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    Motel 6

    3.0 (100 reviews)
    InexpensiveHotels
    Open Open 24 hours

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    Detached smoke detector when we checked in
    Kristin J.

    A cheap place to sleep and shower while visiting friends in the area. Our room was non smoking but when we arrived there was the end of a blunt on our AC unit, the smoke detector was detached from the ceiling and the room smelled like smoke. I went to the front desk to let them know and they were horrified and offered to switch us to another room. We were in a rush to meet up with our friends so we declined. I mainly wanted to tell them so they didn't think we damaged the smoke detector. While we were out they had someone go in and reattach it. Our experience with the different front desk workers during our stay was really pleasant. Our room was super basic; full size bed, full bath (crazy water pressure that gets water everywhere!), a small seating area, tv and AC. All we needed!

    Spotless bathroom
    Alan C.

    First of all, I have nothing bad to say about the property itself. It's in a good location, close to everything in Walnut creek, and only about 10 minutes from Walnut Creek Bart, which will take you just about anywhere in the Bay area. The motel is just off of the 680 Freeway, but there is a large sound wall to keep out the noise. It also has a very good rate, considering that Walnut Creek is one of the higher rent zip codes in the East Bay. Try getting another place in town for less than $100 on a Saturday night... The Room was small, but spotless. The TV was decent size with Dish Network and HBO with a good picture, the bed was a bit firm for my personal taste, but I still got a good night's sleep. I have problems with stairs, and so I asked for a downstairs room. I specifically said that I did not need a handicapped room, but that's what they gave me. I hope I didn't take the room from someone who really needed it. I didn't like the fact that the WI-Fi was a "bait and switch." They offer "free wi-fi", but they don't say that if you want wi-fi fast enough to stream video, you have to pay 5 bucks extra. I didn't pay for it, but still, the free wi-fi kept cutting out. I had to end up using my phone's cellular data signal as a wi-fi hotspot. Like I said, the stay itself was overall good... HOWEVER..... There were two main problems. First, my credit card was stolen from the front desk. I accidentally left it either in the credit card reader, or on the counter. Unfortunately, the clerk didn't catch it, and so the next person who came into the office grabbed my card and went on a shopping spree. They spent $1300 at the Apple Store, and then Chase shut down the card before they could also use the card at Macy's and a local restaurant for almost *another * $1000. Fortunately, I am not on the hook for fraud. Yes, it was on me that I left the card there, but I really wish that the clerk would have caught it... The other problem I had was the rate. On the web page, I was quoted a rate of $85.43 after taxes with a military discount. That was the rate also listed in my confirmation email. When I got to the motel, I was charged $93.43. It's a small amount, but it's the principle of the thing. I called customer relations, and had to listen to the Motel 6 theme music for over 5 minutes, and no one ever came on the line. Have you ever listened to the Motel 6 theme over and over for 5 minutes?? *EAR TORTURE!!!* When I called back and finally got someone, she said all she could do was "send an email to the motel." I called the motel directly and spoke to the manager. He said he would credit my card for the difference, but if he doesn't, I'll just dispute the charge. The credit came through a few days later. I like Motel 6, and the stay was fine, but the rest of the experience *SUCKED!* I will give them one more chance, but that's it!!!

    Red stains who knows what that is

    I don't know where to start because I usually don't do this, but I feel it is necessary to let other people know. On Sat January 13th I stopped off the freeway having a medical issue it was raining really hard outside an I was having trouble seeing. When I got there an entered the office, there was a older lady at the desk with no shoes on who informed she had been there since 6am an please ignore the no shoes. Wasn't even a problem. I checked in and when I entered the room I was so disgusted off the smell alone it made me sick. Human piss. Idk where to even start. The room was so bad it was clear someone had resided in the room prior an was not properly cleaned. There was Human feces on the wall, there was piss dripping from the toilet. There was a brown substance dripping from the tub. The whole entire room was gross. I stayed long enough to find another hotel, and exited the room due to me being so sick I wasn't able to go express my concern at the time. I waited until Tuesday because Monday was a holiday. When I called an asked to speak to manager she came on the phone very rude an irritated I informed her of the room condition and she told me I was lying. I informed her I have pictures with the time and date on them an I wasn't lying. She informed me she could give me half my money back, which is not acceptable for me. When I expressed this I was hung up on. So if you want to chance coming in to contact with others human bodily waste or what ever else was dripping off the toilet. Go ahead. Absolutely disgusting

    USB and other connections on front panel of tv
    Abby S.

