Hiring this business has been an absolute trainwreck. I was quoted three days to knock out a rough in job. It's now been 21 days. They are always late and that's if they even show up. Jim will not communicate the fact that he is not coming, but he will make sure to provide you with an excuse to why he didn't make it some 12 to 24 hours later. In his guy's taking all my copper water lines they cut my copper heating lines out. Further they didn't disclose the mishap to me, or fix it. I had an HVAC guy come out to the house thinking something was wrong with the unit, nope the plumbers just took the lines. And yes, it was definitely the plumbers because when I directly asked Jim he admitted it was his guys. Lastly Jim requires you to pay for the bulk of the work in advance. It's on me for being the idiot to agree to that and then becoming captive to his timeline because shelling out more money to someone else is absolutely sickening. Luckily this whole saga ends in this message from him "& I wouldn't suggest being a bitch to me!ask some my exes I'll b a bigger prick so u either understand I'm having vehicle issues at the moment or raise hell make yourself miserable totally up to u." Because that's how far it needs to go for me to have enough brains to cut ties and find help elsewhere. This has been an absolute horror story. Only nice thing that I can say is that the two guys who primarily work for him were very kind and considerate towards me. I wish them the absolute best. read more