I picked this hotel because I couldn't find one near my work place. I also didn't want to stay in a…read morehotel with a small room. The Berkeley recently remodeled and the decor is retro modern. The bed is firm and room is spacious and clean. The table lamp did not work but the room is bright enough with the other working lights. If I have to complain about one thing, it is there is no tv menu and the tv doesn't offer an online menu too so I end up flipping the channels every night. I also didn't know how to use the phone. But dialing 0 gives you the front desk. Staff is responsive. They came up and brought me a hair dryer and to fix the window shade that was stuck. Rooms are quiet and I do like the window shades that keep to room dark at night. I also like how there is hot water coffee and ice water in the lobby. Elevators are fast! I would stay at this hotel again.

Okay I have to leave a review because this stay actually exceeded my expectations…read more We stayed at The Berkeley Hotel and I was a little unsure at first since they're in the middle of renovations, but you honestly wouldn't even know once you're in the room. The room felt super modern, clean, and updated, which I was not expecting in the best way. Also, the space. The room was big, which made a huge difference. It didn't feel cramped at all, and it was actually comfortable to relax and get ready. Customer service was also on point. Everyone we interacted with was friendly and helpful without it feeling forced, which I always appreciate. The location is great too, easy to get around and close to everything without being chaotic. I didn't even take a ton of pictures (which says a lot for me lol), but I had to come on here and say this was 100% a solid stay. I'd definitely come back.

A newer hotel that embraces the minimalistic trend seen in other chains. Traveler friendly by…read moremaking the room easy to check when departing. A quick glance, and you can see if anything was left. There are outlets and usb ports aplenty. I (as a seasond traveler) would recommend carrying a nightlight for the bathroom. This comes in handy in many hotels. The room was clean, and the bed was comfortable. I will look for the Avid brand in the future.

I was traveling and needed to stop so I was looking for a hotel in Richmond, and through my search…read moreI found avid hotel. It was very easy to book the hotel through the IHG website. From the outside, the hotel looked brand new and had lots of parking. As you stepped inside, you entered into a large lobby area with lots of seating and dining tables. At the front was a small check-in desk and at the back was the complimentary tea, coffee, and hot chocolate, microwave, as well as where the 'grab'n'go' breakfast is located. The room itself is basic but room enough and has all the basic amenities. As you opened the door, on the left was the entrance to the bathroom and after that was a storage rack with a place to store you luggage on top as well as hooks with hangers to hang your stuff on. Next to that was a small section which contained a small ironing board, and underneath the luggage rack was a fridge as well as cubby hotels with additional storage and the iron. The bathroom was also a decent size and contained a sink with counter space, a toilet, and a small stand-in shower. The shower was the only thing that looked small and prefabricated (and thus a bit cheap) but overall the bathroom was decent and had Dove toiletries next to the sink (hand wash and lotion) as well as in the shower (body wash, shampoo and conditioner). The bed was located along the left side of the wall and I had a king-size room which the bed size and comfort were decent and provided a good nights sleep. On either side of the bed were two small nightstands with plugs as well as USB ports on either side. Across from the bed, along the right side of the wall, contained additional hooks to hang your jacket/clothes, a TV mounted along the wall, and a long desk underneath that along with a TV-tray/mini table underneath the big table. The big table was great to do work as well as eat and the mini-table provided extra storage for the work and food. Overall, the room was a decent size, comfortable, had the basic amenities that a guests need, and provided a good nights sleep. The hotel does provide additional amenities for the guests including complimentary parking, complimentary wifi, tea, coffee, and hot chocolate available all the time, grab'n'go breakfast, pool as well as a gym. I was only there for a little while so only experienced the complimentary parking (lots of spaces) and the complimentary wifi which was strong and was able to connect multiple devices. Had I stayed longer I would've enjoyed the complimentary tea/coffee/hot chocolate, the fitness facility as well as the breakfast. Overall, it was a nice hotel with lots of amenities and services for the guest. The room was comfortable, provided a good nights sleep, and the wifi was strong.

We went back and forth on staying in the Scott's addition area and decided on this Residence Inn…read morewhich is about 10 minutes from Scott's. Wasn't sure why they needed to charge for parking given non-city/busy area. Check-in was quick and seamless. Our Studio King Room was clean and had a kitchen with a microwave (no oven). We were surprised we didn't have a safe in the room- option is they will keep valuables in a safe at the front desk. Fitness room and a good size pool were enjoyed. Some restaurants close by via car and not much within walking distance. They did have free breakfast and a full Bar with specials which was a nice touch. Overall, met our needs for a short 2 night stay during the week.

The hotel is in a good location between Scott's Addition and Glen Allen, with a few convenient…read morerestaurants nearby. It still feels bright and relatively new despite being a few years old, and the staff were consistently friendly and helpful throughout my stay. The room itself was a good size, and the property offers a decent set of amenities, including a swimming pool, laundry facility, fitness center, basketball court, and a nice outdoor entertainment area with a pool table and TV. The bed and pillows are very soft, which will be a plus if that's your preference. A few minor trade-offs to note: unlike the downtown location, this property charges $1 for laundry soap and doesn't include ice makers in the fridge, though parking is free. Also, there appeared to be limited luggage carts--when leaving at 7:30am on a Saturday, all three were already in use. Overall, it's a comfortable and convenient stay with a good mix of amenities and service.

