If you are in need of a quality motorcycle and looking for the honest broker to deliver a value…read moredeal, call Chuck at Star Auto. I just bought a 2017 Indian Springfield. The bike I have been looking for secured at a very fair price and a very straight forward purchase experience. I will purchase another bike in the future and it will be from Chuck Powers

I recently purchased/traded for a used Harley Davidson Deluxe from Charles at Star Auto Sales. He…read morewas amazing to work with. we actually did the deal over the phone (I live in Virginia and drove over 3.5 hours to get to him). Charles was fair, honest and his bike was better than the pictures. Charles went out of his way to work with me and to make sure I was happy with the agreement. I am a TOTALLY satisfied customer. If you are looking for a quality used motorcycle I would encourage you to visit his website and/or give him a call. It is rare to find someone as easy to work with, who is honest and is fair about the value of your bike and his. I hope to purchase my next bike from him!

I'll tell you what I've never been treated so good by a mechanic before brought my car in for a…read moremuffler install and was going to wait and they told me it may take awhile so they gave me a loaner car unexpectedly. Such a friendly shop that does quality work. Thanks guy's. And josh at the front desk is top notch. A++ shop. Car in pick was the loaner they gave me.

What a rip off. Took car in for inspection and told them I do all my own repairs. They did…read moreinspection and noted things to replace. I was going to just have them do it but no way labor rate was outrageous. So I picked up vehicle did repairs and took back 2 weeks later to just check repairs and put sticker on? So they call I try to say now it needs other parts? They were only supposed to be checking the parts I replaced other inspection was done. Was trying to get more money and got very rude on the phone with me. Picked up vehicle took to other garage and its inspected now no issues. I would second guess these people on repairs very dishonest!

Great selection and friendly knowledgeable staff. Everyone was extremely helpful in finding…read moreexactly what i needed.

Amazing bike prices. Found my bike there for thousands less than what I paid. My friend and I went…read morethere to get a gas cap for his Indian motorcycle. The parts guy found one that fit perfectly. Next bike that I buy will be from Battlefield Harley Davidson.

Great family business, Superior quality work. Fair and honest…read morepricing.. Skilled technicians.. This is the place to go if you want your vehicle maintained properly !!

Really pleased with K&J…read more They were super helpful and patient by phone when we had a lot of questions. They did exactly what we asked them to do and didn't do anything unnecessary or unexpected. Pro tip: they offer a free emissions inspection if you donate 5 cans to their food drive.

The following is a letter sent to Brown's Motorcycle Repair from my attorney. Regrettably, they…read morehave not responded after two attempts and several phone calls. It is more than sad that a company can not only be so incompetent but lack basic integrity. In the letter below, names were omitted to protect privacy. Our File No.: MD-X64-2DS SECOND ATTEMPT Dear Sir/Madam: As you were advised in our previous letter dated, December 9, 2021, Brown's customer, Mr... contacted our office and requested our assistance with a matter involving the repair of his 2002 Kawasaki Vulcan VN800 motorcycle. To date Mr... has not received a response and as such has requested that the letter be re-sent to you in a second and final good faith attempt to resolve this matter without the need for further legal action. On March 31, 2021, Mr... brought his motorcycle via a towing company to your facility for the repair of a gas leak after noticing a puddle of gas on his garage floor under his bike. At that time, he was informed that after a thorough assessment of his bike, no leak was discovered and that the only repair needed to his motorcycle was a new chain which he agreed to have replaced. Once the chain was replaced, Mr... drove his motorcycle twenty (20) miles to his home and parked it in his garage. However, once his bike was turned off, gas again began to leak and puddle under his bike. In other words, the problem was not fixed and Mr... drove the bike home, unknowingly, at great risk. Mr... immediately contacted Brown's who picked the motorcycle up on April 29, 2021, to again assess the location of the gas leak. On July 13, 2021, Mr... was informed that his bike was repaired and ready to be picked up and Mr... paid the repair invoice which totaled $249.46 for the removal, cleaning and replacement of the carburetor, flushing the fuel tank and replacing the spark plugs and fuel filter. Thereafter, Mr... drove his motorcycle only once in August and when he attempted to take his motorcycle out for a second time on September 25th, he discovered that his bike would not start and that gas had once again leaked and formed a puddle under his bike. Immediately Mr... contacted Brown's to advise them of the issue and he was informed that the bike would be picked up for repair and that he would be contacted with the scheduled date. Although Mr... patiently waited almost two (2) months, he never received a return telephone call from Brown's. Needing his motorcycle repaired, Mr... had no other choice but to have his motorcycle towed to another facility, Ellicott City MotorSports Inc. who determined that the carburetor was overflowing with fuel. Ellicott City MotorSports removed, cleaned, replaced the carburetor and flushed the fuel tank. Due to Brown's failure to properly repair his motorcycle, Mr... was forced to  pay an additional $349.00 to another facility for this repair. It should also be noted that Ellicott City performed the same repair that Brown's was alleged to have performed within only a few weeks whereas Brown's took almost three (3) months to return the bike and it was not returned repaired. As a motorcycle repair facility, Brown's holds itself out to have the knowledge and experience to properly repair motorcycles and Mr... relied on that expertise when he chose to bring his bike to Brown's for repair. Unfortunately, this was to Mr... detriment as he not only had to pay additional monies due to Brown's failure to properly repair his motorcycle, but for several months (the entire spring plus), he also loss the enjoyment of riding his motorcycle. Therefore, through the assistance of this office, Mr... demands that Brown's reimburse him a total amount of $____ which represents the amount initially paid to Brown's as well as the amount Mr... was forced to pay due to Brown's failure to repair the motorcycle. As noted above, this is the second and final attempt to resolve this matter amicably without the need to seek further legal action. Please contact Mr... directly within ten (10) business days from the date of this letter to confirm resolution of this matter. If this matter is not adequately resolved, Mr.... has been advised to pursue further legal action. Your prompt attention to this matter will be expected.

