I went into this location looking for a specific stain they sell. Since they did not have it in on…read morethe shelf, they made one up. I would have thought it would have been the same price, but it was not; it was more! But I needed the stain. I returned less than weeks later and asked for the stain again, giving them the can with the formula. I was then told it was even more than what I had paid. After telling them that, they did give me a discount but it was still more. Both times I was not greeted. There is a lot of chit chat going on between the workers.

With COVID restrictions being the new normal, I don't get out and about much, which in a way is…read moregood because I've been busy as a beaver checking off the "Honey-Do" lists. And, it's being noticed too! Anyway, I needed some paint for a home project. I called ahead, gave them my order, paid by card and drove to the store. They had a note on the door to call and after I did, they brought the can of paint out for me. Three weeks later, I needed some more. I called ahead and they said they were now allowing walk in customers, so I drove there to pick up some more paint. When I entered the store, I was greeted by a young man wielding a disinfectant spray bottle and disinfectant wipes. His job was to clean the door handle every time some one entered the store. I thought that was pretty amazing. All employees in the store were wearing masks and gloves as well. I felt as comfortable as I possibly could, given the current safety restrictions. Anyway, it took them a little time to find my order, but once they did, it was done in a matter of minutes. So if you need some paint, don't get shook up, get to this store and let them do the shaking. You'll be glad you did.

They have knowledge staff that can offer advice and have a large selection of products .read more

Big time Christmas Spirit!!! I love this store... the gift store is amazing and the garden center…read moreis fabulous at spring time and the holidays!! This year especially it is filled with beautiful plants.. wreaths.. Christmas cactuses of all colors and an array of holiday items that make it well worth your time to explore ... make sure you grab a cart on the way in. Men love the hardware store and my husband knows to shop the gift store for me at Christmas and birthday time! I have never left empty-handed Check it out!!!

Very friendly customer service. Attentive…read more Sherwin Williams paint is by far the best. It's more spendy but the coverage can't be beat. This site literally has everything that a painter needs to do the job whether a professional gig or a Do-It-Yourself. It's a bit difficult to find. There is a tree in front of the building that blocks part of the sign and it's in a strip mall with a variety of stores. If you go here you will receive the attention you want and deserve as a customer.

From the owner: Your local Sherwin-Williams Paint Store in Knoxville, TN, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

I've never had a bad experience in the 7 years I've shopped here. It's a typical hardware/garden…read morestore. The people who work there are what make the difference. There is obviously a culture of customer service there and it's greatly appreciated by me.

Lovely old time hardware that has a little bit of everything and better than expected quality!read more

I learned about Farrell Calhoun from a local painter. He claims their paint has better…read morecoverage/quality and lower prices than the big names like Sherwin Williams & Benjamin Moore. So, I gave them a try for some interior painting in my house. The paint looks good and seems to be high quality. My understanding is Farrell Calhoun is a Tennessee-based brand that's only in the East/Southeast and they don't spend much on marketing. Overall: This is a good choice for quality paint at an economical cost.

Don't judge a book by its cover!!Was very surprised, saw two young men at the counter was thinking…read morethey were just place holders, but wow they were awesome, knew the paints, face great advice and suggestions and great attitudes, great customer service - the ONKY negative was on the company how can you not do paint samples? Had to go to Lowes to get samples but..... We will come back and buy from you because of the young men

Angel was great to work with, when she was not positive about something she called someone else…read moreinstead of guessing. My experience was a great one and I will return. Much better than the big box stores close by in every way!!!

What makes this Sherwin-Williams head and shoulders above everyone else is the personal service…read more They are friendly and efficient and a pleasure to do business with.

Great service! Attention to detail! Very Kind, helpful and knowledgeable staff. I love my new…read morepaint store!!!

Elder Ace Hardware is the best store in Knoxville. It beats the big box stores and has friendly…read morecustomer service people throughout the store. Rarely do I have to hunt for someone to assist me if I can't find exactly what I'm looking for the first time. They have multiple people manning the registers so check out is always quick and convenient. I never get lost like in the big box stores that are hard to fond what you're looking to buy. They also have a gift shop that has great gift ideas for other members of the family. Stop in today to Elder's Ace Hardware in Rocky Hill and also in Bearden.

Much more than a hardware store. Large section of nice gift items. Very friendly and helpful staff.read more