The Highway 17 Express bus is a fantastic way to get over the hill. I rode it on a Thursday morning…read moreto Santa Cruz from the San Jose Diridon station and it took about 45 minutes. The cost was $7 for one way, which seems like a fair price. The bus was very clean and on time for the departure and arrival. I was so relaxed that I fell asleep. There were about 6 people on board. They do have a bike rack in the front which one guy used and seemed to load it up quickly. I bought my ticket ahead of time on the app and scanned it as I boarded. A few people paid with cash. I took the bus back on a Sunday morning from Santa Cruz to San Jose and had a similar and positive experience.

These bus drivers pick and choose what they want to do like police officers now. I've ridden when a…read moremale urinated on the bus and they didn't kick him off the bus. I've been on several times where people are drinking and have alcohol on the bus and they don't kick anybody off. I was told to get off in an unprofessional rude manner because I was clipping my nails which I shouldn't have been doing. The bus driver tells me I have no right to speak and rudely tried kicking me off the bus because I didn't like the way he spoke to me about it. Their attitude and professionalism needs to change and I feel they speak to me differently because of how I look. Most of the time they let you just get on without paying so they can't be picking and choosing what they want to do in my opinion. Respectfully saying.

About one in five times, it's on time. Usually it's late, often as much as twenty or thirty minutes…read morelate. This is consistent at all bus stops across town and in the other towns it goes to as well. It hasn't gotten any better over the ten years I've been using it.

Every time I come to Santa Cruz the staff are extremely helpful giving me bus times as well as…read moregiving me info to contact the other bus companies that serve the metro station. Notes about this station: 1. It hosts Santa Cruz Metro, Highway 17 Express, Greyhound, And a MST ( Monterey-Salinas Transit ) bus to Salinas/Monterey. 2. It is right in downtown Santa Cruz. 3. It does have a little good shop inside the station to get snacks. They do take cash or credit cards. 4. It does have restrooms that are sometimes not the cleanest. 5. Cause it's downtown and a transit center expect to see homeless hanging around. 6. It's about a 10 minute walk away from the Santa Cruz wharf and the Santa Cruz Beach Boardwalk. 7. There is a spot on the front street side of the Santa Cruz Metro Station where you can find a taxi if needed. 8. The little food shop in the metro station has a ATM if you need to withdraw cash and there also is a BankOfAmerica atm down the street on pacific ave and also if you walk down the street there are bank branches for Bank of America, CoAmerica Bank, and Bank of the West.

It's fathers day, we got a late start to hit up the Santa Cruz Beach Boardwalk and parking is not…read moregoing to happen. I grew up in SC. I'm not about to circle and wait for a parking spot. I also don't plan on being there all day so I don't want to wait in line for an hour to get a spot in the expensive new parking lot. What's a dad to do. I drop my wife and kid and head downtown to get some coffee at the Santa Cruz coffee roasting company. Got rock star parking on Pacific Garden Avenue and grabbed a cup of coffee, stuff enough coin in the parking meter them jump on the trolly. So I get parking, coffee and a low stress ride to the beach. It's got great music and air conditioning. Happy father's day, I win. The family got to have a bit of fun (waiting in line without me) before I get there and I get to relax instead of looking and waiting for parking. And did I mention the AC.

If you are going to the Boardwalk your first ride of the day should be on the Trolley! The parking…read moresituation at the Boardwalk is a bad joke with overpriced parking and narrow congested streets. There is plenty of parking downtown and mostly free on Sundays. The Trolley runs daily from Memorial Day Weekend to Labor Day Weekend. After having lunch downtown (much better options than the Boardwalk), I boarded the trolley at the Del Mar Theatre stop. You must have exact change (just 25 cents per ride). Why so cheap? The Trolley is run by the Santa Cruz Trolley Consortium, Inc. a 501(c)4 non-profit organization. It's a short and pleasant ride down to the beach then just a hop skip and a jump to the Boardwalk fun.

Great way to get to Big Basin State Park. You can park here and take the route 35 bus to the park…read moreon Summer weekends and holidays. Much cheaper and easier that driving and making a reservation.

Today a big wet and windy storm has rolled through the Scotts Valley. The transit center and its…read morehorrible design, offers ZERO protection from the elements on this day.

It runs often and carts UCSC students up to campus at all times of the day and night. The 16…read morenormally goes two ways. It's either packed because A) classes have just let out and everyone is going home or B) at night, and a bus hasn't shown it's face in over half an hour. I love that this bus runs until ~3am, it has been a life saver many a time.

I'm a fan! This bus can be the best to take when trying to get from campus to the metro center…read moreduring rush hour. Yes, it does take a longer route, but with much less traffic. The 19 enters UCSC through the west entrance and then just head all the way down bay, even to the boardwalk. It's a good bus, it would be nice if it ran more often.

From the first contact to my last "goodbye / thank you," Early Bird Airport Shuttle service was…read moreawesome. They communicated with me by phone, immediately sent a follow up email with details about logistics, cost, tipping for a super early flight. They sent an email the day before I was leaving, which gave me peace of mind. The driver was very nice, was appropriate with his conversation and got me there on time. I'd definitely use them again.

This will now always be my go to shuttle service from Aptos to SFO. The driver arrived on time and…read morewas super friendly and an amazing driver. The vehicle was extremely comfortable. The pick up 42 days later was seamless and the driver was very cordial. The things that cemented this service for us was, one, they include the gratuity in the charge, so no awkward moments of waiting to tip. And two, they sent a confirmation on both ends the day before so there was no question that they were coming. Highly recommend!

Pretty much the same deal as the 16, only it enters the UCSC campus from the west oppose from the…read moreeast. I've never really understood why there were two buses for essentially the same route, but I've stopped asking questions at this point. Unlike the 16, it runs less often, about twice an hour and stops around 7. But no one really misses it since the 16 is still running after that, and if I hadn't already mentioned, the two are basically the same route.

TERRIBLE!! Left me hanging for iver 2 hours tgeir driver clained i was a" NO PAY!! Impossibke…read morebrcause i have NEVER used them BEFORE, AND CERTinly NEVER WILL! I used Lyft tgen tk get ne i. My wheelchair. They were very quick And very courteous. YELLOW CAB :? NEVER gai ;-( ALSO DID NOT EVDN Cll bCk S promised!! Terrible exisdis cs waiting in my wheelchair

We called 2 hours in advance and set up a reservation. No problem. Then we waited on the side of…read morethe road for the cab to come, thinking all was fine. 10 minutes later, we call them "no cars". No attempt to call us. No sorry either. Then a man gets in a yellow cab who called one only 15 minutes ago and drives away. We were late to a family wedding. If you say you can do then you need to Follow through.