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    Motel W

    5.0 (1 review)

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    Quinta Real Oaxaca

    Quinta Real Oaxaca

    (18 reviews)

    $$$

    A group of 10 of our closest friends were on our way to Oaxaca to celebrate my wife's 40th birthday…read morefor a four day Mexican adventure, a once in a lifetime bucket list item for a once in a lifetime moment. We were all planning on staying at Quinta Real. We had booked transportation, restaurants, tours, tastings, a full four day itinerary that we had spent months crafting to try and make perfect for this very special occassion in a very special city. This was all upended when bad weather rerouted our flight, missing our connection, with no viable options to rebook an entire group of 10 people in time to enjoy the trip. My wife was devastated, in tears, the trip she had been looking forward to all year completely ruined at no fault of her own. I called to see what Quinta Real could honor our reservation by booking a different date, a credit, a discount, or ANYTHING to ease the pain. We wanted to come back (and we will be, just not with this hotel), and we wanted to continue working with Quinta Real to make this mutually beneficial for both parties. Instead, they could not care less and are keeping the entire thing, four nights to the tune of thousands of dollars in exchange for not having to lift a finger to do anything for 10 guests now. Most important of all, however, is the lack of any professionalism, sympathy, politeness, or kind words under these special circumstances--they simply don't care. The human element of compassion is what I care about when I consider or recommend a place. I do not recommend Quinta Real--they have shown that they lack this element when it matters most.

    We had our wedding here, the staff was so kind, they did an incredible job with our reception and…read moredinner. Our family and friends were blown away by the service, the rooms were beautiful and everyone was so accommodating. It was a dream to stay at Quinta Real, it costs significantly more than other places in town, but it's a luxurious and beautiful experience. Yadira did our wedding and she is the very best!

    Hotel Casa Bonita

    Hotel Casa Bonita

    (7 reviews)

    $$$

    An all-around very enjoyable hotel experience. From the front desk, to the room itself, to the food…read moreand hospitality, this place was worth every peso we overpaid. Yes, overpaid. It's not cheap, nor is it centrally located by any means. But, it's a nice break from the hustle and bustle of downtown. Quaint and charming are the words that come to mind. I would say it's very quiet, but unfortunately, the hotel also owns a karaoke bar one level below the street, which is far from soundproof. The maintenance staff also started working pretty early on a Saturday morning. Fortunately, our room had an air conditioning unit, so at least that blocked out most of the noise. It felt like we must have been here during low season because the hotel was completely dead. Of the 24 rooms available, only 3 were occupied. Of course, this also meant that we had the place to ourselves and were treated as such. The outdoor dining area has a TV and being the American that I am, I asked if we could hook up the football game to my NFL Game Pass. They went and fetched an HDMI cable and made it happen. They even handed me the remote, making me feel right at home. About the only thing they didn't do was pull the couch out from the lobby to make for more comfortable seating. As far as the room, it's pretty spacious. The bed is comfortable. The complementary coffee isn't bad. They have safes, and the housekeeping does a great job. The food is also pretty good, though I was worried considering it appeared we were the only guests.

    Motel W - hotels - Updated May 2026

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