    Pictures online looked ok, and at the time i made my reservation I just needed a bed for one night because my boyfriend was being kept overnight at the hospital. We found out after I made the reservation online that his surgery appointment was extremely early so I called and asked to add one day, no problem. Fast forward to the day of my reservation. 3:27 pm (3pm is check-in) I have the following interaction: "hi I'm calling to confirm your reservation for today" me "yes, thank you, we will be there". Her "ok, do you know when?" I'm sitting in the tub thinking why am I having this conversation!? So I just said "hopefully by 5pm" then she got a nasty tone and said "I noticed you said we, I have you down for one person" (originally we didn't know his appointment time and I was just going to stay while they kept him overnight) I said "tonight will be two, my boyfriend and I, tomorrow will be one." She said "ok, tonight 1 adult and one child, I won't charge you extra, tomorrow one" I didn't say anything.. Then I got a fake sugary sweet "have a safe trip". I have never stayed anywhere that two people was a higher fee than one, or that they called me trying to figure out where I was so quickly after check-in time. In case your wondering like I was: there is NOT - a microwave, refrigerator, coffee maker, shampoo or conditioner (they ARE available upon request though) dresser, closet, do not disturb sign for the door, alarm clock, free wifi, or even a night stand on both sides of the bed. There IS: "Deluxe wifi" for a daily fee of $4.99, outlets on both sides of the bed, a full sized (if dirty) tub/shower combo, a coat rack in lieu of a closet, lights over both sides of the bed with independent switches, a heater/AC unit, HD television with HD channels!! (We just paid twice as much for a room without HD), bath soap, shelf with two shelves in lieu of a dresser, a mixture of fun smells - sour towel, cigarettes, dog, and mustiness, firm but ok platform bed, people outside your door smoking and that smoke wafting into your room enough to irritate your lungs. My thoughts? If I didn't have the annoying phone exchange I'd give it 3 stars. It meets my needs of somewhere to sleep while my boyfriend spends the night in the hospital. $197.75 for two nights in queen room. Very few pictures from me Leslie R did a great job with that. I was going to leave it at that. I'm glad I held this for publishing until after my stay. At 12am the guests above us slammed into their room. Until 2am we listened to what sounded like people running, jumping, sliding, and falling on the fake wood floor. Starting to trust the reviews for reality we packed up everything and went to put it in the car. We were greeted by a police cruiser parked behind our car. As we got into the car to leave we noticed two mucus filled spots where someone had spit on the windshield of my car. Not once, but twice. I have one more night here, by myself.. I'm not sure I feel safe. After spending 12 hours at the hospital I went to the front desk to tell them about my experience, ask if there was another room available and see if the same guest was above me tonight. I got a rather passive aggressive tone and a "well if you'd said something this morning maybe, but not now. You should have called us last night". I stated I didn't want to bother anyone and I prefer to avoid confrontation to which I was told in a tone implying I was a child "there is someone here 24/7 PAID to help you." Then we switched to scolding mother mode "what if they were bothering the people next to them too and we didn't know". There was a lot of shaming and passive aggressive communication but no resolution. I'm in the same room, with a different guest above me hoping for the best.

    Complete remodel recently.
    Lesley R.

    Complete remodel that accepts dogs at no extra cost and in a very nice neighborhood next to a Hilton, Marriott and Maserati dealership. Nice front staff, very clean, spacious room with modern bed frame, a desk area, and a choice of chair or corner booth style seat. It has an extra large bathroom, a modern sink, and a built in TV cabinet with basic cable. Lots of well lit parking, pool looks nice and clean, plus has an ice machine, and vending machine I am told. Right off the freeway, Taco Bell across the street, and no it does not have little shampoo bottles nor would I expect that it does like 4 star hotels (the number of stars explains amenities). Me? I just want my husband happy with the neighborhood I am staying in alone with the dog, and, quite honestly? For everyone to leave me alone. I bring my own shampoo, and I bring my own internet so can't comment on the strength of their WiFi. And now to get back to what I said - to get to be alone for once, to not have to talk to anyone - sorry, not even you guys.