Very basic hotel. Not the cleanest, but not dirty either. No coffee maker in the room, and it was…read morejust the bed with basically nothing else in it. The breakfast was small with quite limited options, but what they had was great. Great ham, pepper, and cheese omelets made fresh.

Rooms are disgusting! Floors are black filthy dirty. Bed smelt like pee and had hair on the sheets…read more This was after being switched to a different room. The second from was was twice as dirty. Never again!

The concierge staff is amazing no matter what time of the day! The breakfast is reliable ... they…read morehave different items for everyone - I love the waffle machine!!! I like a clean room & a very comfortable bed...: check! I've been there twice with these darn snow storms in Richmond when we lose power and I can say each time that I'm thankful that they're there.

A NEEDLE WAS LEFT IN OUR ROOM! The room wasn't overly clean, was missing dishes, and had a nasty…read morehandprint left on the wall. Then, we found a SYRINGE NEEDLE on the kitchen floor. No way it was swept or cleaned before we got there. AND we were charged for parking even after all this hassle. They just apologized and said they would give us points for the inconvenience which they didn't do either. DO NOT STAY HERE!

Definitely a hotel I would stay at again. The rooms were clean and quiet. We were at the end of the…read morehall on the 4th floor. Breakfast was just okay to be honest. Located across the street from a hospital, but we never heard one siren the entire time we were here. Deborah Winans, the woman who checked us in, was great! Very nice and helped get us into a quiet room.

The staff is so friendly, room and building itself is immaculately clean. Urusula was particularly…read morehelpful accommodating our needs. Traveling alone with a 9 month old baby has its challenges but this hotel was a bright spot of our trip. They made things easier

We decided to stay at the Moxy for one night on our wedding anniversary. Decent price, especially…read morebooking on the same day. A self-park garage is located next to the hotel. Paid about $21 for the night. It was a little tight and took some time to figure out how to walk out after hours. They also have street parking but be weary about the signs/hours. Lobby was bright and had a lot of things going on. There is a bar, convenience shop, games, and TV's right when you walk in. Check in was pretty quick and the staff are fun and friendly. You also get poker chips to redeem for a drink at the bar or a coffee drink as well. We were on the 4th floor of the hotel. Room was a good size and clean enough. Bathroom was a good size as well but it has that sliding door that you can't lock. Really the main complaint we had was the bed was not too comfortable but it was one night so not a huge deal. Overall not a bad experience. Seemed like we were in a mostly quiet area an it was a nice place for a short stay.

I thought this hotel was nicely decorated and had plenty of lounge spaces for guests to relax and…read moreenjoy. I even received a complimentary drink certificate/coupon from the bar upon arrival from checking in at the front desk. My Queen hotel room was nice, spacious, and cleaned very well. A lot of electrical outlets for technology. The only complaints I have is that I did have issues with my hotel room card giving me access to the elevator after multiple tries. Also, it's a pet friendly hotel but there is barely any grass for pets to use the restroom on site or nearby.

I didn't get a lot of photos but I recently stayed here for 4 nights on a work trip. My overall…read moreexperience was great. Upon arrival I called and had a shuttle at the airport in about 15 minutes. Mrs. Carrie (not sure on spelling) picked me up and was an amazingly kind lady. She made me feel like I was family and you can tell it is who she is, a kind and caring person. Ben helped me get checked in, and I was setup for my stay. He provided info that I asked for about the area and was also very kind. My first night I walked across the street to "Mexico Restaurant" and food was pretty good. The next morning I made a typical hotel breakfast shown in the photo. Aside from this - the room was nice and most of my time was working away. I had breakfast and used the treadmill and finished the night in my room. Room felt clean, noise level was better than some of my stays, food was good, service was great. I believe you get the energy you put out and this was a positive week. If you're flying to the Richmond airport and need a place to stay nearby, this is a great spot (or the other Marriott in the same parking lot, that also looked nice). It's about 5 minutes from the airport and they pick you up and return you when needed to fly out. Recommend.

I stayed here after a flight delay left me stuck overnight in Richmond. As frustrated as I felt…read morewith the delay, I was greeted by extremely friendly staff and an open, cozy lobby area. The room was in fantastic shape -- I couldn't believe the quality for the price, as some of these Richmond rooms were well over $200/night. As a sufferer of chronic back pain, I feel extra inclined to highlight the bed. I had the refreshing sleep I needed (especially as I faced another plethora of additional delays the next day). The next morning, I had a super smooth check-out process and a lovely shuttle transfer to the airport. The driver was absolutely fantastic -- I cannot remember her name for the life of me (I'm so sorry), but I am beyond grateful for her cheerful demeanor and sense of humor. I highly recommend this Fairfield, especially if you need a place to stay during a delay!