clean-out T in the basement pipe to make it easier now and in the future. They had the slow drain issue cleaned out, installed the clean out T by early afternoon and were done! Price was reasonable. We will use them again if needed.

From the owner: Plumbing Champions offers emergency plumbing services for residential and commercial properties in…read moreRocky Mount, VA. Trust our licensed plumbers for quick, reliable solutions at honest prices. Contact us today!