If you're headed to MVD then Stocker drive is best. But if you're going to the Emissions Testing…read morefacility that entrance is now on the east side, so it's best to come in from Sarnoff rather than Stocker (see pic of new entry route). Staff here is always pleasant and the lines move reasonably fast. Pro Tip: on the main website you can access a live camera feed pointing at each of the three Tucson emissions centers' vehicle lines. Lunchtimes are often the worst and anytime during the last week of each month tends to be more crowded too.

I recently went to the DMV (Stocker) to get my license renewed. I was there when it opened and was…read moresurprised to see the line so long. But as I waited, employees who didnt have customers kept coming and taking care of people at their desks. I thought that was great and really helped speed things up. I was helped by LEVI who was very kind and patient with me, talking me through the process needed to get the new license and also telling me what to expect . He was very soft spoken and understood all the "DMV" ins and outs. I think LEVI deserves recognition of some sort! If i could I would give him a raisei!I

Honestly, best DMV experience so far. Made an appointment online and had several options to choose…read morefrom. Came in early and was seen in about 5 minutes or so. Just needed a drivers license name change, the process was quick. Space itself is large and seems to have many people working. The walk-in line seemed to be moving at a decent pace.

Unfortunately a trip to the MVD isn't something anyone really looks forward too already because we…read moreexcept the space to be 'stale'. I traveled to the south MVD here in Tucson on Broadmont to handle some 'adult life western world' things. The bathrooms were decent. It's distasteful and I can't see why it's so difficult of a thing to remove the mirrors and other things but not clean up the walls or at least make it look nicer. They really just let things look bad. Scan your ID , or schedule an appointment online ahead of time, but either way you'll hop in a line. There are no chairs except for handicap individuals. Plenty of room for chairs IMO! I was very happy with the person who helped me. She was so attentive, clear, listened and helped. Thank goodness for a good human interaction! Would I recommend this place? Well ya, if you gotta handle things. But I'm not sure what the other places are like in comparison. I didn't take too many pics because it was pretty busy.

This is a excellent satellite for the Tucson DMV. You do…read morepay them a minor commission on top of the normal fee, but no line. . Easy parking and I was out in ten minutes after paying for registration for my 87 Truck. They now mail the tags and you get a proof of registration paper after you pay. Pretty simple. I was one of three in line at ten in the morning. Works for me.

Came in yesterday waiting for a name change on my drivers license due to marriage. Had my birth…read morecertificate, new social security card with my new name AND my marriage certificate (it's foreign). Waited for about twenty minutes and was told my marriage certificate isn't valid because it's foreign and that I need to go to the county clerk for an Arizona one. I told her that it's not what the attorney who married us said and that this marriage certificate was sufficient to change my SOCIAL SECURITY CARD. No dice. She said to come back when I have the right certificate. Fast forward to today- I go to the superior court who tell me that my certificate is legal and binding and fine. I go back to this place and wait for another hour while they email to verify that the court clerk was correct. Again, no dice. I was, however given a checklist of acceptable documentation and guess what!!!! My documents were acceptable. I simply left and went to the MVD on the east side and had my new drivers license in eight minutes flat. Yes, eight. I have collectively wasted one full day chasing my tail due to this facility providing incorrect and inaccurate information. Furthermore, the supervisor was sitting in the office in the left hand corner, no lights on hollering orders to people throughout the office. It was just an awful experience. I'd rather have a root canal or hang out in a dumpster than ever come back.

If you're needing to speak with someone, the phone number provided is not the correct number . It…read moreliterally just hangs up on you after hearing the automated message. It doesn't have any options to direct you anywhere.

Great service! At every touch point the representatives were attentive, respectful and professional…read morewith a touch of friendliness and humor. I have received MV services in cities in California, Florida and New Mexico and the services in this Tucson branch were unarguably superior to these other states (very surprised with CA but that's another story). Great work!