    Room facing the pool
    David C.

    The staff was fast and courteous. My room was clean, all the appliances worked and the towels were acceptable. The best part is that pets stay for free, which made this a steal. The Hyatt down the street charges $75 extra to bring a pet in. I paid $153 for two nights and got a good nights rest both nights. The room still smelled like nasty body odor like every other Motel 6...oh well....

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    The rooms are clean and they have the nicest manager named Debbi, she's like the mom of the hotel, just as sweet as could be!

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    Walnut Creek Marriott

    Walnut Creek Marriott

    (505 reviews)

    $$

    Decided to book a staycation and picked this place since we were going to Retro Junkie just a few…read moreblocks away. They charge for parking, but I was reimbursed when I checked in. Overall, the hotel gives a bit of a 80's/90's vibe LOL but the location is great, right off the freeway and just a few blocks away from downtown Walnut Creek. If your getting back to your room late night, there is a 24-hr Taco Bell across the street lol. The rooms are on the small side but renovated. I was able to call ahead and check-in pretty early. If you need a place to stay, I would recommend it for the location and the rate. It was pretty reasonable for a weekend stay.

    This is an old property, but the rooms have been refreshed, but the walls are so thin, sleep…read morequality is ZERO! You can hear TV, full conversations, road noise, everything. The only reason this property gets two stars, because at 9:58pm, our neighbors were so loud! LAUGHING and being stupid, We called down and no questions asked, new room. 5am woke up because the new room neighbor was taking a conference call on speaker. I could hear the entire conversation about shipping orders and QA of products. Not very private for that person and no sleep for us! If you want to sleep, DO NOT STAY HERE! This is a business trip for us and not getting sleep is hindering my work performance. The location is a challenge to enter due to the odd size of the property, if you are coming from the airport, you need to go up and do a U-turn. This is not in the heart of Walnut Creek shopping area and restaurants. This is near all the car dealerships. If you don't have a car, this does not seem to be a location with much stuff near by. Parking is valet only and you need to be patient. There are many people working valet, but plan according because it does take time to get your car. Again the property is old with carpet. The elevators smell of urine but then they add carpet shampoo which i assume they use to try to cover up the urine smell. It does not work. For Marriott Bonvoy members with status this property has a Concierge lounge which is wonderful to get some water and coffee. Snacks are limited and not stocked as needed. The food items for breakfast and evening snacks are minimal. The employees are friendly, but struggling to keep up. Room: Originally 513 and then moved to 549. 513 is interior to hotel so you don't get road noise. 549 is close to the road so you get road noise. But both rooms have again THIN WALLS and you hear all the noise from your neighbors. Both rooms have horrible lighting in the bathroom and room, overall dark. King bed that is uncomfortable and flat pillows which again makes a poor sleep quality. The room does have a long narrow window that you need to open for light. The long bench under the bench provides extra seating or a place to put your luggage. Coffee maker is nothing special, horrible coffee, but at least there is a coffee machine. Get coffee from the Concierge lounge. There is a fridge in the room so you can run to Sprouts, Whole Foods, Trader Joe's nearby to get snacks. Ice machine is down the hall and there was a microwave in the room with the ice machine just in case you need to warm something up. Because there is nothing near by, I see a bunch of people with to go bags and they line the outside of the rooms when you go to the elevator. Bathroom: Standing shower with not great water pressure, but at least the water is hot. Horrible lighting. First and last time I will ever stay at this property. Again do not recommend this property IF you want sleep.

    Residence Inn by Marriott Walnut Creek - lobby

    Residence Inn by Marriott Walnut Creek

    (64 reviews)

    I'm currently staying here, and so far, the front desk has been great. The valet staff are…read moreincredibly kind; I've found myself chatting with them for about half an hour. I really appreciate people who are open to conversation. I'm sure they know who I am now. I've only been here for a few days, but the hotel also offers breakfast in the morning. The kitchen staff worker is wonderful; you can tell she loves her job. She'll randomly come out and offer special items that aren't part of the free breakfast. She even baked a huge tray of cookies and started offering them to the hotel guests in the lobby. I'll be back next week, and I'm sure the experience will be just as wonderful as my first week.

