There is no fire escape. The shared dorm room is in the front and the staff padlocks the door at…read morenight. They only have one key and keep it in the back. Between the dorm and the staff is a kitchen. If it were to catch fire in the night, you would be trapped. Upon realizing this I was paranoid and stayed up all night in the courtyard. When I voiced my concerns in the morning to the staff and told them I could not stay there, they refused to refund the money for the other two nights I'd paid for.

had my RayBan glasses stolen from the driver that takes you to the airport in the shuttle…read more Management was made aware (as per another staff member the driver had already been caught stealing things out of luggages and nothing was done) DO NOT STAY HERE

This is a nice clean hotel. Yet the power went out twice while I was there doing business. I asked…read morethe manager Patricia Ramos if they had a backup generator for such problems. She said no and she did not seem to care. In the morning I checked out and spoke to Silvia Perez again explaining my problem. She said you are in Mexico and not the U.S. You just have to deal with it. This has been my experience.

Clean hotel with easy check-in. Parking is free in open lot. The room and entire floor smelled like…read morecollege. Okay, maybe frat house. Can I get some Fabuloso purple up in here?

This is a hotel conveniently located close to Saltillo and Ramos Arizpe (if you are in a business…read moretrip to the industrial zone). There are several nice restaurants located close to this hotel. They have a secured parking area and there is an American food restaurant within walking distance. Rooms are clean but you can see signs of being old: old towels, old carpet but clean, old furniture with no power outlets close to the bed. Tub is gone... But...breakfast is awesome. I had scrambled eggs with refried beans and chilaquiles...they have fresh juices and fruit, and a good variety of local sugar bread...this is making me come back again :) Also service is good and employees are very helpful trying always to go beyond to have you enjoy your visit.

This had to have been one of the worst stays in a hotel ever. First of all, I was put into a room…read morewhich should have never been sold, for various reasons. Overall, the Camino Real is a nice hotel, but it did nothing to help my stay. As you come into the hotel, it opens up into a huge marble-walled atrium, probably 5 or 6 stories high. First issue is the noise- it is unbearable with the echoing of music, people talking and at the time I was there, the mass of screaming and running children. It was absolutely unbearable. I arrived to my room, which was on the top of the atrium level, and my door was off the atrium, I thought surely it is a heavy door and will block out the sound. Boy was I wrong. Of course, the hotel was sold out and I was unable to change, but I did have high hopes that the din would die down later and allow me to sleep. The rooms are nice, lots of marble everywhere. However, the room seemed like it's being prepared for renovation. When I closed the blinds before getting ready for bed, I saw that there was a space for a roller, where no roller existed, but there were two other roller blinds, but they did not block out all of the light. On the other side from the atrium was my window facing the street, so I had the din of the atrium on one side and the rumble and roar of the traffic on the other- and anybody who has been to Mexico knows that the Mexicans like to stay out late. On Saturday morning, after a late night working, there was a LOUD piano playing in the atrium restaurant, which echoed horribly through my door. On a positive note, the bed was comfortable and the breakfast good, but that still failed to make up for the interrupted sleep. If you do stay here, make SURE to get a room ABOVE the atrium (floor 24 and higher) and on the opposite side from the street.

I'll keep the story-telling to a minimum and keep this review useful for travelers. There's a lot…read moreof good things to say here :) Room: I stayed in a 2 Queen-bed room with a friend/colleague. The room was very spacious and the beds not too close together. I found the bed to be very comfortable and soft with plenty of pillows and warm comforter. I slept very well! There's a reading light that shines over the bed if you need. There's a tv with channels in both Spanish & English, though most of the English channels were news. The closet is located in the bathroom, but there are plenty of drawers. The shower and toilet are separate from each other. Here's the catch, the door to the shower is clear, and the door to the bathroom itself (to access the sink) is also see-through. So if you're traveling with a person that isn't your partner, only 1 person can use the bathroom/walk in front of the bathroom at a time unless you're REALLY comfortable with them. So if you're showering and the 2nd person needs to leave, just tell them to be mindful and look the other way :) Hotel amenities: -There is a fitness center & spa that I did not use. Gym looks like there are plenty of cardio machines and some weight training items that will get the basic jobs done. -Pool:I loved this pool!!! There are plenty of chairs to lounge off to the side and someone on staff to bring you endless cervejas (not free). The pool has small waterfalls/fountains so there is a peaceful noise of water falling to allow you to relax. The water is the perfect temperature to dip yourself in without worry. It is long enough to swim up and down. -Restaurant: There is a restaurant located on the 2nd floor that does brunch buffet. It was not vegan-friendly, but they also have a full menu which has a few veggie options. I had the wrap which was already vegan as is! If you come at the right time, there might be live music provided by a musician playing the saxophone or another instrument. I thought it provided the perfect ambiance as I enjoyed my meal. Staff: Very friendly and many spoke English. No problems here. Location: Located in a busy district popular with business people. Lots of other large hotels in the area that remind you of the Las Vegas strip. I felt very safe walking around at night. There are plenty of restaurants, cafes (even a Starbucks), and bars. There is a shopping mall just a block away, where I found a bank that accepts Bank of America ATM cards without a foreign transaction fee. I even saw H&M and other American stores nearby. Overall, if you're traveling for work, this is a great hotel. If you're traveling for leisure, it might be on the pricier side (expect to pay US prices), but for the amenities and safety, this is a good option.