"Would I recommend this business?" Absolutely and definitely not. I needed to get an AZ Driver's…read moreLicense after moving here from out of state. Given the long waits at the DMV I thought this would be a good alternative. I couldn't have been more mistaken. First, they charge $50 to get the license which, if it was a convenience, I'd be happy to pay. However, after not receiving the license in the mail after two weeks I called and was advised to keep waiting. After waiting another month, I called back and was then conveniently told that I'd need to return to the office to take a new picture and pay an additional $50 fee because at this point I "waited to long." After asking on the phone if this could be waived since no one at any point mentioned they had an in office policy that they'll retake the photo free of charge within a month but not thereafter the incredibly rude employee declined to do so, blamed me for not knowing their policy, told us to go to the DMV and hung up. If you're looking for an alternative to the DMV I'd highly recommend that you go literally anywhere but here. I would've rather driven all the way to Phoenix for better service. Truly, unbelievable to me so the only silver is lining is my hope that my experience can save someone else from having the same. Best of luck! PS--if you get/got caught up in the same scam we did, don't worry there's still hope. ADOT will reissue your ID free of charge for 90 days. For convenience, their main line is 602-255-0072 :)

I recently bought a car from an auction and all I wanted to do was get the title in my name. I went…read morein asking for a title transfer and the lady gave me a hard time due to the fact I have an out-of-state license but I have documentation that shows I have an address in California and in Arizona and it just easier for me to have a California license. She was asking for unnecessary documentation and wanted me to bring my wife in to sign paperwork on something that she did not need to so I ended up going somewhere else that was more helpful and was more straightforward. We didn't recommend coming back here ever again.

Northwest MVD parking was a little cramped but manageable Hannah did a excellent job of setting up…read morethe computer it took less than 3 minutes...

My wife's DL expired and is a real ID. So we need the old…read moreDL, a passport that is current and 2 pieces of mail in her name. A nominal price to reinstate. We will go with out a reservation. Time is not critical to us if we have to wait. Update: only 30 minutes in line, actually always moving. Doing the licensing replacement with the photo was less than ten minutes more. They have HDQ seating so everyone doesn't have to stand. I would say, very organized.

I am not normally one to review a government entity however, given most of us at some point have to…read morevisit the MVD I figured I would! I made an appointment to get my DL renewal. That is key, appointments are a must when possible as when I arrived at this location the check in was easy via an iPad type device and I was immediately sent to the "appointment" line (B) which had nobody in it. The walk-in line, however, had at least 12-15 people waiting. I stood there for no more than 10 minutes before being called up to a free window. The process was incredibly smooth, the representative was knowledgeable and professional and I was out of there in 5-7 minutes tops. This location appears to be nowhere near as busy as the main one off of the I10.

My lady friend needed license renewal. The Duvall MVD office is a disaster, most of the positions…read moreshut down. No place to sit. The clerk (Nadiya R.) failed her for vision, despite having been to the eye doctor and cleared the day before. I think the clerk had a thing against seniors... We left, and went to Southwest License, got approved. ($24). If I could give them a "0" rating, I would.

Why go through the stress & wait at the Arizona department of motor vehicle when you may choose to…read morepay a nominal fee (s) for the same services ? Authorized by state of Arizona title's, replacements , transfers ,drivers license, id's , can all be done legally and quickly here. I've been using this location for the past 10 years or more with stress free service ;including drivers license renewal for the new Arizona requirements. Fast , courteous , professional service every visit . They have become more popular as on recent visit you must check in ,get number if needed , my wait Wednesday was 5-1O minutes only . Call for fees & or call first to see how busy ! What a stressless relief is this service ! Se corner speedway & Kolb in mall next to Arby's across s from mesquite valley nursery .

I expected a long wait but was in and out in under 20 minutes. Courteous service. Made life much…read moreeasier.

Fast and very polite and nice people. In-N-Out in about 15 minutes with all transactions completed.read more

Really professional and fast service! The small difference…read morebetween the State and Express way to get what is needed is so worth it!

What have I been doing all these years going to the MVD?! I recently discovered this third party…read morebusiness and wow! Never going anywhere else. I walked in without an appointment, was immediately greeted, put in line, and taken care of after less than 10 minutes of waiting. To switch over a title and registration it took about a half an hour, so in total I was in there less than 45 minutes. Extremely impressive. On top of being timely, the building is nice. The employees are kind and interested. Both employees I spoke to offered their heartfelt condolences. Just everything about the whole experience was 5 million times better than the MVD. There is a service fee--I think it was $35, but it was worth every penny. I'll be coming here exclusively from now on for all of my MVD related business.

How about updating your website with current business hours and requirements for obtaining or…read morerenewing your Drivers licenses? Website said open at 8:30, arrived at 8:35 to find note on the door that hours on Monday are 9-5. Driver licenses only by appointment. I used to use this business routinely, but actually AZ DMV was far more efficient.