    I have stayed at Residence Inn by Marriott numerous times, but this was my first stay at the Walnut…read moreCreek location. After what happened, I can confidently say I will NEVER stay here again. My husband, our three kids, and I stayed for one night. We paid $35 for valet parking and trusted that our vehicle and belongings would be secure. The valet staff greeted us nicely when we arrived, so we had no reason to think anything was wrong. The next morning, after enjoying breakfast and checking out, we were waiting for our car. The moment I opened the door, I realized our entire vehicle had been ransacked. Multiple belongings were stolen, including something incredibly important my children's birth certificates and Social Security cards, which we had with us because we were traveling. We immediately notified the valet attendant and hotel staff. Unfortunately, they were absolutely no help. We were offered a refund of the $35 valet fee and given the number for the valet company's manager, Eric. Eric told us this had "never happened before" and said he would review the surveillance footage and get back to us. He never did. We filed a police report, and this is where things became even more concerning. The officer told us that the hotel manager had informed him that another vehicle had also been ransacked that same day. Yet when we reported what happened, nobody at the hotel mentioned that another vehicle had been broken into. What hurts the most is that we trusted this hotel and its valet service. We paid for the convenience and security of valet parking, only to leave with our vehicle ransacked. I understand that a hotel cannot prevent every crime, but I absolutely expect honesty, communication, and genuine assistance when something like this happens to a guest. Instead, we felt completely dismissed. We feel violated, disappointed, and completely let down. Stay and use the valet at your own risk. I HIGHLY DO NOT RECOMMEND this location or its valet service!

    Embassy Suites by Hilton Walnut Creek - Guest room

    Embassy Suites by Hilton Walnut Creek

    (627 reviews)

    $$

    Stayed one night at the embassy suites in walnut avenue for a spontaneous staycation with my…read moreboyfriend. We checked in at 11pm and the receptionist lady was welcoming and friendly. We did notice that it was quite busy at this hotel with what i'm assuming was for a kids sports tournament! The room when we first entered had a weird smell but it went away after we settled in, it had a living room and a king bed. Unfortunately we didn't get to take advantage of the amenities, like the indoor pool but for breakfast we had omelettes, pancakes, potato's, super yummy. This stay was nice and honestly so needed, no complaints here would return

    Several calls put into staff to deal with a noisy neighbor playing extremely loud bass heavy music…read morepast quiet hours and nothing was done. If any security ever showed up, the music was cranked back up after they were gone, loud enough to shake the walls. The party in that room went on till at least 2am with a single half hearted attempt by security to stop it. I only ever heard security knock once, tell them to keep it down, then have the music crank back up less than a minute later. Whomever the night manager was is utterly lousy at their job. Edit to add: The pullout couch in my room was flat and lumpy and wildly unconfortable, sleeping on the couch cushions wasn't much better. Bed was occupied by sister and niece while I took the pullout bed. If I could give this place zero or negative stars I would. Absolutely horrendous service.

    Lafayette Park - DJING at this magical majestic place for a wedding.  Professional staff.  Solid service..  Amazing food.  Thump Sound D.J. Services.  .

    Lafayette Park

    (560 reviews)

    $$$

    Every year, I choose a venue to host our company dinner for employees and their spouses, and this…read morehotel has become our favorite because the food is simply incredible. We were seated in the enclosed patio at the bistro, which created the perfect intimate atmosphere for our group. The prix fixe menu I selected was thoughtfully designed and worked beautifully for our employees, including those with food allergies and even our pickiest eaters. There was something for everyone, and it all just made sense. The week leading up to our dinner is always incredibly busy with multiple company events, so I'm constantly being pulled in different directions. I was worried my communication or role in the planning process might fall short, but Martini and Andre were absolute professionals. They knew exactly what they were doing and made the entire experience completely seamless. Our guests couldn't stop talking about our server, he was outstanding. The service was exceptional, and the food exceeded even our high expectations. This has officially become our forever annual event venue. I can't thank the entire team enough for their hospitality, attention to detail, and for making our company dinner such a memorable experience. We can't wait to come back next year!

