Dragon got me in last minute and diagnosed my issue. He had some time the next day and made it…read morework. Ordered the part and did the install. I was a little early for my appointment. He moved my car in and performed the repair. His labor estimate was very well done. He came in $50 less than his previous estimate! If you live in Nanaimo and need a mechanic, I strongly recommend Cam at Dragon's Auto!

Needed new Breaks and routers for my Jeep they did an amazing job 500$ and Dodge wanted a 1,000$ so…read moreguess where I'm not going anymore!!

These guys helped out my boyrfriend when in a serious crunch getting towed from BC ferries lineup…read more They've been considerate about repairs needed and not needed just yet, consulting in detail, considering cost and quality. Appreciated their communication and repair skills, and kindness. Many thanks!

RON IS THE BEST HANDS DOWN ! I am constantly overcharged from other places , recommended services i…read moredon't need , am told to do maintenance wayyy before maintenance is due , waiting forever , sometimes days to get my vehicle back, etc etc etc . Ron got me in for my brakes that needed hours within me calling about it , I normally would have to arrange a ride home and wait a full day if not multiple days for basic things like coolant flush and oil changes at laird Wheaton , at Mid island automotive I was in and out so quickly I just sat in the lobby and chatted with Cammy the lovely woman that works at the front desk and was treated to coffee and a Christmas chocolate while the men worked their magic , I was shocked at how quickly the service was . The price was very reasonable and I left there happy and not feeling ripped off like every other place I've been in Nanaimo , they topped off my fluids as well . Ron and his team were extremely accommodating, kind , informative and knowledgeable. I would highly recommend Mid island automotive to friends , family or anyone needing some work done on their vehicle , I'm sure you will be as satisfied with their work as I was . Thanks so much to all the staff at mid island automotive!

Absolutely unprofessional, scheduling times changed 3-4 times the day of the work which was…read moreplanned a week in advance. As the client and customer I adjusted my schedule to suite the changes the best I could which was actually full accommodation of all the changes which were all done through text message as he would not answer the phone after multiple tries, after another late changed I commented stating I would make it work but it's not ideal last minute to be told again by text that's how this business works and he was now cancelling the job. As all correspondence were done through text it was difficult to explain the situation due to the ongoing last minute changes. Once learning that it is an apprentice completing the work and only have completed a first year school I better understand the lack of professionalism, maturity and experience in dealing with the public. I would not recommend using this company as they are not what they advertise and are the most sensitive, selfish mechanics I have ever dealt with, they believe their time is more valuable and dictates the schedule - the appointment time is just a placeholder. Do NOT recommend.

From the owner: Trust Harder Auto Repair Ltd.—serving the community for over 18 years! We come to you, offering…read moreexpert mobile service, honest pricing, and top-quality workmanship. Keep your vehicle in peak condition—book your repair today!

I rate him a 1 because there's no 0 . My daughter saw a car at his location on Bowen Road in…read moreNanaimo that she was interested in purchasing, she and I test drove the car and within fifteen minutes the car died and wouldn't start. When contacting the owner he said the problem was she drove too far and began blaming the way she must have been driving the car. This was on a weeknight he began by saying she would have to pay to get it tow back to his shop when she refused he reluctantly agreed to have a tow truck pick the car up. A couple of days later he called and asked if she was still interested in buying the car NOPE. Honestly I don't know if he's a crook or con man but he sure acted like one. Looks like he has shut down his shop hope he isn't operating somewhere else Ray McDonald

When it was time for my daughter to buy her first car, we cruised through some bigger used car lots…read morebefore stopping in at Tim's Automotive. We were pleasantly surprised at how many cars were available in her price range, and "sold" by the detailed and upfront information we got from the fellow who served us. As a parent, I was reassured because Tim's is a repair shop, and the staff were able to speak knowledgeably and honestly about the pros and cons of the cars we wanted to compare, as well as the features my daughter was interested in. When a small issue (low battery) came up a week after buying a car, Tim's handled it immediately and to our complete satisfaction. I would definitely recommend Tim's to anyone looking for a used car. (I've already recommended them to friends!)

I brought a vehicle to MTB Auto for a pre purchase inspection and they did an amazing job finding a…read morefew overdue maintenance issues while also giving me more confidence in purchasing the vehicle. Mike and his son were friendly, thorough and professional. The appointment was prompt and for a very competitive price. They also provided a detailed report I could show the car dealer. Thank you!

Have been using this garage for years with multiple vehicles. By far the best in Nanaimo, and…read moreprobably the best I've ever used, anywhere. They find the true source of the problem that others have missed, and don't default to replacing expensive parts because they can't find the real issue. These guys know cars! They are great with domestic and imports, big trucks and small cars, whatever. They are thorough, yet efficient. They also don't talk down to me, and assume that women can't understand, which has happened before. Nice guys who care about customers and doing it right. Pricing is more than fair. Easiest to approach the shop from the alley, and parking is right in front of their door.

ABSOLUTELY AMAZING!!! coming from Victoria to go camping up island we were not planning on our 99…read more7.3 Powerstroke breaking down in Nanaimo. Called first thing in the morning. Larry said he could get us in right aeay. After waiting for a tow we arrived at the shop for 10am. We received a call 2 hours later that we could pick it up! Super professional and above all honest! Promax turned what could have been a terrible vacation into a minor hiccup. Thank you guys! Service: Electrical

Wonderful, honest, reliable and very reasonable service! We've been going to Alan and his team for…read moreyears. Always come away with great advise, and service. Thank you Alan for all you do for our community! Saved us so much time and money over the years. Would never go anywhere else!

From the owner: Departure Bay Automotive Service Centre in Nanaimo is dedicated to caring for your vehicle with…read morehonesty, integrity and professionalism. We provide comprehensive automotive maintenance, repairs and service to get you back on the road.

This is a place you want to bring your vehicle for an honest and trustworthy experience from…read morequotation to the final repair costs. Great staff who do their upmost to reduce your costs. My large repair ended up costing a few hundred less because of the service reps diligence to find the best price on parts and labor. I will definitely be a return customer with all of my vehicles for servicing and repair. Richard K.

My wife recently took her SUV in for its regular servicing. They recommended new tires, which it…read moredefinitely needs, and provided a quotation for a set of tires. They told her that they have a relationship with the tire wholesaler so the price they quoted was the "best in town." But it turns out, after a bit of calling around for other quotes, the Auto Check price was about $320 higher than other shops for the identical tires. In other words, they were prepared to gouge her for tires they clearly knew were way overpriced. To me, that kind of business practice stinks.

Convenient because he comes to you, waste of time and money because he doesn't have the tools, or…read moreparts to Actually fix anything. A repair shop will diagnose then quote a price right away, say yes and they fix it same day. The "automotive repair" business is far from that experience. Took a week to get a quote on the repair

They went above and beyond what we expected! They kept in contact with me with everything they…read morefound to repair. They not only repaired what had broken, but found faulty prior work done on our car. They repaired the items, gave the faulty parts to take back to the company that was at fault. I would take any vehicle to Precise Repair on Terminal. Talk to Spencer in the front office. Everyone there is beyond helpful and kind.

Did it exactly what was needed, next day service, very accommodating. Thanks Spence and team!read more