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    MOTION Stretch Studio - Kennesaw

    4.0 (1 review)
    Closed 7:00 am - 8:00 pm

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    8 years ago

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    Kennesaw M.

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    4.6(10 reviews)
    1.2 mi

    I genuinely wanted to make this place my new workout home. I found them on Yelp and visited their…read morewebsite. I sent them an email through the contact us form on their site. However, over four days later, I still haven't received a response. I tried calling them three times, but unfortunately, no one answered. Two days go by and I sent them a direct message on Instagram requesting more details about the packages. Their website is poorly organized, lacks updates, and fails to provide specific information about the contents of each package. They responded to my message, apologizing and stating that my first class would be free. However, they didn't take the time to answer my other questions. I attended my first class this month, and unfortunately, the front desk lady was not very informative during my initial visit. She simply directed me to the room with the trainer without providing any further guidance. However, I met with trainer G, who was incredibly kind, detailed, and patient. Therefore, my concerns are not directly related to him.He asked me if I wanted to schedule a phone consultation with him and a man named Jonathan. I did so the next day, but I never received any communication from them, not even a phone call, message, or email, despite the fact that they had been completely unresponsive for days. I'm not surprised by this, considering their initial behavior. As I was leaving, the front desk lady with extremely short hair asked me if I had a card on file and to pay for the number of classes I wanted. It appeared to be a blatant attempt to make a quick buck, which deeply offended me and made it abundantly clear that I would never return to this gym or recommend it to anyone. With that being said, I believe the facility and business as a whole are extremely disorganized, unprofessional, and unorderly in their operations. They urgently need a complete overhaul because my entire experience was appalling. This is not how a business should be run.

    -Update: Blazefit responded promptly this morning and provided a full refund. Thank you for…read moreproviding timely resolution to the billing issue. original post: received membership renewal charge by Blazefit today after I requested cancellation and non-renewal a few weeks ago. This is a poor customer experience and awaiting a full refund.

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    LA Fitness

    LA Fitness

    1.5(2 reviews)
    0.4 mi

    Hello people who want to get their bodies healthy by working out. La Fitness has great equipment,…read moreswimming pool, and hot tub. WARNING- Do not sign up for a personal trainer. You will not be able to get out of service, no matter life situation. Please- don't sign.

    Well it's plain to see why this gym sucks... Its management. Practically had to beg to even to get…read morethem to sign me up. Now wish I didn't. The staff is rude and lazy. They're wrapped up in messing with their phones at the front desk rather than greeting you, much less walking around and putting weights away or picking up trash. But it's obviously because the management hasn't set the expectations for them. Weights are left everywhere, the music from the classrooms is blaring, young hommies leave the door to basketball court open so you can hear the squeaking shoes & yelling over your headphones but also they love to walk out in the gym SHIRTLESS bouncing their basketballs. I mentioned this once to a trainer (who looks like hes never worked out a day in his life) and basically told me it wasn't his problem The gym is ridiculously busy, you'll never get on the only cable set. So I went to cancel and was told I have to come back 8-5 mon-fri (You know, when the rest of us are at work). I took off work early, walked in, a lone scruffy dude eating a nutrition bar. The convo: Me: "Is the operations manager here" Him: mmm Humm (still chewing his nutrition bar) Me: may I speak to him? Him: mmm hummm (still chewing) Me: um, ok, are YOU the operations manager? Him: mmm Humm (still chewing) Me: I'd like to cancel my membership. Him: ok. .....why? I listed my reasons. Rather than apologize or try to save a member or even take some constructive criticism, he argued with me. I just said "hey, you asked" he said "ok, you're canceled". Not a word further. At least he was rudely eating a nutrition bar. Two gals the other day were eating ice cream at the front desk. Nice image for someone going to the gym to loose weight! But the manager, Jason, WHAT A JERK. The ONLY reason this gym does well is its busy location. The staff is atrocious. NEVER LA Fitness again, never.

    MOTION Stretch Studio - Kennesaw - fitness - Updated May 2026

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