I'd leave 0 stars if possible. Avoid doing business here at all costs!!! Placed a 50% deposit in…read moreJuly 2021 with a scheduled install date in October. October comes and goes and we were advised several times when we called that all the items were in and we were next on the install list. Continue to call and whoever answers the phones wouldn't give any details or stating that Richard would call us back and never did. Continued to call and finally someone different answers, this is in November, and tells us our carpet was never even ordered! She calls us back the next day and says they just placed the order and it would be delivered in a few weeks. Not happy at this point, but ok delays happen. Still no word from Richard about the install. I finally email explaining that this is unprofessional and that this needs to be done by the 15th so we can come up for Christmas. Spoke with Richard on Friday December 17th and advised that it was finished. I show up today, Dec 19th, and it's not finished. Different carpet installed in one bedroom, carpet not tacked down or even cut in some places, furniture in wrong place, doors not installed, random baseboards not installed, etc. I called Richard today and he said oh yeah I didn't order enough so that was what we did and ordered more carpet that will be here in a few weeks. 6 months later and I'm still dealing with this and it is a total nightmare.

The owners sons installed a beautiful floor and tiled my bathroom. They did an incredible job! I…read morewould recommend them x 10 . They totally know what they are doing!

Recently had carpet installed and was very happy with the service I received. They were very…read moreaccommodating as I needed it done on pretty short notice, also were very reasonably priced. I would recommend this be the first place you call when you need flooring. I will be using them from now on and referring friends and family to them

My home has never been this clean since we moved in. I asked them to tackle the big-ticket items-…read morelike ceiling fan and behind the stove/fridge, baseboards etc They went above and beyond- we have lived here full time for 7 years and they navigated all of our home items and cleaned EVERYTHING. I can't imagine how long it took!- would have taken me forever. Worth every penny and I really like the owner of the company! Great service, great people :)

We have been customers of Mammoth King since 2019. They have professionally cleaned our place more…read morethe 200 times, steam cleaned the carpets, deep cleaned our stone and more. They are honest, transparent, dependable and do great work. They really make owning a place 300 miles away from our primary residence easy and hassle free.

Lyndon and his team have done carpet installation for us at 2 different properties and we've been…read moreso happy with the work! Good turnaround times between ordering and installation (even in the snowy winter months!). On our most recent install there was a small loft area that was accidentally missed but Lyndon took care of it the same day that we noticed! Really appreciate the responsiveness and integrity. Love our soft, squishy new carpet.

Oneill flooring put in poor quality carpet and poor quality flooring. Our steps cracked and he…read morenever made himself available for repairs. His service was about as bad as it could be

Quick to respond, quick to get me in on a short notice and quick and efficient cleaning job. Fair…read moreprices and great service. Highly recommend them for your carpet cleaning needs.

I had been wanting to get my rugs cleaned and my dog happened to make that dream come true by…read morehaving 2 major accidents in the middle of the night. I was leaving town the next day though so needed it done same day on a Saturday. They were willing to change their schedule and accommodate my request and came out within 2 hours! He did a great and thorough job. I was so thankful and happy with the service.

Curtis came out to our family's Snowcreek town home in Mammoth Lake's California and did a…read morefantastic job. He's cleaned countless homes across the area so he instantly knew our floor plan and what he would need to ensure our carpets would be brought back to life. When he arrived he was professional, and very educational. At one point he asked if we had pets because he could tell a particular pet care product was overly harsh to the carpet and that we'd be better off using soap and water or an enzyme-based product. He was prompt in his communication, on-time when he said he would be here, and was honestly a breathe of fresh air when it comes to service based businesses. Thanks Curtis! The carpets look great!

Curtis did a fantastic job! He responded quickly to my call for information, explained his work…read moreprocess, reasonably priced the job, and showed up exactly as explained. I am an out of town owner and kept me informed and sent photos of his work. I highly recommend and will use his services again. Oh. He is a long-time local, too.

Timely, professional and courteous service. Great job on the carpet and rug cleaning, sofa and…read morechair upholstery cleaning and throw pillow cleaning.

Excellent service. Quick response. Very professional. Have used this company on emergencies and…read moreutilized other services they offer. Would use them again in a heartbeat. We are a very large condo complex located in Mammoth Lakes, CA. Used by individual homeowners and for common area.

Antonio is awesome with last minute service!! So grateful that he was able to come through with our…read morecleaning. Very kind, professional, and respectful. So glad to have found this service!

Absolutely HORRIBLE. They do the low income turn arounds for people to move in or whatever.... so…read moreyou get what u pay for. When i first moved in my carpets were so wet and stained. Smelt Like mildew until i called kings king's carpet. Now one year later they were sent to do my carpets and omg... my house flooded a little but was thankfully caught on time. Was not bad. My daughters room mainly minor......but when they came in to suck the water out seemed like they did the worst job ever. I came home my daughyers room was again like mildew and soaaaaaking wet, then i called the manager who also agreed, and the maintenance guy who also agreed. I mean they didnt even care to move my daughter super light twin bed to get the water under the bed. So bad... such poor nasty work. Then on MONDAY ALMOST 5 DAYS LATER HE SAID IT WAS CUZ I HAD KIDS PEEING. BUT MY KIDS ARE FULLY TRAINED AND TO TOP IT OFF MY DAUGHTER SLEEPS IN MY ROOM. NOT ONCE HAS SHE SLEPT IN HERS. BUT he took no responsibility on the fact that my daughter room was drenched and left drenchedd for 5 DAYs! N no the manager been calling him to comehe been on it. .Today he was going to come fix and replace the padding cuz the water ruined my kids room, of course when wayer left unattended. Anyways THE guy came and never came back to fix it... AGAIN... cant even say its a busy season and their busy cuz town is slow due to no snow. Im ready to call the health department before my kids get ill smelling this mildew. Not recommended! Go anywhere but here. HORRIBLE JOB! Half assed ... just horrible! 2nd time doing carpets and there wont be a 3rd. Not TORO so gross.

What can I say, I probably used every carpet cleaner in the Mammoth June Lakes area and no one…read morecomes close to the quality and the fair pricing of Next Level.

This service was great; professional, communicative, timely, easy to book, and did a really great…read morejob. My carpets were at least 7 years old and has always had dogs in the household. I cleaned them a few times a years with a rental machine and I always spot treated but it never helped much. My carpets now look brand new and the cleaner they used was not overpowering. Very reasonably priced. I wish I had taken before/after pics.

We needed carpet fast. We needed a place that would use our dimensions and not delay the process…read morewaiting for their guy to go out. They were able to destroy flooring liquidators pricing and carpet was installed less than 48 hours after visit. Will now be my first stop for carpet moving forward.

Very poor customer service actually took a blind in from Hunter Douglas, silhouette that has the…read morelabel with the exact measurements with all product information, they had stated oh we can order it and we will have it with in two weeks well two weeks turned into three months and no follow up. No return calls. Had to contact them via phone with no return call and via email that they finally responded to! They stated that the order had been lost and it was Hunter Douglas's fault not theirs, but when the order was actually placed via through their store! Terrible customer service very nonprofessional with no ethics in business!. I would not recommend this business not even to an enemy! It's very hard to even understand why they're still in business. Not a very good company go elsewhere with your business! Also the representative's name was Raven! Raven needs to go to a professional sales school to understand the customer needs and wants!