I cannot say enough good things about this company and the wonderful people that work for them. I…read morehad issues with my sump pump and they arrived in a timey manner and fixed it right away at a fair price. I had another issue with it a couple weeks later due to it not shutting off. He arrived in 15 minutes and fixed the issue. Do not hesitate to call this company. I will only use them from now on for any plumbing needs.

I had a toilet that kept clogging up and a broken toilet flange. The plumber whose name is Greg,…read moredid a an super awesome job. He was professional, personable, and knowledgeable of the problem. He was able to fix both issues in a timely and professional manner. The cost was very reasonable. I would highly recommend "Mr. Rooter of Wheelersburg".

hired Mr.Morgan to replace the sump pump in my basement, was very professional with any concern I…read morehad. Even went above what I originally had requested for just a sump pump replacement, repaired the sink in my basement as well. would highly recommend Mr. Morgan to anyone needing plumbing repairs done.

My mother hired I-Town Plumbing for a straightforward small bathroom job. Mr. Morgan was 100% paid…read morefor the job but did not complete the work. My mother believed Mr. Morgan when he said he would return to finish the job. She believed him because he said he was a christian man. It's wrong to take advantage of people. It's even worse to fail at the thing you are hired to do. I'll be reporting him to the Better Business Bureau. My opinion is to avoid using this man for your plumbing needs, and at a minimum if you have no other option, don't pay him a single dollar until 100% of the work is done to your satisfaction.

Cam and Rich came out the same day as the service requested. This is the 3rd time I've used this…read morecompany and all three times the quality of work has been top notch. Very reliable and the value of having a company I can trust really means a lot. You don't hope to have plumbing needs but I'm thankful for Workman & Son's when those needs come up.

I have used this plumbing company many times, I have always found them to be quick, thorough and…read morehonest. I would gladly recommend them to anyone for their plumbing needs.

We've used Lance for our plumbing needs for approximately 8-10 years. Late in July 2024 our hot…read morewater tank started leaking and it apparently wasn't repairable. Lance came by and took some measurements and sent a relative (I believe his nephew and the nephew's son) to our house to replace the tank. I have no problem with the work that was done. The tank has been performing as it should. We were charged $1540.00 for the job. I thought this was a little steep. Lance had been here no more than 15 minutes and the installers were here no more than 2 1/2 hours. Lance's prices have been a little high before, so I don't know if the labor charge of $500.00 was reasonable or not. I do know I was overcharged for the tank and drip pan. I was told these were purchased at Lowe's. I checked with Lowe's and the tank cost $569.00. Lance charged $840.00 for it. The most expensive drip pan Lowe's had was $39.00. I was charged $200.00 for this. I phoned Lance about this and he told me he hadn't seen the invoice. I offered to send him a copy and he said he'd look it over and call me back. I still haven't heard from Lance and I don't expect to hear from him. Excluding the steep labor charge, I know I was overcharged at least $432.00. I had asked Lance to consider refunding at least part if not all of this amount. I'll leave this to the readers of this review to decide whether or not to hire Lance. I was overcharged at least $432.00. I think you know what I'll do the next time I need a plumber !

Had to come back a couple of time to get everything right but he did. Seems to be good now.read more

Hiring this business has been an absolute trainwreck. I was quoted three days to knock out a rough…read morein job. It's now been 21 days. They are always late and that's if they even show up. Jim will not communicate the fact that he is not coming, but he will make sure to provide you with an excuse to why he didn't make it some 12 to 24 hours later. In his guy's taking all my copper water lines they cut my copper heating lines out. Further they didn't disclose the mishap to me, or fix it. I had an HVAC guy come out to the house thinking something was wrong with the unit, nope the plumbers just took the lines. And yes, it was definitely the plumbers because when I directly asked Jim he admitted it was his guys. Lastly Jim requires you to pay for the bulk of the work in advance. It's on me for being the idiot to agree to that and then becoming captive to his timeline because shelling out more money to someone else is absolutely sickening. Luckily this whole saga ends in this message from him "& I wouldn't suggest being a bitch to me!ask some my exes I'll b a bigger prick so u either understand I'm having vehicle issues at the moment or raise hell make yourself miserable totally up to u." Because that's how far it needs to go for me to have enough brains to cut ties and find help elsewhere. This has been an absolute horror story. Only nice thing that I can say is that the two guys who primarily work for him were very kind and considerate towards me. I wish them the absolute best.