If you are thinking of hiring Joseph for your remodel, you'd best do it soon, because he is going…read moreto be booked solid in the future. He just moved here from CALIF where he also had his own business, and it is clear from his work that he is a professional with a lot of experience. I moved to Jonesborough a year ago and have had a lot of heartburn with contractors of all sorts. Joseph was organized and professional from the get-go. He is the ONLY contractor who sent me his license and bonding information without me having to ask for it, and his itemized estimate was the most polished and explanatory that I have seen yet in this area. He also asked for an after-action report for feedback on his work. Who does that? I will definitely be hiring him again. He moved a door from one wall to another and closed off the pocket door opening. He matched the trim around the new door identically to the trim around the other doors- all hand-cut on site. Same with the baseboards, which were different in different rooms. He also patched a ceiling sag from water damage that was right up against custom kitchen cabinets. Two other contractors I had asked for an estimate told me that the cabinets would have to be torn out. Nope! Joseph fixed the sag, found a ceiling beam under the sag that had cracked and REPAIRED THAT TOO, and evened off the ceiling along the top of the cabinets perfectly. He even got that half-popcorn corrugated ceiling texture to match. What is more, he was very considerate of my time and of the house. He covered everything to prevent dust and dirt from migrating, enclosed my kitchen in a neat little tent (that I still had access to after hours so that I could cook) and cleaned up thoroughly after every day. I always knew when he would be here and he kept me abreast of any changes or questions. I actually learned a lot from him. He gave me free evaluations of the shower work that a tile company was doing in the house- to let me know the quality of the workmanship. He knows tile too, and was able to place the floor tile at the base of the new door to appropriately match the existing tile. Super quality work! What is more, he is trustworthy, and I felt comfortable giving him a house key so that he could come and go if I was not able to be there. The whole job was done in less time than we had projected and I am extremely happy with the results. He also hires great workers- Sterling is also highly skilled and meticulous, and Greyson is learning these skills as an apprentice. I'm ex-military and have pretty high standards. I also don't write reviews in general, unless someone is really good or really dangerous. Do-it-right lives up to its name- you can tell that it is Joseph's motto. He ensures that work is done to standard and in accordance with regulations. You won't be disappointed! 1 Dec 2023.

Joseph and his crew saved our remodel when the recommended contractor from our insurance company…read moredropped our job. They not only completed our remodel they built the custom cherry fireplace mantle. We love our living room and it's exactly what we were looking for to update our home. They've also repaired our garage door and surround when our son drove the family van into the garage frame. Joseph and his crew are easy to work with, clean thoroughly and are professional in their behavior.

Overall a disappointment. We have a very large remodel planned for our home, in Bristoll, TN…read more Rather than contract the whole project, we wanted to see how Home Pros would do on a small portion. So we first contracted to have the pop corn ceiling removed. The people doing the sheet rock work were lighting fast, but attention to detail was, in our opinion lacking, leaving us with electrical boxes for lights partially covered over, sloppy edges at wall lines, etc. That led to several days of different workers arriving to correct problems that had to be addressed from earlier work. While the young men doing the work were personable, managing a project from a distance via, for the most part phone conversations, and the continual change of workers was frustrating. With the majority of the project done, we simply paid the remainder of our contract and asked them to leave. We will finish the project ourselves as we have substantial construction experience. While we have no doubt this job would have eventually been completed, it is our opinion that this company has grown too fast and the problem is systemic and rests with management taking on more work than they can handle. We would suggest daily onsite visits by the project manager to supervise the persons doing the work would be helpful. Having the persons making mistakes correct their mistakes would also be beneficial. As it is, poor quality work is being rewarded as it has no consequence. Finally providing workers with all the tools or equipment they need before arriving on the job would increase efficiency. The end result in our case is Home Pros left an estimated $50,000 worth of additional work on the table.

The serviceman, Brian, was dedicated to the work. Attention to detail in his finished work. Very…read moremuch a gentleman to me and my husband. Deborah Ferraro