I have a home in Kingman and I've purchased some items from these guys before and the people there have always been friendly. I recently needed to transport my HD Street Glide to Idaho in the back of my truck, I just needed a hand getting it loaded. Nick in service was super cool and had one of the guys help me out using the ramp It only took a minute but I really appreciated the help. Sometimes It's the little things that make a great customer service experience. read more

Nice place off hwy 66 ,people was friendly and everything is was good happy this place exists

This HD dealership is very nice, well stocked and the staff was very nice. I traveled from Las Vegas as part of the any road challenge and was checking in. The lady at the front entrance who verified my mileage and checked me in was super nice and very helpful. read more

I was going to buy a new Harley from these crooks, I had a trade in that I had invested over 30K, They started finding problems with the trade that I knew did not exist, Then they offered me 3K for my trade on a 35K purchase. Stay away from this place. Go to Las Vegas or Phoenix if you must buy a Harley new. read more

Mother Road Harley-Davidson - This is another happy customer. - Motorcycle Dealers Near Me - Kingman, Arizona

It's hard to watch Mother Road Harley-Davidson advertise "employment opportunities" and promote a supportive work culture when you know how they actually treat the people who built this business. ​My mother gave 30 years of loyal service to this dealership--working there just as long as part-owner Tony Campbell. She had never been written up once in three decades. That changed under new management. ​Instead of honoring her 30-year commitment, the new General Manager strategically targeted her--a female employee and cancer survivor. He stripped her of all the employees in her department, violated basic FMLA protections, and fostered an environment so hostile and threatening that other employees outright quit because of him. ​To top it off, the GM fabricated performance issues out of thin air, moved himself directly into her position, restarted the department, and pushed her out on July 3rd. ​It is disgraceful that part-owner Tony Campbell and owner John Morotti allowed this to happen to a 30-year veteran who helped build their store. To do this to a woman and cancer survivor who stood by that dealership for three decades is as foul as it gets. ​If a company is willing to treat a 30-year employee as disposable the moment medical rights come up, future applicants deserve to know what kind of "opportunity" they are actually walking into. If you are looking for a job here, know exactly what kind of business you are dealing with. read more

Service department exalent Motor clothes girls very nice helpful Solved all problems shipped clothes home while traveling Thank you read more

Thanks to Dwayne Blay and Mechanic Clark for doing me a solid during Arizona bike week. My Road Glide took a dump when the water pump failed with the help of the staff and gentlemen at mother road HD they got me back on the road to Arizona bike week coming all the way from San Diego- almost turned around and towed the bike home, but those guys kept me on the road. Many Thanks and Mahalos..!! -Big Mike Senior Chief UNITED STATES NAVY (retired) read more

Been waiting 2 months + to hear back from someone regarding purchasing my 2026 canam that was supposed to come with sound equipment and was told by the associate it did, then to be told it didn't after receiving the unit .... And that I would receive a call when a remedy could be made. We'll I've been pretty patient with no resolve. read more

Jon was very professional and courteous, this was one of the best buying experiences I've ever had. No pressure, no hassles just a pleasant and easy process. read more

We were traveling from Colorado when our service engine light came on. We stopped at Mother Road Harley in Kingman, AZ. The service department had us back on the road in about 15 minutes, with a smile, a handshake and a few jokes. Very pleasant experience. read more

Stopped in look around and pick up some poker chips. Savanah was a big help with finding everything!

Great customer service and great people. Ralph Sells took the time to go over the bikes with my wife, and get her set up with the right ride. Definitely will be back when I'm ready to get another bike or trade in. read more

Mother Road Harley-Davidson - 2017 Softail Slim FLS - Motorcycle Dealers Near Me - Kingman, Arizona

5.5 hours to install a winch? And because it's on a Saturday and they are closed for two days . I am without my ATV for well who knows. And I had plans that are now ruin.just got my ATV and they did a good job. read more

First time here. I had Tina as my sales person. Super rad! If she didn't know something, she didn't BS. She went and found out. Awesome salesperson. Dealt with Coop. Conducted business as a gentleman. We couldn't work a deal. But, I would definitely buy from here or these two. Great experience. Just a few bucks off. read more

First off, My husband and I are Harley owners. We took our friends down there who were looking to purchase. When we walked in the only one to greet us was receptionist at the front door. We had to walk up to somebody and ask them to help us. There were 3 salesmen in a conversation amongst themselves not even interested that we had walked in. It was about 4 PM... Maybe close to closing time I'm not sure. In any case we found one that our friends were interested in and they got the info on it. One thing we noticed is that they had 9 year old tires on them and they were pretty worn down. They were not asking for any money off the price that they were selling it for just that they include a new set of tires. The sales guy came back and the 1st words out of his mouth were "it is not illegal to sell it like this, we will not include tires." We were shocked that he even said that. He was willing to lose a $30,000 sale over $1500 in tires. Our friends were also putting $10,000 cash down and never ask for a price reduction. I think the owner would want to know that his sales guy lost sale and was very rude and inconsiderate for the safety of their customers. I was embarrassed. read more