I found the work at Brown's to be very good and prices very fair, and the people very friendly. I…read morefeel fortunate to have found them.

Apparently I annoyed these guys by being late, not having the right info at the appointment time,…read moreand my kid turning up the AC- to the point of them defacing my car? Super weird. Super random but... I walked out to a fresh piece of chewed gum on my drivers side door handle. I'm pretty sure it was the gum that came from my center console.

This place did a great job with our oil and transmission change…read more Very friendly staff!!

I went in for a patch job after work because that morning I discovered my tire losing air. It was…read morefrom a metal spring or wire firmly lodged in the tire. I took a picture, set up an appt for later that evening on the website, without any stops or issues. Unfortunately, rather than wanting to be late since I got off at 3pm, I scheduled it for 4pm, so I got there early right after work. The gentleman at the counter seemed confused why I was even there early, didn't ask for my confirmation code, and so I offered to sit in the lobby until my appointment, not a big deal as I was early. 4pm rolls around, the guy goes outside to take a smoke. So I had to make myself known again, wait until the guy was done, then get my appt started. I showed him the picture and described that I was losing air pretty fast. I waited an hour for the patch job, I get called to come get my car, and I'm told they removed the object but saw no need for a patch. I go outside and you can literally hear the hissing of air from the same tire, so I got a guy from inside the shop to listen. As he's with me, some other worker comes out and seems upset that I have another issue, saying something to the effect of "Oh, I'm not f*cking with this right now." in front of me, before lightly apologizing. Unfortunately I didn't catch names, but the younger looking gentleman with the cool piercings that didn't make a fuss said he'd personally get me taken care of. After nearly another hour, I finally get my car back, I don't hear any hissing, and the patch has held up a week later. However, after all that they didn't put my valve stem cap or wheel cap back on, both of which we're color matched to the car so I have to go out of my way to get new ones since I just don't have any desire to go back to the shop. It was just such a lack of care from the start that I was leery about trusting the fix, but the second guy did indeed make sure I got home that night without charging me for the additional time. I just wish it felt like my vehicle was treated with more respect.

pretty much another scam shop. I've been to other Mavis locations that weren't so bad, but this one…read morein Chambersburg takes the cake. Will straight up tell you they (Mavis) will put on dangerous parts knowing you will be back for the upsell. Both guys claimed to be the manager and neither were very pleasant to work with. their attitude and the conduct of garage personnel made it easy for me to take my vehicle back from them and to a place more competent. Pretty much any place will provide better value, quality, and service than this place. Buyer beware. if money is tight, and you want quality parts and service...go anywhere else.

Best car dealership within a 100 miles! This company is wonderful. Bruce Wald was wonderful in…read morehelping me get a great and over the top New Buick Encore in pricing. Jeff was great in helping us and explaining everything on the navigation, and stayed with us to make sure we understood everything on the vehicle. I know Scott Jennings was behind this deal. I love this company. I have bought at Least 11 vehicles from them since 2005. You want honestly you have it with this dealership. All I can say is Jennings you Rock, there is nothing like this dealership. Anthony and Roana Jerrick Martinsburg, WV

Do not purchase a car here - they are inefficient, disorganized, and rude. It took an unreasonably…read morelong time to purchase the car, the staff were rude when they finally helped us with the paperwork, and the manager blamed me for being irritated that his staff were rude and inefficient in their jobs. They do not communicate with each other, or their customers, and their staff took out frustration from other customers onto us (and admitted that to us). Our salesperson was late to a meeting that I had set up two days prior, within business hours. And then he repeatedly blew me off for weeks about services we were promised after purchasing the vehicle. I was treated like my business didn't matter, and that they were fine without my money. And so that's how I will treat this business - I plan to never purchase another car from here ever again. Buying a car is a difficult process no matter where you go, but this place was gave me the worst experience Ive ever had.