My boyfriend and I are on vacation and decided we wanted to indulge in a couple's massage while we…read morewere here. We first looked on Groupon to see if there were any deals for one. We stumbled across BJ Healthcare Massage and Spa and saw great reviews, but wanted to call and ensure we could get an appointment before purchasing since we are only visiting for the week. We tried calling the night before they closed, but no answer. I came on Yelp and decided to send a message to the owner. The owner wrote me back the next morning and told me to keep trying to call. Unfortunately, I still had no luck, so I told her and she stated she would send a message to the office. Shortly, I received a call from the receptionist, Rosie, and she was able to get us booked same day. Later on, Bo explained they have limited staff due to COVID-19, but to be persistent in calling or texting the number to schedule. They actually ended up having a special on the couple's massages ($105 plus $15 per person for deep tissue massage), so we were able to book with them directly. Rosie got us all booked for 5:15 P.M., but I asked her to give me a call if they had any cancellations. Surprisingly, I received a call that we could come at 4:45 P.M. instead of 5:15 P.M., so it worked out perfectly. Prior to our arrival, Rosie sent a text, confirming our appointment and a link to pay the $30 deposit. So we were all set for our massages.
Once we arrived, we went up the stairs to the spa area. This place was really easy to find and not far from where we are staying. We were greeted by Barbara and Bo, who were providing our massages for the day. From the time we arrived to the time we left, Barbara and Bo went above and beyond with the customer service. They were so nice and attentive. My boyfriend and I have been leery of getting massages right now due to COVID-19, but Barbara and Bo truly made us feel comfortable and safe, as they were adhering to COVID-19 guidelines.
From the beginning to the end, we truly enjoyed our time here. While we were waiting, they offered us tea and sat us down in the waiting area. The waiting area was so nice and relaxing. Once they were ready, they put us in our massage room to change and get ready for the massage. Barbara provided my boyfriend's massage and Bo provided my massage. We upgraded to a 60-minute deep tissue massage since we hadn't had a massage in awhile. This massage also came with a foot scrub, cupping and hot stone placement. Cupping was a new technique, we had never tried before, but Bo was knowledgeable about the service and was able to answer all of our questions. They both made sure the right pressure was being applied throughout our massages and that we were relaxed/comfortable. They both took their time and we didn't feel rushed at all. At the end, Bo chatted with us and provided tips to ensure continued relaxation following our massages. If we lived in Orlando, we would definitely become regular clients. Overall, we had an amazing experience! Great customer service, clean facility, and nice staff. Whenever we return to Orlando, we will definitely book with BJ Spa Healthcare, but if you are fortunate to live in the area, definitely book your appointment today. Don't wait, book NOW!