Mother Road Harley-Davidson - Motorcycle Dealers Near Me - Kingman, Arizona

Always a great selection of bikes reasonably priced and Harley clothing etc During the old Laughlin River Runs they always put on a great outdoor venue with live music and vendors read more

I have been to and visited this Harley shop for the 8 years I've lived here. They have always treated my wife and I with the utmost respect. Ron is parts is very knowledgeable and goes out of his way to print out and show you where your parts go (if you don't know where they go maybe you should visit the service department). We have purchased everything from motorcycles to clothing to trinkets and have always had a pleasurable experience. Cooper was a great help when we purchased my wife's motorcycle cash out the door, and he's always been helpful where he can. For those of you who have complained about this location all I can say is, perhaps you had an attitude and they returned the favor, you reap what you sow, treat people with respect you get respect. We love Mother Road Harley Davidson and will continue doing business with them for the foreseeable future. read more

Mother Road Harley-Davidson - Harley Roadster and Harley Electric Glide Standard - Motorcycle Dealers Near Me - Kingman, Arizona

Went to buy a side-by-side salesman was nasty just wanted to play the salesman game wanted to find out about trading in a bike that I bought 6 months ago from from them and then they tried taking advantage of a senior citizen and offer some ridiculous price for the trade in I can't believe after being a customer there that I would get treated that bad salesman needs to find a new job buyer beware!!!! read more

Anyone else wait over a month for their new license plates ? The DMV still list me as owner of my trade that I sold to the dealer and now the tag is expired prompting the DMV to issue a late notice to me. Still no plate has arrived for my new bike. I think Mother Toad Harley has over $350 of my registration fee. read more

Needed a part for my bike and as usual it was not in stock. When a part is ordered you MUST buy it. The part came in but it was the wrong size even though the part number on the package was what I needed. Already paid for it at time of order so this is on Harley and their business platform. No stock so customers are burned. Gotta get the bike fixed so I can sell this money pit. read more

we went on two occasions to look at side by sides but no one there could be bothered to come out and see if we had any questions. I have been told that their customer service is terrible and my experience confirmed it. read more

I hate to put a such a negative review on these guys but the vibe was terrible. First they don't support military. Second my wife wanted to see how much a smaller quad was and instead of answering the question they wouldn't even give her the time of day. If you don't want sales don't stay open. read more

These guys are number 1 in my book in a time where HD dealers in my home state of Colorado has either cut down their shop hours (to three days a week) or do not call or email back when asking for a service appointment. Since I was planning a vacation in Az, I made an appt with Mother HD for a service call: Ivan, the service rep, answered my online appt request with a phone call within 24hrs, On my arrival I found all staff, to include Ivan, were friendly, attentive and my service was completed immediately. Too bad I found a great dealer that is 13 hrs away from my local HD dealer. Sure wish they were next door! Based on my experience at Mother Road HD, when I am ready to purchase a new HD, Ill take another13 hr trip to Az and purchase at Mother Road HD read more

I rolled in from out of town with my 570RZR. The check engine light had turned on the night before and as an abundance of caution I added 1/2 qt. of oil just to get back to my trailer. Pulled the fault code later online to find it was a broken throttle sensor vane wiring harness which was clearly easier to see in the daylight! They were able to get me in right then and there, repaired the sensor wiring and bled off the excess oil I'd added. And only charged me 1/2 hour in labor! Fantastic service! Treated me right! My only regret is not living closer to Kingman in order to be able to rely on them to help if ever needed! read more

Was treated very rude and rushed through by a randy Anderson not only did he act like he didn't have time for me but when I requested a different sales associate he said he would handle it then in about 5 minutes he said can't help you on this purchase and blurted out my credit score in front of everyone acting like he once again just didn't want to help me I felt so rushed and mid treated he never asked if I had trade in or more down anything which I had both but feeling so rushed and mis treated I just left to take my money elsewhere randy Anderson you need to do your job as a sales boy and stop mis treating your costumers and taking Out whatever personal problems you have on your customers read more

Walked into the shop with two buddies looking at several models. Buddy test road one and then wanted wanted to look at a street glide. I wanted to test a road glide as I have already looked at the Indian Challenger. This is explained to the salesman Roy. When asked for my first test ride and my buddy's second, Roy accused us of only wanting to "joyride" and not just cruise on bikes for fun. This was uncalled for as he was told what we were shopping for. All three of us left. We will not be purchasing anything from here and most likely would not spent money on Harley. All thanks to Roy due to his disrespect of clients. You lost three serious customers today. read more

