Beautiful property and amazing views! Our room was perfect and very clean. Would recommend 10/10!!read more

It's a fine place, good walking distance to the boardwalk and nice outside. My family and I have…read morebeen going here for about 15 years and over that time the price has slowly crept up (which is to be expected, and I didn't have a problem with). But, I just looked and the cheapest room in June over $600 a night, which is insane. Update: they did reduce the rates to $400 a night, but they were over $600 a night when I first posted this. Either that was a mistake on their website or they're trying to gaslight me. I even took a screenshot that I've attached.

I've been wanting to give the Dream Inn a go for a long while. Recently, all of the parts fell into…read moreplace to host our program retreat here ~ and I'm so glad we did! It was just perfect for our small staff gathering, with their Cove Meeting Room right off their on-site restaurant, Jack O'Neill, and the package with breakfast, lunch, beverages and snacks along with the meeting room all included. The rooms are comfortable and every one of them has a wonderful view of the beach and Santa Cruz Wharf (and the Boardwalk a bit farther away down the beach). Love that they offer a complimentary selection of e-books, audio books, meditations and podcasts (QR code to scan right on the bedside table) and that they've eliminated all single-use plastic water bottles on their property. The weather was perfect during our visit in early February. Staff were all friendly and helpful ~ special shout outs to Elaine and Shannon for all of their help leading up to our stay. Would return in a heartbeat!

I have been raving about this hotel for weeks. I haven't…read morebeen here in years and came back with the kiddos and it was literally perfect. It is not a spanking new hotel and a has some wear and tear but you're paying for the location and everything is clean. The service is great. Everyone is nice and helpful so I'm not checking the corners of the bathroom for rust lol it's not that serious. It's CLEAN and the perfect place to stay with kids on the beach. Walking distance to the boardwalk and who doesn't love valet! They had fun activities for the kids at the pool and the poolside service was great. The drinks were good and nachos while tanning and the kids swimming is kinda perfect!

I recently stayed here for a short vacation with my little family. I noticed that this place has…read morerecently been upgraded. And I loved it. The rooms were big and modern. It is a self check in which made things really easy for checking in. One thing I will say the I had bad service and took me a while for the email with the code to the door to load. That is a small detail and still would say it is a great place to stay.

Place is clean, staff freindly and location is conveninent…read more The only con is that it just needs to be updated a bit. The shower curtain has a funky smell. Otherwise, it's a decent place to sleep.

Great ocean view and an unbeatable location, right across from the beach, within walking distance…read moreto the pier and the Santa Cruz Beach Boardwalk. Super convenient for everything. The service was excellent as well. They offer complimentary hot chocolate, snow cones, popcorn, coffee, and tea for both kids and adults, which was a really nice touch. Would definitely come back!

Do you enjoy feeling like a prisoner on your own vacation? Then this is the place for you…read more There is a certain point in the night where you cannot get out or in without checking in with the front desk. Not even walking. You rent this hotel to be on the beach but you will not have the ability to leave the premises, even just on foot to walk the beach, without checking in and out with the front desk due to the fencing and gates. This is not clearly disclosed during booking or check-in. I personally don't appreciate this. You also have to pay close attention to the fact that parking is not included in the price of the hotel, so expect to pay an additional $25 in parking when you arrive and factor that in to your consideration of what hotels actually cost comparatively. Knowing this, I may have gone with another, potentially nicer option that just included parking in the total fee because yes, people are traveling and are going to need a place to park. In the most touristy spot of the entire area and they say "will you be parking with us today?" Ummm yeah, kinda duh. Not the end of the world or a deal breaker but just additive when you specifically look for a place with a hot tub. The hot tub needs repair. The 'flooring' is very worn and dirty and the hot tub temp max is fairly low. It's doesn't get relatively 'hot.' Mostly clean. Kind of cute, but just realistically not what you think you are getting.

Made reservations and let them know we would be arriving after about 7 or 8 pm. They said late…read morecheck ins are no problem, we just need to call a # for entry as they lock up the lobby and leave at a certain time. We arrived and saw the paper on the front entrance with the number to call for entry.... no answer. We texted and called numerous times, all while standing outside in the dark. We never got in. Had to find a hotel last minute, which we did, thankfully! The following week, I got a text with no apology or no reason as to what happened- just a short text saying " we will refund you". Would never reserve a room here or attempt tp stay again. TERRIBLE customer service.

My wife surprised me and booked us a trip to Santa Cruz for my 40th birthday. We stayed at the…read morePacific Blue In and we both really enjoyed it. The room was small, but the bed was super cozy and I really loved the bathroom with open concept shower. The room had a window AC unit and a fan, which we really didn't need because the weather in Santa Cruz is basically perfect. This hotel is within walking distance to the beach, a gorgeous wine bar, amazing local food spots, coffee shops, and downtown Santa Cruz. In fact, during our last night here we walked all over downtown Santa Cruz grabbed a drink and some ice cream and felt 100% safe doing so. They don't offer room service, as this is a very small mom and pop style hotel, but I believe they do have a kitchen? I kept smelling food, but couldn't figure out where it was coming from. The staff here is awesome and really made our trip special. My wife was able to coordinate with Alondra, in the front office, and she set up a 40th birthday surprise cake and balloons in our room before we got there. It was awesome! I can definitely see us returning to this hotel for our next Santa Cruz visit.

A lot of hotels around the boardwalk are motels and the really nice ones are overpriced, so we…read moredecided to stay here so we can have somewhere comfortable to sleep while we visited Santa Cruz. It is a little pricier than other places, but also cheaper than the nice hotels at the beach, so this one was a great compromise. There is an extra charge for valet, but we decided just to Uber to the boardwalk, which is less than 10 minutes away. It was chilly since we came in October, but my son still enjoyed the pool and hot tub. It is a clean and comfortable hotel and family-friendly. The free breakfast is always a nice touch and the staff is helpful. I do plan on staying here the next time I visit Santa Cruz.

