My husband drove all the way to this store to specifically to purchase insulation for our toy…read morehauler build. He was quoted a price of $8 a sheet and the total was $160. When he proceeded to pay the guy at the counter said it would be $240. Which would have been crazy. My husband told the cashier that that couldn't be right...The man said it had to be paid in cash only ...which was fine, my husband told him, cash was not a problem, but the price of the tax was wrong for Tennessee.....the man said "Oh, well that is what it is. It is what it is." Needless to say he left empty handed, and we will not be purchasing anything from dishonest purveyors. This is East Tennessee, reputable business practices are the norm. Very concerning.

This is a great place to get a wide variety of building materials at a discounted price!read more

We recently moved to the area and checked out a couple of local carpet companies and the big box…read morestores. We went with Gaylin and are glad we did. Friendly, professional and on time. The carpet was quickly availability from the manufacturer and installed when promised. We will definitely go back for future purchases.

We dealt with Gaylin when having our house built. They had to come back and fix tile work…read more Arrogant and condescending owner. He finally had to agree with our observation, as his excuses made no sense. If you hire them, make sure you check everything thoroughly...specifically around walls and fireplaces. His one worker was great to deal with. Won't ever use them again.

3 years ago we purchased an expensive white quartz from " better marble"but Jeffrey of Trinity…read moreMarble installation quickly shipped the kitchen counter and backsplash slabs without having us inspect them...this was disappointing as I wanted to check the colour shade # to ensure it was what we had paid 19k for supply and Installation. Most of the installation went well except for a quartz counter seam that was discolorated and appeared to be from a different shade # and skew than the rest of the quartz we had paid for. Most concerning was the discoluration seam was highly noticeable and was located right in front of the counter island stool area. When i asked Jeffrey why he had ordered a different slab shade he denied it was a different. I took a photo of the shade number beneah the slab and sent it to him, but he did nothing to remedy this issue. In addition at the beginning, i asked Jeffrey to book match the quartz installation, but he did not install it book matched. We paid good money for the workmanship but. Ultimately we were cheated out of proper quartz materials we had purchased from both Trinity and Better Marble. Think twice before you decide to use these companies.

Excellent experience with Trinity! This was second time I have used them for a new build. Melissa…read moreis so knowledgeable and offered a lot of good insight. Installers were courteous and professional. I would heartily recommend them to anyone for any project small or large!

I can't count how many times I've been to this location and found something only to see that it has…read morea 'sold' tag on it from 6-8 weeks ago. Store policy is that items have to be picked up within 7 days. That only applies if you aren't a friend or family I guess. Poor management and the good ole girl system will be the downfall of this location.

Do NOT go to this store. EVER. Sure they have lots of good furniture at good prices, but whatever…read moreyou do, DO NOT let them try to fit your purchases into your vehicle if you don't have a truck. On 11/19/22 at 2:17 PM, I stopped by this store to purchase a massage chair for my office set up. It cost me $109.50. I have a standard sized car. It's a KIA that fits 4 people. My car did not have the space to fit this massage chair. So they try to fit it in my trunk. They had trouble doing that and had to strap it down so it could safely be transported home. In the process of doing that, they straight up BROKE the hatch to my trunk. It wasn't until I got the massage chair home and got it out that I realized my trunk would no longer shut. You have no IDEA what I had to go through to get it fixed... When I was at home, I had to use a CEMENT BLOCK to keep the trunk shut because it was raining on a few days. After WEEKS of having to deal with this inconvience because of this stores incompancy I finally went to the KIA Dealership on 12/8/22 to get it repaired... Because of them, I was saddled with a bill of $216.06 for repairs/labor and a new hatch. This does NOT include the $45 I spent to get a rental car, or what it cost to fill up the tank before returning. Prior to this, I went back to this store to try to get them to fix the hatch because this was THEIR FAULT. Not only could they NOT repair it, they also tried to play it off like breaking my hatch wasn't their fault. So not only did I pay over $100 for the chair, but I ended up paying for effectively DOUBLE for the repairs to my car. I WILL NOT take this lying down. This business WILL accept responsiblity for their actions by footing this massive bill or I WILL press charges. Until then, enjoy this bad review on this business. I want everyone to know what this business did to me. If this company wants to foot the bill in full, I would be happy to review this negative review. But until then, this reviews stays.

Quality products and great personal service directly from the owner. Has extended hours so easy to…read moreget there when open.

Did a gutter install on a gazebo, good pricing & clean work. Finished quickly once they got to my…read moreappointment.

I ordered windows here (I know, not their specialty). They took a little longer to come in than…read moreexpected, but the results were worth the wait!

This store just opened last month and they're bound to do well in this area…read more They are already stocked with a wide assortment of building supplies. When we visited last week, they had bath and kitchen cabinets, furniture, appliances, light fixtures, sinks and toilets, windows, siding, doors galore, flooring, and all sorts of paint, screws, nails, and much more. They had a section with furniture and a small assortment of kids toys and books. They had an idea area near the restrooms, and in it there was a shelf with hundreds of craft books. Mostly quilting when I was there, each for $2.00 or less. Staff was friendly and helpful.

We went to Winco in Johnson City and had a wonderful visit. The sales person who helped us select…read morematerials for our shower remodel was very knowledgeable, helpful, and professional. We came away with everything we needed and were happy with our selections. They had a mock up of a shower which was extremely helpful to see. Excellent experience with Winco. Katherine and Wes Waters Meadowview, Va.

Choosing tile is a daunting and overwhelming task because there is simply too much choice. We met…read moreour tile contractor at Winco in Johnson City to finalize our tile selections for our bathroom renovations. He introduced us to Betty, a lovely woman who is extremely knowledgeable about tile, color and overall aesthetic styles. After having spent many hours and several visits to other tile stores to narrow down tile choices we sort of liked, Betty guided us through the process and brought it all together for us in about 2 hours with selections we loved. She made it look easy. The long drive from NC was totally worth it, as it's rare to find her level of knowledge and experience. Thank you, Betty & Winco.