    I was treated unfairly makes me wonder was it my skin color…read more I am requesting assistance regarding my stay at Lafayette Park Hotel & Spa from June 26-29, 2026. I reserved and prepaid $977.28 through the AAA Travel website for a Premium Two King Beds room. My confirmation clearly states that I purchased a Premium Two King Beds room. Before traveling, I also called the hotel directly to verify my reservation, and I was assured everything was confirmed. Upon arrival, I was informed that my room type was no longer available. Instead of the two king beds I had reserved and paid for, I was given a room with only one king bed and a rollaway bed. I was traveling with my elderly mother and my adult daughter. Because the rollaway bed was not suitable for my daughter, my mother had to sleep on the rollaway bed for our three-night stay. This was not the room I purchased, and it significantly affected our comfort during our trip. I immediately asked whether another room was available or whether the hotel could provide a discount or other accommodation. I was told the hotel was sold out and that nothing could be done. The staff was not empathetic and repeatedly stated that because I had booked through a third party, there was nothing they could do. After returning home, I contacted the hotel again. During that conversation, I was told that I had been "bumped" because I booked through a third party and that had I booked directly through the hotel, they would have honored my reservation. I find this unacceptable. My reservation was confirmed, paid in full, and verified directly with the hotel before my arrival. Guests should not receive inferior accommodations simply because they booked through an authorized travel partner such as AAA. I respectfully request: * A partial refund for failing to provide the room category I paid for. * A written explanation as to why my confirmed reservation was not honored. * An explanation of the hotel's policy regarding confirmed reservations made through AAA and other authorized travel agencies. I have already opened a case with AAA Travel and hope this matter can be resolved promptly and fairly.

    Renaissance Walnut Creek Hotel

    Renaissance Walnut Creek Hotel

    (110 reviews)

    $$$

    I made a last minute reservation to stay here for a work event. JP helped me get a same day…read morereservation even tho the hotel was nearly full and I was met with incredible staff, Angela was a delight to speak to at the counter and got me checked into my room incredibly quick. I had 10 minutes from entering the hotel to be on a zoom in my room and they made it happen. I forgot the waitresses name at breakfast but she was great and I really enjoyed the food served. The eggs at the buffet actually tasted like real eggs! The French toast was exceptional! The room was clean and nice, bed comfy, the bathtub was huge! Loved it all! I will definitely be coming back!

    I have stayed at this hotel 20+ days this year and keep hoping that things will change, Great pool,…read morechef and restaurant but the rooms are outdated, the staff at the front desk is rude and it seems to be getting worse. My understanding is that this hotel is owned and operated by the Bay Club. I strongly recommend that Marriott re-review this hotel as a Marriott hotel (no status acknowledgement, limited follow up if any from front desk on room issues, seriously outdated rooms) The manager called me after 2 months after I complained and we agreed to 2 free nights on order for me to continue staying there. I never received the free nights and have followed up several times. The bar is on the floor for front desk service and room quality but the pool and chef are great.

    Hyatt House Pleasant Hill - Meeting Room

    Hyatt House Pleasant Hill

    (224 reviews)

    $$

    Hubby and I had enough points for a free stay so we decided to get away. This place was great. We…read morewere on the third floor, quiet and clean room with a kitchen (full size fridge, dishwasher, stove, microwave, sink, dishes etc). The morning breakfast was nice, omelet bar, waffle bar, cereal, coffee and juice. The staff was friendly and welcoming. No issues w parking. Overall- great stay and easy freeway access to the 680.

    We were in the area for an event and decided to grab a room for the night. My guy went all out and…read morebooked us the two-bedroom suite, which ended up being such a great call. The room was huge! It had a cute little kitchen setup with a dining table, a comfy corner couch in the living area, and two separate bedrooms, which made it feel more like an apartment than a hotel. One room had a queen bed, a good-sized closet with wired shelving, and a super spacious bathroom with the sink area outside the bathroom, always a win when you're trying to get ready without fighting over space. The second bedroom had a king bed, its own walk-in shower, and the same setup with the sink outside the bathroom and open to the room, which made it super easy to multitask (aka watch TV while doing my makeup). The space overall was clean, functional, and comfortable. But my biggest complaint? That awful showerhead. It was grimy, leaking, and had the weakest water pressure. Definitely a letdown in an otherwise great room.... especially when a good shower is one of my top hotel priorities. The bathroom had the potential to be a vibe, but the shower situation totally killed it.

    Motel 6 - hotels - Updated August 2026

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