I called for a part that I had previously checked on and at this point wanted to buy it, but the parts manager didn't know what the part was and acted like I was crazy. When it became clear to her (Sylvia), she said it would have to be ordered. I said ok, and again she said they didn't have it and needed to be ordered. She seemed preoccupied, and when I asked her for her name she got upset and hung up on me. I called back and asked for the manager and got a 'Ben' ? I let him know what went on and that I would simply like to order the part. He asked for ALL of my information ie. name phone number etc. and when I asked him for his name, he got upset! Said he would get Sylvia to call me and he hung up. This is BAD review and I have two groups that I ride with, have bought a motorcycle from mother road , and buy a lot of parts from them. I will send all of my friends to another Harley dealer, and not purchase anything more from Mother Road Harley. read more

Ralph & the sales team were great, very patient & helpful. Much more reasonably priced than the places in Vegas or Phoenix. Can't wait to make more deals in the future read more

First time in there and it will be the last time I go in there. Staff is very unprofessional in every way possible. Not very help full at all. I did not get the mechanics name who helped me on my bike but he was the only helpful person there. I will travel to Vegas to a real professional Harley-Davidson shop. read more

Friendly and accommodating workers, felt comfortable shopping there. It was organized and clean throughout the store.

we were on the way the Harley dealship in kingman from bullhead City to do a test drive and when in rout they texted us that our financing through them was denied. We asked to find our own financin, they said yes and knew we were still on our way. when we got there they told us that since we were denied they called the next buyer in line and they wanted it and couldn't do a test drive. They didn't even care. Very rude and disrespectful no customer service wouldn't recommend buying there. read more

Was in the area today (122822) noticed the inventory of side by sides in the parking lot and decided to stop by because I'm in the market to buy one. Walked around the side by sides for about 10 minutes, no one came out. It's cold and cloudy... so ok. Walked inside... walked around a minute, and no one asked if I needed assistance. I walked up to Maggie behind the counter... she was texting away as I stood there. Had to excuse myself and ask for assistance ref prices. She told me the prices are in the glove box. Ok, walked back outside... you'd think she would have just called a salesman over and send him outside. Nope! I walked over to 4 models I liked... no prices anywhere! So I walked back in... she was still texting and didn't acknowledge me. I used the restroom, and as I walked, Maggie did acknowledge me and told me to have a nice day. Really?? This is how they do business? I had my truck and trailer with me. I will look somewhere else I guess. Maybe management needs to have a staff meeting and reevaluate how they do business and their employees. Very disappointed!!' read more

This place is the best dealer to get your bike serviced. They make you feel welcome and part of their family. Most important, they do a great job! I come all the way from Las Vegas to get my bike serviced here and I'm happy to do so. read more

I stop by here every year during the Laughlin River Run to get me a new T-Shirt. The store is crowded during this time but they put up extra registers so you won't have to wait in line for long. They even close down the street so the Bikers get easy street parking. read more

on 10/12/17, called service department to see about having a rear tire replaced on my 07 Fatboy . Was told to bring it in at 3:00 pm, and they would try to complete the job same day but no promises. Dropped bike off early, seeing they were very busy taking care of customers, I was not expecting to have service completed same day. By 4:30 they not only replaced tire, but also rear break pads, and delivered the bike. Josh the service writer was very professional and friendly not only to me, but to customers on the phone as well in shop. We are in the area for the winter months, and will use Mother Road Harley as our go to shop. Thanks Josh and staff. Steve David read more

Great employees! My bike had troubles while riding Route 66. Had to get my bike towed too dealer. And they got me back on the road in record time at a good price. I highly recommend them. read more

Mother Road Harley-Davidson - Motorcycle Dealers Near Me - Kingman, Arizona

I bought my Harley Triglide brand new from Mother Road knowing I was willing to travel from Las Vegas to Kingman AZ for maintenance. I call to schedule a maintenance and was treated so rudely by John in service that I don't want to return. Now I have regrets buying my bike from them. So disappointing! read more

This store was amazing we stopped in and they were so friendly stopped us and asked if we wanted some ice cold water because it was so hot out side there was a beautiful young lady with super long hair that was super knowledgeable of everything in the store she was super friendly and smiled the whole time what a breath of fresh air compared to some of the other Harley shops we're from California and they're not always so friendly there we will make sure we let all our friends know where they need to stop in THANKS Again so much A+++ read more

Interested in buying a Road King but was blown off by sales department. In the middle of talking to a salesman the salesman suddenly engaged to someone walking by and completely ignored the fact that he was speaking with me. read more

Stop in on my way home from Oregon to get some shirts. The counter girls were so very nice and prices were good. Thanks for your great customer service read more