We stayed here for 2 nights and overall it was a good. I would give it a solid 4*, but the only…read moreoption for valet parking was a bummer. The location was rather random, located in a suburbs. Pros: Clean lobby, check in was a breeze Clean spacious rooms, bathroom was clean Sofa bed was comfortable for a few nights Cons: Valet parking option only No doors to the bathroom sink, so if you're an early riser and want to get ready, it'll wake everyone up in the room Barn doors for the bathroom

I can't say enough about this place!…read more Mary our hostess was so nice welcoming and helpful. She made us feel like we were staying at a friend's house. Our room had an incredible view. I can't believe the description was a partial view. It definitely was more than a partial view. We had a soaking tub with whirlpool jets. A king size bed and a fireplace. A miniature refrigerator, and bathrobes to use while we were there. They have a wine and cheese hour from 4:30-5:30 every evening and it also had chocolate chip cookies and veggie tray. The breakfast in the morning was so delicious with an assortment of breads, homemade granola and muesli, fresh fruit, quiche and fresh baked cake (lemon, banana, and blueberry were the flavors the days we stayed). The location is walking distance to the pier, boardwalk, and downtown. Depending on how far you like walking we walked to Natural Bridge State Park and it was 2.7 miles. The view along the way is spectacular

We stayed at West Cliff Inn a week ago and were surprised to find it didn't have air conditioning…read morewhich means we had to choose to either be way to hot or leave the windows open and it be loud and bright. So while the beds were comfortable we didn't sleep at all while we were there. Proximity to the beach, Ward and board walk are amazing. However, someone did break into our rental car and steal $250 from our golf bag. That's our bad for leaving clubs in the car but it is a bummer that the facilities are not secure in any way. The breakfast is just a continental breakfast and is over marketed as something much fancier and one of the staff told me the wine and cheese is just from Costco so not local pairings as I would have expected. Overall, it was advertised as a boutique experience but really it was pretty generic and just over priced for the location.

Great Stay ! clean room & great service upon Check-in and Check-Out!…read more Few minute walk from The boardwalk ..super convenient.

What a great spot!!! We were on the 2nd floor w/ a huge outdoor patio where u could see the…read moreboardwalk easily. We had 2 ask 4 additional towels cause we didn't have enough & they were more than happy 2 get us some. There is breakfast @ this spot. And I liked that they had popped popcorn available. Bathrooms were big which is always a plus 4 me!!! I hate feeling claustrophobic!!! The beds were firm, but comfy!!! And I loved being right across the street from the boardwalk & beach!!! Would definitely book a room again!!!

I gotta say first impression after checking in I was very disappointed with the staff at the front…read morecounter. I saw there was a lady named Alex who didn't check us in but was behind the desk along with the man who actually checked us in and he gave me ZERO information. I got the impression I interrupted their conversation when I came up the stairs and the whole time checking in was slightly uncomfortable because the lack of information I got. I was expecting breakfast is served from this time to this time. Pool hours are blah blah WiFi info. SOMETHING!! Come on.. All I got was what card do you want to use enter it here, then here's 2 keys and park in garage. I had to ask where the garage was that's how bad this guy did with checking me in. After we checked in and got to the room it was nice my kids got a kick out the small balcony we stayed on the second floor. The staff that served breakfast and room service did amazing. They greeted us every time we crossed paths with a good morning, or enjoy your day. It definitely made up for the lack of customer service at the front desk. We stayed 2 nights and over all the location was PERFECT. Everything you could need in walking distance. We drove to the civic auditorium and the boardwalk both took just a 15 min drive from the hotel. I drive a Nissan armada and the parking was tight getting in and out but doable if you're a good driver, lol. I noticed upon leaving people just left the luggage cart in the garage after loading their car shame on them because traveling with my 4 kids I was thinking people actually returned these when they finished. Nope, they don't so don't wait around for one just look in the garage.

I needed an inexpensive hotel in the area this one is a good choice. It's not far from the…read moreCapitola downtown beach and close to Santa Cruz. Simple and clean. They have an underground parking garage and a breakfast buffet is included that has scrambled eggs, waffles, oatmeal and more.

Every stay, Hotel Paradox has made our mini vacation amazing…read more Rooms are "beach chic" with soft cotton linens, a roomy glass shower with pebbled floor, British luxury brand Gilcrest & Soames bath products and rooms terraced overlooking the redwoods and the pool. (sometimes a slice of the parking lot, ask for the prettiest view). You cannot beat slipping on your slides and having a very late breakfast overlooking the patio or having an afternoon craft cocktail and poke nachos while poolside. My son's a fan of the tableside s'mores. Come as you are. Hotel Paradox is our place to relax and recharge.

The decor and art was really nice and we loved the heated pool, hot tub,ping pong table. The…read morerestaurant had good breakfast burritos. I am super picky about my drinking water and I was thrilled they had reverse osmosis filtered water bottle filling stations! The rooms were nice. I loved that they had a little free library. My only complaints are that the beds were kinda lumpy with pressure points/dips and the pillows were too soft and unsupportive. Not sure if we had bad luck with the room because I see other reviews saying the beds were comfortable but my husband and I both had difficulty sleeping and were having back pain from the beds and pillows. The front desk was able to locate a few firmer pillows for us so that helped a bit. My other complaint is that there were no microwaves or silverware in the rooms. It would have been really nice to be able to microwave a few things. Overall we enjoyed our stay and the staff were accommodating.